Your business is important to us; even more so is your safety and that of our team. That's why we have adopted the following protocols to ensure the best care for you and your plane that we can deliver.
Our approach to each aircraft we touch:
Before we begin work on any plane, the following will take place. The SMARA team member assigned to your aircraft will wipe down interior components including, but not limited to, flight controls, yokes, keys, and throttles, with alcohol wipes and other disinfecting agents that are compatible with the delicate surfaces of your aircraft.
We are also employing a 'No-Symptoms' policy. If any team member of SMARA feels ill or show any symptoms of illness, they will be required to stay home.
How we prepare each aircraft before customer pickup:
Upon completion of our services, your plane will once again be disinfected in the same format to include any additional components installed by us.
Communication, Payment, and Pickup:
We ask that all service work be scheduled in advance before dropping off any aircraft.
Upon service completion, we will position your plane on the ramp outside our repair hangars for pick up. We will contact you in advance. Please feel free to pay online directly from the emailed invoice sent to you via Credit Card payment or ACH. You may also pay over the phone by credit card. We accept VISA, MasterCard, Discover, and AMEX.
Onsite safety:
While in either our maintenance or avionics hangar, please observe and abide by our safety markers. This initiative is to protect you against the natural obstructions of our shop environment, and they also allow us to protect each other by maintaining a safe working distance.
We look forward to continuing our scheduled maintenance and service appointments. Should you have questions or concerns regarding these procedures, please feel free to contact us for more information.
Thank you for your understanding and support.
Sky Manor Air Repair and Avionics
