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Store owners and operators,
C&S is making significant investments in their facilities to help deliver a better service experience for their valued customers. These updates will drive long-term success for customers by providing higher quality operations with more accurate selection and consistent pallet quality.
To prepare for these exciting updates, please note the following changes to the C&S grocery polling schedules:
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Starting February 26, grocery orders should be sent by 8:30 a.m. the day before a scheduled delivery. There will be a three-week adjustment period to help you adapt to the new order time.
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Effective March 19, the 8:30 a.m. cut-off time will be enforced.
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Effective April 30th, C&S will begin shipping select grocery, all candy, all supplies and all international items from their Suffield facility.
Stores will continue to send grocery orders (including the items mentioned above) in the same process as you do today, with the new cut-off time.
C&S will combine your grocery orders from both facilities and ship next day. Nothing changes, except you will now see an additional invoice from the C&S Suffield facility.
If you have any questions, please feel free to contact the C&S Customer Service Department at 800-888-6737.
Thank you for your support, partnership and business!
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