Updated for the week of March 10, 2023 |
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MESSAGE FROM THE DIRECTOR |
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Hello Everyone
Happy to remind you that our clocks go forward an hour on Saturday night... a sure sign that Spring is around the corner!
We had a few special updates that we sent out in between our usual every other Friday Family Newsletter that we hope you found helpful. We use these to try to keep everyone as informed as possible in a timely manner.
Outbreaks Update
Orchard Trail Outbreak OVER: Thankfully, our enteric outbreak in Orchard Trail is now over. KFLA Public Health praised the Home on how well this outbreak was managed given that residents living in Orchard Trail find isolating in their room difficult. We really appreciate everyone who entered this Home area and contributed to our Infection Control Practices!
Rose Garden Outbreak OVER: This respiratory outbreak was declared over on March 9 2023.
Cedar Grove Outbreak OVER: This respiratory outbreak was declared over today.
Great job to all involved with these outbreaks as well!
Spring Meadow: Remains in respiratory outbreak. This Home area is closed with only Essential Caregivers permitted. Residents are to remain in Spring Meadow and not go throughout the Home. Essential Caregivers entering this area will be provided a mask with shield that they are to wear for the duration of their time in the Home. Please be very mindful of all the important infection control practices in place inclusive of hand hygiene.
Art Gallery
Many of our talented residents have been working on their water colour artwork recently. You can see our new Art Gallery has been refreshed for your viewing pleasure on the 2nd floor across from the hair salon. (pictures later in the newsletter)
Essential Care Giver Screening Time Expanded
Effective today, we have extended the screening time by 1 hour. Essential caregivers coming into JMPC in the evening can come in to be screened / swabbed up to 8:00pm each evening. We hope this is helpful for those coming in the evening.
Request
We are seeing a high volume of people coming to the Home between 2pm-2:30pm and are experiencing delays as a result. Our shifts change at 2:30 which does contribute to the congestion. If you can slightly alter your time to visit that would be appreciated.
Reminder
Children 2 and older require at least 2 vaccinations and will have to have a rapid antigen test to enter the Home.
Children 1 and older will need to be rapid antigen tested to enter the Home but do not require vaccinations.
Coroner Update
We received this final letter (click here) from the Chief Coroner for Ontario. We have been happy to have been a part of the trial and have fully integrated this into our Home already. All Homes across Ontario will be required to utilize this process effective March 13 2023.
If this is your first time reading our newsletter, I would encourage you to go to this link where you will find the previous newsletters should you wish to view them.
Should you ever not want to receive these newsletters, please follow the prompts on the newsletter at the bottom to unsubscribe.
Also, if you ever feel that you would prefer to not have a picture of your loved one or changed your mind and would like to have your loved one included in our Family Newsletter, please reach out to Bobbie-Joe at bblackburn@lennox-addington.on.ca or by calling at ext 7224.
Chat with you in our next newsletter which will be in your inbox on March 24 2023.
Have a great week,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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You can find a summary of National Advisory Committee on Immunization (NACI) statement that was released on MARCH 3, 2023 by clicking HERE.
This document provides guidance on an additional COVID-19 booster dose in the spring of 2023 for individuals at high risk of severe illness due to COVID-19
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Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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The Bivalent Booster Dose that can be used for 3rd, 4th or 5th dose of COVID-19 Vaccine has improved coverage for the omicron variant.
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IPAC Education for Designated Essential Caregivers |
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IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy.
Please reach out to the screener when you come and they will be happy to help you out. Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well. This is a Ministry requirement.
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We were thrilled to receive notice that we were awarded the top CARF Accreditation of 3 Years . The Surveyors spent 2 days speaking with residents, family members, staff, management, County staff, external stakeholders.
We received a lot of positive comments about the Home:
Surveyors had this to say about JMPC....
JMPC is located in a clean and bright building that has plentiful communal spaces in each of the care areas. Dining and kitchen areas are particularly spacious and organized. The staff members in all departments are recognized for the attention they pay to upkeep, cleanliness, and ongoing maintenance.
The leadership is committed, informed, and engaged. The team members provided support and encouragement to each other throughout the survey process.
The organization is committed to quality improvement and implementing evidence-based practices. For example, the program for Orchard Trail is based on research and the experiences of others.
The medical director is engaged and available. He focuses on quality improvement and implementing evidence-based practices.
The Family Council is active and engaged. Members stated their input was sought after and incorporated into policies. They also commented that the regular newsletter keeps them well informed. They praised the availability and responsiveness of the staff.
Communication mechanisms are plentiful and varied. The organization's website includes the quality improvement plan, status report, and activities calendar.
The organization adapted its communication and outreach efforts during the COVID-19 pandemic, seeking to provide the highest level of customer service. For example, the organization used virtual tours of bedrooms with all dimensions noted to allow prospective persons and families served a method to plan out their move efficiently without visiting the facility. (NOTE: If you haven't seen this before, click here)
The organization is commended for its planning for potential evacuation and/or elopement of persons served.
Support from the County's staff is robust and engaged. Leadership members in human resources, finance, and IT are all very knowledgeable of the needs of the organization and are committed to ensuring that it has all necessary resources.
Opportunities that the surveyors would like JMPC to consider in the future:
· Create an overarching Cultural Competency, Diversity and Inclusion Plan that supports the policies already in place in the organization.
· It is recommended that an unannounced test of each emergency procedure be conducted at least annually on each shift.
· RNs and RPN's should receive annual competency-based training on medication.
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Menu for the week
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Here is the week's menu for March 5 to March 11.
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Programs for the Week
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Here is the week’s program schedule from March 5 to March 11 for across the Home.
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Here is the week's program schedule from March 12 to March 18 for across the Home.
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The link to the program calendar and menu is updated each week for you. |
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Please remember there is no eating or drinking inside the building by our essential caregivers or general visitors.
Eating and enjoying a tea/coffee together is permitted
in outdoor areas only of the Home
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All residents (unless they are isolating), regardless of their vaccination status can go on social, day and overnight absences.
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
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Resident Home Areas -
Who to call when you have Questions?
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Calling the Charge Nurse (RPN) |
If you are wanting to call the Charge Nurse (RPN) on the Home area, we ask that you be mindful of the times that the nurse on the floor is administering medications. This will allow the nurse to fully focus on this important task with minimal distractions.
Times to try to avoid calling the nurse include:
7:30-9:30am 11:30-1:00pm 3:30-5:30pm 7:00-8:30pm
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Karthik is our Physiotherapist. His hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm. Please welcome Raj as our new Physiotherapy Assistant.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Message from the Chair of Family Council |
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The Family Council minutes are posted on the board at the front entrance and outside of Orchard Trail Home area.
Please feel free to reach out to Norman if you have questions or would like more information about Family Council.
Next Family Council meeting is scheduled for April 6 at 2pm in the Education Room
You are welcome to attend Family Council in person or via zoom.
We would love to have you!
Norman Ploeg
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Resident Art Gallery - the art work in progress and the completed gallery |
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On March 9 we made 120 meatballs with two different sauces for National Meatball Day. In the afternoon we did a taste test while watching the movie "Cloudy with a Chance of Meatballs" and learning some fun facts on why we celebrate National Meatball Day.
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Hanging out in Orchard Trail |
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General Visitors
(must have at least 2 Covid vaccination doses)
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime! We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours(main line)
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Essential Caregiver Designation |
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Essential Caregivers (who are designated by the resident/POA) must submit this form and be fully vaccinated (3 doses) to be approved as an essential caregiver. In the event that COVID restrictions are changed, it will be important to have this essential caregiver designation in place in advance as it is difficult to predict the restrictions that we may be directed to implement.
Residents are permitted to designate as many Essential Caregivers as they wish.
NON Vaccinated Essential Caregiver (who are designated by the resident/POA) must submit this form and complete the required IPAC education to be approved as an essential caregiver.
NOTE: Non Vaccinated Essential Caregivers are not permitted to visit if their loved one is on isolation themselves or their Home area is in outbreak.
Changing Designated Essential Caregivers:
Changes in essential caregivers would be considered by the Home in very limited circumstances.
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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Designated Essential Caregivers |
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3 COVID-19 Vaccinations - Designated Essential Caregivers:
(It is highly recommended you keep fully up to date with your COVID-19 vaccinations)
- Posted room occupancy limits still apply. (ie residents rooms have a capacity of 3 plus the resident)
- There is no limit to the number of people per resident at one time for outdoor visits.
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
Available times for this testing are as follows:
9:15am – 12pm; 1:00 – 4:30pm; 5:45-8:00pm
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times when visiting indoor.
- However, if you are in a residents room with only the resident you are visiting you can remove your mask. At all other times, your mask must be on.
- Consumption of food /drink on the outside premises only.
- Monthly education requirements:
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How to put on PPE - https://www.publichealthontario.ca/en/videos/ipac-fullppe-on
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How to Hand Rub - How to Hand Rub | Public Health Ontario
Non Vaccinated Designated Essential Caregiver:
- Must pre-book their visit using our online booking platform picktime. If you are experiencing any difficulty please call reception Mon- Fri during business hours.
- Must stay in MacDonald Hall for duration of visit. (staff will bring resident and return resident to their home area)
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
Available times for this testing are as follows:
9:15am – 12pm; 1:00 – 4:30pm; 5:45-8:00pm
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times when visiting indoor.
- However, If you are in a residents room with only the resident you are visiting you can now remove your mask. At all other times, your mask must be on.
- Consumption of food /drink on the outside premises only.
- Monthly education requirements:
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How to put on PPE - https://www.publichealthontario.ca/en/videos/ipac-fullppe-on
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How to Hand Rub - How to Hand Rub | Public Health Ontario
Not Yet a Designated Essential Caregiver:
- All requests to be a designated essential caregiver must show proof of a minimum of 3 COVID-19 vaccinations before they will be approved.
- Advanced completion of the IPAC education is required prior to approval of this designation.
NOTE: Individuals coming for an outdoor visit must still go through the screening process (no rapid antigen test) prior to the visit.
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
What is Dementia?
The term "dementia" doesn't actually refer to one, specific disease. Rather, it's an overall term for a set of symptoms that are caused by disorders affecting the brain.
5 tips for communicating with people living with dementia
Montessori approach for Dementia
What are hallucinations and delusions?
Hallucinations and delusions are symptoms of Alzheimer's disease and other dementias. With hallucinations or delusions, people do not experience things as they really are.
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
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Essential Caregiver Form Non Vaccinated - Click here
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Patient Transfer Service Providers |
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Healthcare Resources & Adaptive Clothing |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Services from an onsite Dentist - Multigen
Contact Sheena Berry-Wilson to set up an appointment
1-877-459-3273 ext 2004
Fax: 1-866-257-5813
Consent form for this service can be found here
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Adaptive/Accessible Clothing
Here are some Canadian Options for your shopping enjoyment:
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Where Dragons Fly
Perth, Ontario
(613) 466-0215
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Geri Fashions
1-800-361-4374
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EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Dawn Black, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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