A Time for Growth

As we've expanded this software, we've sometimes needed to course-correct. A fresh new year is a perfect time for this.

We've heard your concerns regarding changes to the ability to transfer registrations and will be implementing an updated transfer process. This new process will auto-apply credit generated from the previous item to the new item if a previous payment was made.

Additionally, the ability to override residency settings on accounts when using certain residency detection methods will be restored shortly after a correction to the new address verification feature on account edit.

Thank you for helping us keep on track as a software that serves recreation.

Side 1: What's New

This Newsletter!

We are starting the year off with our newly named newsletter the "MyRecord."
We'd love to use your photos in an upcoming newsletter, see below to submit!

Reports

Reservation Overview, Reservations w/Missing Dates, Facility Usage by Account, Disclaimer, & Required Document Facility Reports are exportable.
Advanced activity autopay registrations and items moved from standard activity waitlists now track demographics to the activity demographics report.
The POS Options report has an ability to filter out cancelled purchases.
Facility disclaimer reports carry the date range filter into interior pages and have a column for reservation dates.

Accounts

If using the account creation disclaimer function, agreements are saved to the account, asked on login if not agreed to, and asked yearly.
An explanatory question mark text area was added to the account balance checkbox on management side printable receipts.
The return links on coach and mobile calendars were fixed on public accounts.
Payment plans can be created from account balances for custom recurring payments on certain gateways.

Activities & Registration

A frequency note was added to the adjustments area from single day pricing option add and edit pages.
Text regarding overbooking was added to the drop-in/cash drop feature page.
Additional qmark information and wording was added to advanced activity cloning regarding advancing dates and updating days of the week.
A clarifying example was added to the advanced activity due dates setup area.

Misc

Our phone number has been updated in the processing issues report on the mgmt home page.
The discussion board was updated to note that it's not monitored by our staff, but is great for client to client communication.
Contact information was updated on the main site support staff and contact pages and the price sheet was updated on the features page.

Possible future items are in Misc > Upcoming Changes, where you can vote on them.

Join us in March!

Don't have time every week to read our updates? Get the highlights in our LIVE Quarterly Webinar. It's only 1 hour and we go over the last 3 months of updates you are sure to use!

These updates and more will be covered in our next Live Quarterly Webinar in March.

Side 2: A Must Do – Membership Cards

It’s That Time of Year Again…

Believe it or not, spring and summer are right around the corner, and that means it’s time to start thinking about membership cards! Whether you need to top off your supply or start one, make sure to submit your order soon to skip those pesky rush costs.

With that, we’ve got some great news: Ordering membership cards just got a whole lot easier!

Better than ever. We are working with a new vendor that offers more affordable pricing and faster production time, while still maintaining the quality you expect.
Simplify the logistics. We handle everything, from the design to coordinating shipping. We know you’re busy! Sit back and relax – we’ve got this one.
Window shopping made easy. The Membership card order forms have been updated to include a handy quote calculator, so you can tweak your order to suit your budget.
Shipping quotes will be sent after order submission. Our form is good, but not “access to UPS shipping prices” good, unfortunately.
Professionally designed. Skip the hassle of those annoying drag-and-drop “design builders.” Our experienced Design Specialist will work with you to create a card design that reflects exactly what you need, in the most delightful way.