ORR Program Updates

Adding Flags in the UC Portal

• ORR has asked PRS providers to add our own flags for sponsors/address in the UC Portal ​
• We can add flags where a flag does not already exist​
• If flag already exists, please include a request in the NOC email for the flag to be edited ​
• Cannot flag new caregivers or HHMs that are not in the Portal, but can flag the official sponsor or address and include the name of the person we want to flag​.

USCCB Sub-Recipient Instructions here​

ORR App Laucher Sign On

The Office of Refugee Resettlement (ORR), Unaccompanied Children (UC) program is rolling out a new Single Sign-On (SSO) login process for UC Portal, Tableau, and UC Bed Census. ORR and its provider network are working towards unifying all UC tech software application products into a single ‘front-door’ experience called ORR App Launcher. This new login process allows users to log into one URL to reach all UC Program software applications. Additionally, it helps the UC program to meet new cybersecurity requirements by requiring Multi-Factor Authentication (MFA) for login. 

To implement this process, we are asking that users complete the below necessary requirements for the registration process effective immediately.   

Please bookmark the following link as it will be your ONLY access point for UC Portal, Tableau, UCBC, and ORR Learning Center: ORR APP Launcher URL: https://orr-uc-apps.acf.hhs.gov/s/login/  

Please click here for the email instructions

Please click here for the PDF Guide to set up your account.

Please reach out to Kailey Cano - Kcano@usccb.org if you have issues.

Revised Family Reunification Packet

ORR revised the Family Reunification Packet (FRP) and new the version is effective today, 10/02/2023. Please ensure you are using the revised version (Version 14) moving forward. 

Note that HHS/Program Support Center will not accept previous versions of the Authorization for Release of Information after 10/30/2023.

The revised FRP is available on the Key Documents page of the ORR website in English, Spanish, Dari, Haitian Creole, Pashto, Russian, and Ukrainian, and will be available on the UC Portal homepage within the next few days. Corresponding updates have also been made in the Sponsor Application tool.

Revisions Notes: ORR updated the Sponsor Care Agreement to require that sponsors report a missing child to the ORR National Call Center (in addition to the National Center for Missing and Exploited Children).

USCCB/MRS Program Updates

Kudos and Shoutouts

As of 10/4/2023, we have accepted 1638 new cases! This is amazing! We are right on track for our capacity goals for FY23!

USCCB Family Reunification Program Assignment

Please see below for the new program assignment list. You should have been notified by your previously assigned CSS of the transition. Please note that for the next month, Asma and Dory will still be shadowed by previous CSS's to complete their last phase of CSS's training. Please let us know if you have any questions.

Simy Cuervo, Associate Director, Family Reunification

• At Promise Youth Solutions

Kailey Cano, CSS

• Catholic Charites of Atlanta
• Catholic Charities of San Diego
• Catholic Charities of Nashville
• Bethany Christian Services of Florida

McKenna Heap-Garner, CSS

• Catholic Charities of Ohio
• Bethany Christian Services of Maryland
• Catholic Charities of Newark
• Catholic Charities of Baltimore

Dory Dinoto, CSS

• Catholic Charities Arlington
• Catholic Charities Boston
• Catholic Charities of Los Angeles
• International Christian Adoptions, Inc.

Asma Rehman, CSS

• Catholic Charities of New York
• Catholic Charities of San Antonio
• Catholic Charities of Trenton
• Catholic Charities of Houston

Quarterly Network Call

The 4th network call of FY23 is scheduled for:

Wednesday, October 11th, 2023

2 -3:30 PM EST

Use this LINK to access the call via Zoom on the indicated day/time.

Meeting ID: 993 6384 8850

Passcode: 108855

Should you have any questions to submit prior to the call, please do so using this link. Questions must be submitted by 5pm EST on October 9th.

To find recordings of past meetings see resource section below.

Community of Practice Call

The next Community of Practice Call is scheduled for:

Friday, October 20th

1:00 PM EST

Use this LINK to access the call via Zoom on the indicated day/time.

Meeting ID: 873 8791 7055

Passcode: 523485

Please reach out to Kailey Cano at kcano@usccb.org if you would like to volunteer to chair the meeting or submit a topic for discussion.

USCCB FR Network Meeting Recordings and Handouts:



• First Network Call:
• The recording and handout for the first network call of FY23 (held January 11, 2023) can be accessed here.
• Password= Standard ORR PW.
• Network Call to discuss HS Expansion
• The recording and handout for the network call on February 2nd.
• Password= Standard ORR PW.
• Network Call to discuss new forms on February 17th.
• The recording for the network call on February 17th.
• Password=Standard ORR PW.
• Second Network Call:
• The recording and handout for the most recent network call held on April 12th, 2023 can be accessed here.
• Password = Standard ORR PW.
• Third Network Call:
• The recording and handout for the most recent network call held on July 12th, 2023.
• Meeting minutes - Click here
• Password = mA@8hj#H
• Community of Practice Call:
• The recording from the last CoP call held on April 21st, 2023 can be accessed here.
• Password = Standard ORR PW.
• The materials shared can be accessed here.
• USCCB FR Network Call to Discuss PRS Sprint
• Click here for the Recording.
• Password = Standard ORR PW

2023 USCCB Children’s Services Convening

When:

The Convening will take place, Wednesday, November 1st starting at 9:00AM

through Friday, November 3rd ending at 12:00PM.

Where:

The convening workshops and events at the Holiday Inn

Capitol Hill/National Mall Hotel (550 C St SW, Washington, DC 20024)

Questions:

Please feel free to email Angela Taylor at ATaylor@usccb.org with any questions.

Safe Passages Family Reunification Training

As a reminder, all NEW staff are required to complete 40 hours of pre-training prior to case assignment.

• Pre-recorded** UAC Portal Trainings - Below are the updated links: 
• Cybersecurity Training
• Privacy 101 Training
• Rules of Behavior
• Pre-recorded** Trauma Informed Care: Understanding and Addressing the Needs of Unaccompanied Children (For new staff. Existing staff can complete any trauma informed training that focuses on unaccompanied/immigrant children.)

New Directors Orientation

New Program/Staff Onboarding Training:

• Introduction to Safe Passages Family Reunification Training (handout)
• Platforms Training (handout)
• Home Study Training (handout) *
• Post Release Services Training (handout) *
• Monitoring and Quality Assurance Training (handout)

Program Directors/Managers:

• Please complete the new FY23 ORR Waiver Training Course found here and on MRS Connect.

*Partial recordings due to technical difficulties

All New Staff MUST complete Child Abuse and Neglect Background Checks before serving children. These must be completed for every state the employee has lived in for the past 5 years.

• Please send your CSS the confirmation when their checks are complete.
• For staff that are recently hired or renewing - you may fill out this ORR waiver form while you wait for the results to come in.
• Office of Refugee Resettlement (ORR) Waiver Request Form
• Please see this Write up Guide for instructions on how to fill this out.

In the event that you are unable to print the certificate of completion for any mandatory training, please take a screenshot of the final screen, including your training score, and forward it to your assigned CSS.

• ORR/OTIP SOAR to Health and Wellness Training - How to respond to Human Trafficking.
• Reoccurring OTIP Trainings - A calendar invite was sent via email. Please reach out to your CSS if you did not receive it.
• Responding to Foreign National Minor Victims of Trafficking
• SOAR training equips professionals with skills to identify, treat, and respond appropriately to human trafficking.
• Additional Trauma Trainings:
• TFCBT Training
• CBT Orientation & Fundamentals
• CBT Part 3 Screening and Assessment
• Interventions: Trauma Focused CBT
• Stigma Surrounding Trauma & Treatment. Recommendations Hispanic Community Engagement
• Trauma Screening Trainings for Professionals:
• ScreenTime Training
• Switchboard Connecting Resettlement Experts:
• Upcoming events
• Switchboard Course List: Click here
• Preventing Child Labor Training and Resources
• Resource List
• Resources and Trainings on Preventing Domestic Violence and VAWA Training
• Click here 

New trainings completed in 2023 should be noted in this FY23 Training Tracker

Resources & News

USCCB FR New Staff Onboarding Tools

As many of our programs continue to hire for FY23, and in anticipation of expansion for FY24, we wanted to provide you with a few new resources to utilize in the process of onboarding new staff. Attached, you will find the following:

1. New Hire Checklist - Updated as of 10/4/2023
2. Pre-Service Training Tracker for New Hires - Updated as of 10/4/2023

The New Hire Checklist contains a list of all the items that are required to be in staff personnel files as well as the items that need to be confirmed with USCCB before new staff may begin serving children. For all new hires moving forward, please complete this checklist and send it to your assigned CSS. This will help us ensure that all pre-service requirements are completed for new staff.

The Pre-Service Training Tracker for New Hires is an updated version of the current training tracker, specific to pre-service training requirements. You will notice that we are now requiring a statement on how knowledge of each topic has been assessed and a supervisor signature to confirm completion of the training. This training tracker will only be used for new hires; all other staff will continue to use the current training tracker to document their 40 hours of annual training. Please ensure that this new training tracker is completed for all new staff moving forward within one month of their start date and send the completed tracker to your assigned CSS.

*Important Note: ORR recently clarified that staff are NOT to have direct access to children until they complete the pre-service training requirements. New staff may still shadow visits before taking their own cases, but this will need to begin AFTER the 40 hours of initial training have been completed and the tracker as been submitted to USCCB.

Please each out to your assigned CSS if you have questions.

Reminders/Action Items

CA/N Checks, FBI Clearance, and ORR CA/N Check Waiver Guidance

All New Staff MUST complete Child Abuse and Neglect Background Checks before serving children. These must be completed for every state the employee has lived in for the past 5 years.

• Please send your CSS the confirmation when their checks are complete.
• For staff that are recently hired or renewing - you may fill out this ORR waiver form while you wait for the results to come in.
• Office of Refugee Resettlement (ORR) Waiver Request Form
• Please see this Write up Guide for instructions on how to fill this out.

Monthly reports

• Monthly Reports are due the 2nd Friday of the following month. There are several data components from the reports that are used to complete subsequent reports that USCCB/MRS Safe Passages Family Reunification submits to ORR. Please remember to submit your monthly reports on time. This month, please submit your team's training trackers along with the monthly report.

• The 2023 Updated Monthly Report Form can be found here.
• Next Monthly Report is due today - October 13th, 2023

New HS Template Form and Write-Up Guide

New HS Template Form Here.

New HS Write-up Guide Here.

* Please note due to the type of PDF, these files must be saved to your computer and opened with Adobe Pro. The forms are not compatible with browser pdf viewers. However, you can still save the PDF from the browser view. Please reached out to your CSS if you have questions.



• Please remember that you may use this form now if you would like, however it is not mandatory until we sign our Cooperative Agreement Addendum with ORR.
• When using:
• Please remember to add HHM interviews to the additional comments section.
• Print the form to PDF to be able to include revisions.

General Reminders

Capacity Issues - If any sub-recipient program experiences capacity issues due to staffing challenges, medical leave, etc., please notify your CSS immediately via email and be sure to include Minh Martinez, Referral and Placement Specialist.

MRIS Updates:

• We are actively working on adjusting MRIS to reflect the new FY23 Level System inputted by ORR. However, in the meantime, 
• Please indicate the level of the case in the PRS reports.