CELEBRATING OUR 5TH YEAR OF PUMANEWS™ |
|
As I See It!
It's That Time
JANUARY 2023
|
|
IPC APEX EXPO is a powerful tool for bringing people together in our industry. It provides an unique opportunity for Insulectro to showcase our products and services, network with current and potential customers and OEMs, market our supplier partners, and gain valuable industry insights.
One reason I look forward to our industry's preeminent show, is it gives me the opportunity to connect with a large number of people in a relatively short period of time. And the best place to connect is in Insulectro's Technology Village (Booth #534). There's a lot happening in our 1800 sqft mega-booth as you will see in various articles in this issue.
So let's meet up next week and make things happen. It will, no doubt, be an epic experience.
|
|
PCBAA, the Printed Circuit Board Association of America, members include: AGY, Amphenol, Bowman, Calumet, Chemcut, Denkai America, DuPont, Harbor Electronics, Insulectro, Isola, MacDermid Alpha, Nano-Dimension, Pacothane Technologies, Rogers Corporation, Sanmina, Summit Interconnect, TTM Technologies, and Uyemura USA.
The Printed Circuit Board Association of America is a consortium of companies, representatives, and enthusiasts who are advocating for U.S. manufacture of printed circuit boards.
Insulectro is proud to support PCBAA's effort as a founding member.
We encourage you to not stand on the sidelines but get involved to support PCBAA's three main objectives:
- Support the Domestic Production of PCBs
- Enhance Domestic Supply Chain Security
- Advocate for Initiatives that Create Fair Market Conditions
This organization is your voice in Washington.
Visit PCBAA.org today to learn more about membership. See below for more information and a link to inquire about membership.
|
|
PCBAA LEADERSHIP SPEAKS OUT |
|
PRINTED CIRCUIT BOARD ASSOCIATION OF AMERICA |
|
PCBAA Spokesperson
Shane Whiteside to Give PowerChat™ at IPC
|
|
Shane Whiteside, President & CEO of Summit Interconnect will be delivering an update on behalf of PCBAA during IPC APEX EXPO the last week of January.
Participating in Insulectro's branded 13.5 minute PowerChats™, Whiteside will speak on the topic "What’s needed after the CHIPS Act: The way forward for microelectronics."
"The passage of the CHIPS Act is a strong first step towards reshoring microelectronics manufacturing. What’s needed now is further legislative action to support America’s Printed circuit board industry. Join us for a discussion of the efforts underway and learn how your company can influence policymakers in Washington," Whiteside commented.
His presentation is scheduled at 2:00 pm on Tuesday, January 24, in the San Diego Convention Center. PowerChats™ are presented every 30 minutes in Insulectro's Technology Village exhibit, space #534.
|
|
A New Day, A New Way
Insulectro Introduces Technology Village Concept at IPC APEX EXPO
|
|
During IPC APEX EXPO (January 24-26, at the San Diego Convention Center), Insulectro will again rock the materials and suppliers section of the exhibit floor with an unique concept for its 1800 sqft footprint in space #534.
Christened Insulectro Technology Village, the space will transformed into a "village" with the distributor's world-class suppliers each occupying their own "storefront." Guests can wander through the village and experience our storekeepers' wares.
Located in the Village is the Town Square, home to Insulectro's famous 13.5 minute PowerChats™.
|
|
This year, 26 presentations will be made by experts from DuPont, Isola, Denkai America, Kyocera, Pacothane, Altium, Polar Instruments, EMD Electronics, Celanese Micomax™, PCBAA, and Insulectro.
Attendees will be able to experience topics ranging from Material Selection, Chemistry, Technology, and Design to Visionary presentations about new trends and developments.
Speakers include:
Michael Creeden, Technology Director, Insulectro
Greg Roettger, Commercial Leader, DuPont Interconnect Solutions
Joe Negron, Sales Manager, Kyocera
Erik Reddington PhD, Commercial Leader, DuPont Interconnect Solutions
Lahcen Khiyaty, Product Dev & Technical Mgr, Pacothane Technologies®
Carl Colangelo, DuPont Interconnect Solutions
Shane Whiteside, President & CEO, Summit Interconnect
Alexander Tamari, Altium®
Hee Hyun Lee, Micromax™ Lead Research Scientist
Neil Chamberlain & Eric Bateham, Polar Instruments
Chris Hunrath, VP of Technology, Insulectro
Michael McMaster, Director HSD Materials, Isola Group
Michael Coll, Chief Operating Officer, Denkai America
Geoff Leeds, DuPont Flex Laminates Product Mgr, Insulectro
Russell Reynoso, Design and Engineering Mgr, Kyocera
Chris Cha, Technical Service Consultant, DuPont
Catherine Gallagher, Head of Conductive Paste R&D, EMD Electronics
|
|
SALES & OPERATIONS MANAGEMENT |
|
Ken Parent Speaks Out!
Hang Out with Us at IPC APEX
JANUARY 2023
|
|
IPC APEX EXPO promises to be a great kick off for 2023.
Insulectro’s booth at IPC will certainly be taking on a new look this year as our suppliers show off their technology and look forward to meeting with you. Come visit Insulectro Technology Village and connect with our team of resources to help you navigate 2023.
Navigating 2023 is going to be a key focus for me and Insulectro this year. We want to hyper-focus on bringing you what you need most. Simply put, we will focus on our biggest challenges and greatest opportunities!
I am still convinced that the PCB market is a people-constrained business and we must find multiple ways to GSD (Get Stuff Done) faster with fewer resources. Navigating to the most important projects to drive profitability will be vital.
I look forward to showing you how Pacothane® and InduBond® enable better yields and productivity with DuPont™ Pyralux® and Isola laminates. ETI will be prepared to discuss your equipment and service needs.
Denkai and CAC, Inc. have a lot to share regarding their expansion and product offerings. EMD Electronics Ormet® paste continues to be of high interest in bringing new products to enable designs not possible without their interconnect technology.
Kyocera is new to our offering this year and enable us to be stronger in the drill room with LCOA™. Our PowerChats™ promise to be educational.
I know there are going to be new faces at IPC that are just starting out in the industry. I see new hirings in the business at a pace I have not witnessed in decades. I also know that many people have changed companies and are looking to drive success in their new roles and companies.
This all spells opportunities to connect at ICP 2023. Come connect with us at the Insulectro booth #534 beginning in 8 days on January 24.
I look forward to chatting about what we can do together.
|
|
Ken Parent
Chief Operating Officer
|
|
Livin' in a Material World!
Exciting Opportunities to Learn
JANUARY 2023
|
|
The New Year has started, and resolutions have been made in the hopes that 2023 will be an even better year than 2022.
To start the year strong, we are also preparing for our Industry’s largest trade show, IPC APEX EXPO 2023, January 24-26, and excited to bring an entirely new concept of presenting our materials and services - our 1800 square foot Insulectro Technology Village in space #534.
IPC APEX EXPO is the one place our industry comes together to learn, network, and share what’s new to support the industry’s evolving technologies. We look forward to sharing, firsthand, customer-driven education, and solutions.
|
|
One tradition that will continue this year, is the IPC@IPC Insulectro PowerChats™- 13.5 minutes of all you need to know about industry relevant, technology and education-driven topics from our team of internal, supplier, and industry experts.
Staged at the center of our Technology Village, come join us for this engaging series of over 20 topics to learn from and connect with the presenters to develop your network and expand your knowledge.
From material basics, industry challenges, design considerations and new material introductions, our PowerChat™ Series has something for everyone- new to industry veterans.
This month’s PumaNews™ highlights many of our Supplier Materials and Equipment offerings that will be showcased in our IPC Booth 534. Follow the Puma, and come meet our Insulectro Team and Supplier Partners in our Technology Village.
|
|
Michelle Walsh
Vice President of Product Management
|
|
PRINTED ELECTRONICS INKS & PASTES,
SUBSTRATES & FILMS
|
|
Kevin Miller Can See it!
Why DuPont™ Kapton® is So Important to Our Industry
JANUARY 2023
|
|
DuPont™ Kapton® is a polyimide film that has been in use for a variety of applications since its invention in the 1960s.
The material's unique combination of properties has made it a popular choice in both new and historic applications.
One of the most notable characteristics of Kapton® is its exceptional thermal stability. It can withstand temperatures as high as 400°C, making it a suitable choice for use in high-temperature environments.
This has led to its widespread use in the aerospace and electronics industries, where it is used as insulation for electrical wiring and as a protective layer on electronic components. See the new Webb Space Telescope (above) with the orange Kapton® clearly visible.
|
|
Kapton® is also highly durable, with excellent abrasion and chemical resistance. This durability has led to its use in a wide range of industrial applications, including as a protective layer on machine parts, as well as in packaging and transportation of goods.
In addition to its practical uses, Kapton® has also played a key role in space exploration. Its excellent thermal stability and resistance to radiation has made it a popular choice for use as insulation on space vehicles, including NASA's Apollo missions.
Overall, DuPont™ Kapton® is a versatile and reliable material that has proven to be useful in a wide range of applications, both in the past and in modern times. Its unique combination of properties has made it a valuable resource in various industries, from aerospace and electronics to industrial and transportation. We welcome it to the Insulectro portfolio of best-in-class materials.
We look forward to supporting your future needs and material requirements. All customers have access to our custom converting services plus rapid delivery and as well as our in-house technical assistance.
Please call INSULECTRO at 1-855-955-0200 with any questions regarding these product offerings or visit our E-Commerce site at
|
|
Editor's Note:
The acquisition of DuPont's Mobility & Materials division includes the DuPont MCM brand of conductive inks and pastes now marketed under the Celanese Micromax™ brand distributed by Insulectro.
Micromax™ is a leading brand of printable, stretchable, and moldable functional thick film inks, pastes, and ceramic tapes. Micromax™ brand products are utilized for circuitry, interconnection, and packaging of electronic devices in automotive, passive components, telecom, consumer electronics, healthcare, and military applications featuring properties such as enhanced circuit density, improved thermal management, higher reliability, and other critical functionality.
Micromax™ represents over 60 years of experience in the development, manufacture, and sale of specialized electronic materials, and offers leading global customer support and product quality and consistency.
To learn more about Micromax™ and the Celanese Mobility Materials Division, please click link below.
|
|
The People Behind the Puma
Dee Treece
Office Manager
Lake Forest, CA
|
|
BIO: During my career as a professional I have acquired the skills to support all levels of executives, I also have over 20+ years of office experience, sales, customer service and client relations management in versatile industries.
I enjoy an authentic and fresh approach; bringing good humor, personal warmth, and professionalism to everything I do which has been part of my life as an office administrative professional, sales and marketing consultant, speaker, leader, sales trainer, mother and community volunteer.
I’m so grateful to be a part of the Puma Family!
|
|
Dee is one class act. . . |
|
When you were a little girl what did you want to be when you grew up? A fashion designer
Your best subjects in school were. . .? Art & business
Are you more into food or convenience and why?
I love great food, French and Italian.
|
|
You’re pretty famous for your Halloween costumes. Tell us about your best ones. I have had a great time with all of them from Cleopatra, Lucy to Disco Diva and finally Janis Joplin (see Dee at right)
If you could change careers tomorrow and money was no object, what would you go do? Have my own business art work.
Describe a time at work when you were at wit’s end. Traveling for work in the insurance industry and always being gone!
Describe a time at work when you beamed with pride. Making my goals and customers increased their sales.
|
|
Tell us about the most outlandish apparel choices and hair styles you’ve made over the years?
Bell bottom pants and the Shag short hair
What’s your go-to play vacation and why?
Hawaii, I love the beach, second is AZ to play golf.
|
|
What’s the most embarrassing car you’ve ever driven?
My son’s Mustang with T-tops and the driver’s door didn’t open, I had to crawl in and out!
(like the Dukes of Hazard)
If you suddenly won the MegaMillions $1.4B lottery, name three things you would impulsively and three things you would take time to reflect over? Purchase a home back in AZ & TX; go to Hawaii; buy a sports car. After all that, buy my son a house, money for my grandson to attend college & a condo; most of all donate to animal shelters and rescues, women’s shelters I believe that these require assistance and resources.
|
|
Name one thing you really don’t want anyone to know about you. I promise not to tell. . .
I had a talent agent, did photo work and some commercials, a few bit parts in pilot movies and did dinner mystery plays, just for fun!
What’s the perfect Netflix night for you?
Watching some old movies, Bond, Clint Eastwood, Liam Neeson action movies
What do you like most about your co-workers?
I enjoy the friendly family type atmosphere.
Last book read? Forever Dog
What advice would you tell a new teammate at your company?
You’ll enjoy working here, it’s like family and everyone is very congenial.
What’s the last thing you’ll say on the day you leave the company?
I’ve enjoyed being a part of this wonderful organization; the great celebrations during the year; and the friendships that I have been a part of.
Is there anything you binge on? Food, movies, vacations, etc.?
Chocolate
What in your early life best prepared you for your job now?
During my career I have acquired skills to support different types of people; I have been in sales and customer service; and client relationship management. I enjoy meeting and dealing with new people.
Name three traits that describe you. Integrity, People skills, Initiative-taking
How do you know when you have done a great job? I receive a thank you for the event or service that went well.
What has been the most embarrassing moment so far in your life?
Walking down a slight hill and hitting a patch of wet mud and fracturing my ankle.
How would you describe your sense of humor? Twisted
|
|
OPERATIONS & SUPPLY CHAIN
WORLD-CLASS MANUFACTURING
|
|
WCM: Celebrating 2022's Progress
Looking Ahead to 2023
JANUARY 2023
|
|
As I reflect on our Operations and Supply Chain teams’ contributions in 2022, I’m extremely proud of the progress that we’ve made in laying a foundation for building an engagement and problem-solving culture.
It was another tumultuous year of pandemic related Supply Chain disruptions and cost inflation, but the teams met the challenges of each day head on, living out our PUMA value of GSD!
I’d like to share with you some of the stand-out performance results of our teams for the past 12 months and give you a feel for where we’re headed in 2023.
|
|
2022 In Review
Safety, Housekeeping & Engagement
- Achieved a full year worked without a reportable injury at all Operating Companies!
-
Introduced the “3 As” Safety Obligations (Accountable to Work Safe, Approach Others, Accept Feedback) in all manufacturing facilities
- Weekly Safety & Housekeeping “Standard Work” audits to make problems visible and then fix root cause
- Safety Risk tool and process formalized, with full assessment exercises completed in all major branches
- Engagement “Small Reversible Experiments” concept introduced and put in practice to solve chronic supply chain problems
|
|
Asset Care & Cost Management
-
Improved Preventative Maintenance task completion rate from 75% to 100% on time
-
Improved total inventory accuracy through new order picking standards to address discrepancies at point of discovery
-
Optimized performance of key automation projects (MIR conveyance robot, Laminate Auto Ink Stamp machine, etc.)
- Expanded footprint across the network with next generation roll and panel conversion and drilling/tooling equipment
-
Opened Insulectro Toronto facility to better service our Canadian customer base.
-
Expanded to support the growth needs of our PCB and Printed Electronics customers in our Londonderry, NH facility.
|
|
2023 Focus – The Journey Continues
World Class Manufacturing is a journey. In 2022 we were very intentional about re-shaping our Operational culture based on WCM and LEAN thinking mental models.
This month we’ll be hosting our Operations Leaders from all companies across North America, at our Lake Forest Headquarters. During this three-day event we will celebrate the successes of 2022, but even more importantly, set a course for 2023 and beyond. Our focus will be first on engaging our front-line team leaders to voice the biggest roadblocks we need to address to enable next level performance.
To bring down these barriers, we will up our game on engagement and training for all our Teammates. We will employ simple problem-solving methods every day in every facility. By force multiplying these capabilities to everyone in our organization, we will take a significant next step on our WCM culture-building journey.
I look forward to updating you in the coming months about our progress and to share more “before and after” success stories from an engaged team who is living out our values every day.
|
|
And thanks to everyone for another remarkable month.
Jason Shuppert
Vice President of Operations
|
|
INSULECTRO'S COPPER & COPPER FOIL OFFERINGS |
|
Copper Complexity & Clarification.
Not All Copper Foils Are Created Equal
|
|
A New Uear should bring new opportunities, do not let material challenges slow you down!
Insulectro stocks copper foils from 4 world class producers in both Wrought and Electro-Deposited from 1.5µm up to 140µm.
IPC / APEC 2023 is around the corner, an opportunity to learn about upcoming material advances, application technologies and specification revisions. An industry backbone is the copper foil array offered by Insulectro from traditional to higher performance foils supporting emerging technologies in the RF and HDI designs. Foils available in loose or CAC / CSC bonded configurations supporting your lamination department whilst reducing FOD!
A brief introduction to the the application and copper selection is noted below, see you @ IPC 23!
|
|
OEM’s demand performance, fabricator’s look for support….
Insulectro provides options!
|
|
For further assistance, connect with me by email, phone, or in person!
Mark Satchwell
Product Manager, Foil & CAC®
|
|
Lowest Cost Solutions
End Mills and Routers and Drills, Oh My!
|
|
When selecting your drill supplier, there are many key components to consider, such as tool quality, repointability, repeatability, support, design, and specialty tooling.
Another very key component is repointing capability.
Insulectro’s partner Kyocera has recently invested in new automated repointing equipment. With this new equipment, your tools will now be pointed, inspected and ring set all on one machine.
|
|
Below are some of the key capabilities:
- Automated ranges: 0.20 mm – 1.20 mm
- Shanks sizes: 2.00mm – 3.175mm
- Point angles: 110-150 degrees
- Primary angle: 7-15 degrees
- Secondary angle: 25-30 degrees
- Equipment movement precision: 0.2 μm
- Has 12 geometric tolerances
- Can handle various configurations: Ring/Ringless drills, various 50 pack designs and euro clips
-
Equipment and is also inspection report capable
In addition to their automated repointing equipment, Kyocera has manual repointing for low volume and larger size diameters. Kyocera plans on adding additional range capacity to their automation arsenal to support the PCB market.
Kyocera has long been an industry leader in repointing and has always provided superior quality with excellent turn times to support their customer base. With this additional investment, along with their US tool manufacturing, R&D, and technical support, both Kyocera and Insulectro are an unbeatable team to support our customers across North America.
For additional information, please reach out to your local Insulectro representative.
Visit Kyocera and Insulectro at IPC APEX EXPO booth number 534!
|
|
Along with our industry leading backer and entry products from LCOA™, Insulectro has what you need to build better boards faster.
Please contact me for additional information, technical support, or process related questions. Our Insulectro team looks forward to assisting in you!
|
|
Geraldine Arseneau
Product Manager - Kyocera Precision Cutting Tools
|
|
Insulectro PumaNews™ will write, curate, and publish provocative articles on innovation, vision, and thought leadership in our industry spotlighting people who make a difference.
|
|
Current & Challenged
Meet Lauren Santana
Manufacturing Engineer
Lockheed Martin
|
|
My name is Lauren Santana and I am a 24 year old manufacturing engineer at Lockheed Martin.
I work in a small prototype printed wiring board shop, known as the Printed Wiring Technology Lab (PWTL). My expertise is chemical bath management, microsection inspection, and design for manufacturing reviews.
I did not have the most conventional path to becoming an engineer and I do not have a conventional engineering degree . What I do have is an extreme willingness to learn and a competitive drive that has brought me where I am today.
|
|
In high school, I was a part of our school’s Navy JROTC program and because my father was in the Army, a career in the military always sparked my interest. I was a member of the drill, athletic and academic teams during my time in JROTC and during my senior year I earned the position of Executive Officer (second in command) and lead our team to 2nd place at nationals.
As senior year came to an end and everyone was deciding on their colleges and degrees, I was still unsure of what I wanted to do. I knew that I would be attending the University of Central Florida in the summer, but I had no clue what I wanted to study or what I wanted to be when I “grew up”. I still remember at initial orientation two months before school started being extremely overwhelmed trying to decide what to declare as my major; a decision I felt would determine the rest of my life.
I settled on biomedical sciences and was convinced I would become a doctor one day. As time went on I changed my mind about being a doctor and as college continued I changed my major four more times. I went back and forth between various degrees but could not commit to one because I still could not decide on what I wanted to do when I “grew up”. That was until my second semester during my sophomore year in college when I applied to the College Work Experience Program (CWEP) and joined the PWTL in Orlando.
|
|
At that time I was in ROTC at UCF on track to become an officer in the Air Force. I always had an interest in forensics and investigations and my goal was to become an intelligence analyst or a special investigations officer. However my path entirely changed after joining the PWTL.
My task as a CWEP student was to manage and upkeep all chemical bath maintenance and analyses, which I enjoyed since I had taken so many chemistry classes already. As time went on I eventually took on other responsibilities in regard to the fabrication process which included microsection preparation and inspection.
Coupon inspection is what really motivated me to get involved in Printed Circuit Boards (PCBs), as it had the hint of investigation and forensics that I originally wanted to do along with the technical side of chemistry and engineering. I enjoyed the dynamic and work in the lab so much that I eventually decided to drop the ROTC program and make it my goal to work full time at Lockheed Martin.
My decision to not join the military was one of the more difficult decisions of my life, and after enjoying my new internship and reflecting on the lifestyle I would want for the future I decided taking the chance to get hired full time would be the best decision for my future.
Following making that choice I made my final major change and declared my major in Interdisciplinary Studies with concentrations in physical science and cognitive behavioral science, as well as a minor in National Security and Intelligence.
My decision to commit to this degree was motivated by my interest in the chemistry field as well as my passion for learning how our minds work. I believe this decision has given me a unique perspective in an engineering role but also fully prepared me to take on the task.
|
|
In December of 2020, 2 years into my CWEP position, I was hired as a full-time employee in the PWTL. I was ecstatic to continue on in the role and better expand my skill set in the PCB industry; one I never pictured myself in. I was so happy to finally decide on what I wanted to be when I “grew up”!
In the four years I have been a part of the lab I’ve learned so much about the PCB world, all things fabrication from etching, plating, and drilling to the higher level preparation of generating stack up reports, compiling producibility reports, and laying out boards.
The relationships I have built and lessons I have learned from such an early stage has given me such an advantage in the beginning of my career. I am truly so grateful for the opportunity I was given as a 20 year old who was so overwhelmed with what her future would look like.
I’m now in my fourth year in the lab at Lockheed and am excited to continue to learn all things PCB. I especially look forward to learning more about producibility reviews and design for manufacturing, as well as attending various conferences throughout the year; including IPC Apex.
At work I am a part of a few different organizations including allies for inclusion and MFC women engineers, where I am a part of the people committee. Although I love my job I certainly try to have a life outside of it!
|
|
When I am not in the lab I am enjoying time with my new puppy, Zorro, watching new movies, exploring different breweries, and enjoying the various theme parks in Orlando. I love the outdoors and fitness so I attempt to get a small workout in every day. I am a big time foodie so I try to find new places to eat at least once a month, and love trying out new recipes.
I have also recently gotten the travel bug and have had a blast visiting new places. In the past year I have ventured to California, Georgia, North Carolina and New York and soon I will be headed back to California to visit San Diego.
I am so glad I kept challenging myself to try new things and keep learning, and never said no to any opportunity that was presented. I would not be able to live the life I lead today without all the choices I made and will continue to absorb all the knowledge and wisdom that those around me will offer.
I want to encourage others to constantly challenge themselves to continue to learn in and out of their fields of expertise, as various disciplines can bring fresh and new perspectives to issues that may arise.
|
|
When it comes to high technology and the importance of controlling heat and pressure through the stack for resin flow, there is none other than the InduBond® XPress Induction Press.
Pictured above is the dual opening press that has the capability to allow you to run different materials with different heat specifications at the same time!
|
|
We have the machine to fit your needs with a proven track record of quality, performance and durability! |
|
Lines include:
- Plating lines
- DES – With Hyper Etch Technology
- SES – With Hyper Etch Technology
- Immersion Silver/Tin
- OSP
- Desmear/PTH
- Scrubbing lines – Debur/Pumice/Jet
- Handling equipment
|
|
We have over 40 installations completed in the United States and Canada alone. Our service team is at your disposal, used and new equipment!
An example of equipment manufacturers we service:
WISE / CHEMCUT / SCHMID / I.S. / IPS / DYNACHEM / DUPONT Laminator Retro-fits / TMP Presses / HAKUTO / PLASMA ETCH / INDUBOND® / UCE
- Emergency Service
- Preventative Maintenance
- Installations
- Rebuilds
- Retro-fits
- Troubleshooting
- Training
- Spare parts
- Brushes
Please reach out should you like to discuss our equipment offerings further. Thank you.
|
|
Jon Pelletier
President, Equipment Technologies
|
|
Kevin Barrett,
Product Manager - Equipment
|
|
There's Cold, and There's Cold
Is Your Inventory Ready
for Winter Weather?
|
|
Here in The Midwest, just 2 days before Christmas, we got our first dose of real winter weather. Below zero actual temperatures and wind chills at -33 F. While we prepared for it, it still resulted in travel delays.
Remember all those stranded air passengers? A friend traveling during that time from Chicago to Cincinnati which is normally a 5 ½ hour drive was on the road for 9 hours and this included dealing with low tire pressures and frozen washer fluid. Outages and long lines at the grocery stores and gas stations are always part of this.
What does this have to do with your company’s inventory? It is a reminder especially for those of us in the Midwest to stock up on key items, particularly freezable items such as chemistries.
While the Polar Vortex we experienced some years ago is a rarity, that experience made freight companies rethink how and when they are willing to transport goods, especially freezable material in weather conditions not as severe as the Vortex.
Now even temperatures near zero and or snow/ice can result in delayed shipping. Insulectro increases local stock for chemistries ahead of winter, however even local freight companies may not move a pallet across town for fear of a truck breakdown.
Even non-freezable material can be delayed because of weather. Why not keep some key items at a higher inventory level especially chemistry?
|
|
Happy New Year from the Midwest Region!
We trust your holidays were a time to enjoy family and friends and to rest. The Bloomingdale branch office, as well as other Insulectro locations, gathered prior to Christmas for a holiday lunch. Pete Medrano, our branch manager, added a personal touch to our food with a couple of homemade recipes of meatballs and also cheese topped baked salmon. Please contact him for recipes.
Looking around the room of our gathering, we reflect we are a team because of you and your business with Insulectro. Thank you for that!
We trust 2023 will be a good year for all of us and we look forward to servicing you.
|
|
Ed Kneller
Technical Account Manager
|
|
Rob Schulz
Director of Sales - Midwest
|
|
Geoff shouts: "I'm Spaced Out!"
To Boldly Go Where No Man
Has Gone Before
|
|
Outer Space, the void, the final frontier.
It is a harsh, unforgiving environment requiring the most advanced and reliable materials possible. These are the environments which Pyralux® materials deliver, year after year, design after design.
Pyralux® LF adhesive was invented as a result of the space race in the 60’s and 70’s. With that revolutionary material, Pyralux® Adhesives and Flexible Copper Clad Laminates have created a whole new market and method for designers to solve problems with flexible PCBs.
In the late 80’s, DuPont released Pyralux® AP, All Polyimide, FCCL was released ushering a new era of reliability trusted by NASA’s Mars rovers to this day. AP and LF/FR adhesives have been and still are the go-to flex materials for any satellite-based PCB design. With decades flight time, these materials work in near absolute zero conditions or for millions of bend cycles on the surface of Mars.
If you need more information about how Pyralux® materials can buy you some flexibility for your next mission, please reach out. We can help make your next lift-off a success.
|
|
Geoff Leeds
Product Manager, DuPont Flex Laminates
|
|
Deep Dive!
What the Heck is a Self-limiting Heater?
|
|
Celanese Micromax™ currently offers commercial product 7292 for self-limiting PTC heater applications and has recently developed additional PTC inks with various cut-off properties. The newly developed PTC inks designed by Celanese Scientist Hoang Tran (HV) are available for sampling as listed below.
|
|
The acquisition of DuPont's Mobility & Materials division includes the DuPont MCM brand of conductive inks and pastes now marketed under the Celanese Micromax™ brand distributed by Insulectro.
To learn more about Micromax™ and the Celanese Mobility Materials Division, please click link below.
|
|
This month we want to take the time to introduce Mike Cubon, consultant for PTC heater applications.
Mike Cubon is an expert in the field of printed electronics and PTC self-regulating heaters with over 25 years of experience. He has been responsible for the global launch of dozens of high-volume products into the automotive market, including seat, mirror, and LDW heaters and custom thick film circuits for HVAC controls, memory systems, and position sensing.
Named inventor on over 10 patents, Mike Cubon has developed industry award-winning, energy-saving designs solutions that have increased safety and improved performance. Mike has over 100 automotive product launches and is an Adjunct Professor at the Illinois Institute of Technology, teaching a graduate-level course on New Product and Process Development. Reach out to me for info on how to contact Mike.
|
|
Gives us a call to learn more about PTC inks and how self-limiting heaters can save energy and cost with your heating application. We look forward to providing you with the best-in-class service and product selection for your application needs. |
|
Angel Cartagena MBA
Printed Electronics Product Specialist
|
|
Chris Hunrath on Future Tech
PCB Technology Village at
2023 IPC APEX EXPO
JANUARY 2023
|
|
This year at the Insulectro Booth (Exhibit #534), we will be highlighting all things PCB including HDI materials, Additive Technologies, and game changing manufacturing equipment.
If you’re a PCB Fabricator, designer or OEM, our booth is a one stop shop for PCB technology.
We will be joined by our suppliers with technical expertise on their products.
Also, there will be a run of our “Power Chats”, short technical presentations on PCB technology.
|
|
Join us at IPC Apex 2023 at our “Technology Village” and “Power Chats” on many topics. I hope to see you there. |
|
Chris Hunrath
Vice President of Technology & Vice President of Sales - Western Region
|
|
@Mike Creeden
Involvement with the Evolution
of an IPC Standard
|
|
In the industry of Printed Circuit development, we are all subject to the guiding and legally binding parameters of industry standards.
In particular, the IPC standards for decades have been used and are the benchmark for most of what is created in today’s electronics.
We often take them for granted. With the upcoming annual 2023 IPC APEX convention being held on Jan. 21-26 in San Diego, CA, I thought it was appropriate to highlight the value this brings to our industry.
This convention serves as a gathering of technology participants showing their wares on the showroom floor. But what many people do not see is that an equally attended event is occurring on the second floor. This includes the standards development meeting and technical conference.
|
|
IPC Standard’s Tree - Image Courtesy of IPC
As an industry, we all owe a debt of gratitude to the efforts of both IPC and all the countless volunteers who contribute to this effort of standards development. Having been involved in the world of IPC since 1976, over the years I have coined a phrase that describes this participation as such, “IPC is not, a them, rather it is, an us,” meaning that the bulk of all technical parameters in the standards come from us and our participating companies’ contributions.
Standards, as mentioned above, are technical best practices and can be legally binding design and manufacturing requirements. Their scope ranges from technical terms to design guidelines, material specifications, qualifications, acceptance, and test requirements for fabrication and assembly.
Individuals do not participate in these standards development activities unless they or their companies are corporate members. That being said, I wish to acknowledge the contribution of companies that do sign-up to be members and then contribute to the greater good of the industry and allow their individual employees to contribute to these standards. Several of my past employers such as Intel, EPTAC Training Corporation, and currently Insulectro have allowed me to serve on these standards committees over the years. My current employer, Insulectro, has strongly encouraged and enabled me to serve.
|
|
I’m currently serving as the committee chairperson, along with Allen Holl of TTM who serves as the assistant chair for the IPC-2221/2222 Design Standards. Standards development at IPC does not operate on the same rapid pace that industry does.
As a matter of prudence, they do just the opposite for a few good reasons, one being thoroughness for technical accuracy over a large cross section of industry. Secondarily, the usage of a volunteer labor force that participates as often as their regular job will permit.
The exciting news for me is the privilege to serve with so many industry experts in crafting these new updates to the standards. Over the past few years, we have collaborated to bring forth new revisions to these two design standards that will probably be brought for full release in 2023. There are many new and improved technologies and design constructs in both of these complimentary standards that exist within the IPC-22XX design series.
As a founding member of the newly formed Printed Circuit Engineering Association (PCEA), I wanted to share the commitment of this complimentary trade association, PCEA, to support the mission of IPC. Just like SMTA, IEEE, IEC, and other trade associations, the PCEA members are committed and serving in many trade associations.
PCEA has free membership and access for all members for the purpose of furthering education, collaboration, and professional inspiration. Learning the purpose and value each organization brings to you the professional, your company, or the industry in general, helps you to gain value for you, your company, and also how you can contribute to the greater good.
What are the next steps you can take as a professional to get involved, you might ask? Consider your personal/professional goals, company needs, and what areas of expertise you seek or would like to contribute. Then do some research of the different trade associations that exist, learning their values, benefits, and goals.
Get involved with your company membership at IPC and participate in standards development and education. Also, feel free to sign-up with the other trade associations such as PCEA because it’s free, where you can collaborate with like professionals. Lastly, keep an eye out for these two new and upcoming IPC standards 2221/2222 and use them to design and build your next circuit.
With our Design Education Program, we are eager to support signal-integrity reviews of design circuits prior to fabrication. Also, we are ready and eager to create one or several training sessions for the OEM or your fabrication team. These will be tailored to meet the exact needs of the audience, brought by a technically appropriate presenter, with specific content to further your team’s success and provide that edge to meet the needs of advancing technology trends.
Contact any of our Technical Account Managers or call any of our branch offices to schedule your Virtual Training Session soon.
Stay safe, happy, and healthy!
Mike Creeden CID+ MIT
Technical Director, Insulectro Design & Education
|
|
PCBAA LEADERSHIP SPEAKS OUT |
|
Welcome to the January Edition of
Insulectro PumaNews™ Magazine - East Coast Edition
Clean Slate, New Approach
2023…A new year brings new opportunities and a chance to do things differently.
My favorite thing heading into a new year is the opportunity to start with a clean slate. The past is left in the past and future lies ahead…and you have the chance to shape what the future looks like.
In Sales, I make it a point to reflect on successes and misses for the prior year. I have come to realize that I have an opportunity to change each year for the better…to up the game as they say.
This year is no different.
This year, I will be a better listener which will allow me to hear more clearly and understand more clearly what my customer needs help with. This will determine what resources are needed to solve the problem, precisely and expediently.
The East Coast team looks forward to delivering solutions to our Insulectro customers-technology, materials, yield improvement, service, support or whatever it is that is needed, quickly and based on understanding the situation thoroughly because we heard you loud and clear.
Happy 2023!!
|
|
Ron Murdock
Director of Sales - Eastern Region/ Canada
|
|
PCBAA LEADERSHIP SPEAKS OUT |
|
IPC APEX EXPO 2023
Isola to Highlight Halogen-Free Materials
for PCB Production
|
|
Isola Group, one of the world’s leading developers and suppliers of copper-clad laminates and prepreg materials for printed circuit boards (PCBs), will be inviting visitors to the 2023 IPC APEX EXPO to learn more about its low-loss circuit materials.
Isola’s material experts will offer guidance on its latest halogen-free TerraGreen® 400G series of circuit materials for halogen-free PCBs. The 2023 APEX EXPO Conference & Exhibition is scheduled for January 24-26, 2023 in the San Diego Convention Center (San Diego, CA) with additional 2023 APEX EXPO meetings set for January 21-26, 2023 in the same locale.
Visitors to Booth 127 of the 2023 IPC APEX EXPO can learn more about designing and manufacturing high-frequency RF/microwave and high-speed digital circuits in excess of 100 Gb/s using environmentally sound, halogen-free TerraGreen® series of circuit material solutions, including TerraGreen® 400G, TerraGreen® 400GE, and TerraGreen® 400G2 circuit materials.
The circuit materials represent low-loss advancements of the company’s popular TerraGreen® and high-frequency TerraGreen® (RF/MW) halogen-free materials.
All are RoHS-compliant for use with lead-free circuit manufacturing processes and compatible with FR-4 circuit material manufacturing processes for creation of cost-effective, hybrid, multilayer circuits. The three new materials are characterized by glass transition temperature (Tg) of +200°C and decomposition temperature (Td) of +380°C.
|
|
Sean Mirshafiei, Isola Group’s Chief Sales and Marketing Officer, notes: “We are very excited to offer the PCB industry our three new products that were created with a unique halogen-free resin system that has outstanding CAF and bond line resistance.”
He added: “TerraGreen® 400G2 is our most advanced High Speed Digital product. We use ultra smooth copper foil and ultra low Dk glass fabric that are combined with this novel resin system for optimal performance for the next generation of high-end network and communication systems.”
The three halogen-free circuit materials feature permittivity (Dk) that is stable with temperature from -55 to +125°C and across wide frequency ranges with extremely low loss tangents (Df), enabling designers to produce halogen-free circuits with materials with even less loss than the company’s highly regarded Tachyon® 100G circuit materials (see figure) at 28 GHz.
For example, TerraGreen® 400G exhibits typical Dk of 3.1 at 5, 10, and 20 GHz with typical loss tangent of 0.0018 at the same three evaluation frequencies. TerraGreen® 400GE halogen-free circuit laminates offer higher Dk of 3.4 at 10 and 20 GHz with slightly greater loss, with typical Df of 0.0026 at 10 and 20 GHz.
The lowest-loss material of the halogen-free trio, TerraGreen® 400G2, features typical Dk of 3.1 at 5, 10, and 20 GHz with typical Df of 0.0015 at the same three evaluation frequencies.
The halogen-free laminates are available in standard thicknesses of 2 to 18 mil (0.05 to 0.46 mm) with ultra-smooth HVLP and HVLP3 copper foils and choice of 1/3, ½, 1 oz. copper weights (12, 18, and 35 μm).
The laminates feature low moisture absorption and support manufacturing processes with multiple lamination cycles while meeting 94 V-0 requirements. The RoHS-compliant circuit materials are ideal for 5G infrastructure, high-speed data centers, and wired and wireless communications equipment.
Learn more about Isola's Halogen-Free TerraGreen® products at a PowerChat™ in the Insulectro Technology Village (Exhibit #534). See the online schedule by CLICKING HERE.
|
|
About Isola
Isola is a leading global material sciences company that designs, develops, manufactures and markets laminate materials used to fabricate advanced multilayer printed circuit boards, which provide the physical platforms for the semiconductors, passive components, and connection circuitry that power and control virtually all modern electronic products. Isola operates a network of factories worldwide.
|
|
Norm Berry
Director, Laminates & OEM Marketing
|
|
Happy New Year!
Learn the Full Scope of
Metallization Processes
|
|
Recently, Insulectro and our DuPont ICS colleagues partnered for technical seminars at customer sites to provide in-depth training for CIRCUPOSIT™ 3350-1 electroless copper, CUPULSE™ pulse plating and ELECTROPOSIT™ EP-1100 acid copper plating processes.
The focal point of these training sessions was to educate the production, process engineering and quality engineering teams on the full scope of these metallization processes. The goal of the sessions was to tailor the content to the various teams to highlight the important aspects of each step of the production process.
We also focused attention on upstream and downstream influences and effects on the performance and quality of the PCBs produced in a given line, including material set, lamination, drilling and plasma, all with the goal of BUILDING BETTER BOARDS FASTER.
Other training and education programs that we offer to our customers include analytical lab training for process control, including wet process analyses and instrumentation such as CVS for control of acid copper and tin plating systems. We also perform detailed process audits and provide ongoing support and education to our customers as technology is ever changing.
Finally, we have experience working with PCB fabricators in preparation for OEM, ISO and NADCAP audits to ensure that they are running best practices and the production lines and supporting resources and documentation are compliant and present the best opportunity for a successful certification.
If you are attending the APEX/IPC Expo this month, please stop by Insulectro’s booth (#534) and let us know how we can assist you with your company’s training objectives.
Be sure and check the PowerChat™ schedule for IPC APEX. Two Chats on Metallization will be given by Erik Reddington and Carl Colangelo of DuPont Interconnect Solutions. You won't want to miss these potent 13.5 minute sessions. Insulectro Technology Village #534.
|
|
At-A-Glance
The DuPont Chemistry Line
|
|
With the acquisition of East Coast Electronic Material Supply (ECEMS) in late March, Insulectro has brought another best-in-class product line to our customers. The addition of the DuPont Electronics Imaging & Interconnect Solutions (ICS) chemistry line, which was legacy Dow Chemicals before the Dow-DuPont merger, adds a complimentary piece to an already robust Insulectro product offering.
DuPont ICS is innovating new metallization technologies across many platforms:
Electroplating Applications
HDI
-
Microfill™ EVF-III for advanced via filling and through-hole plating
-
Microfill™ LVF-IV for next generation SLP applications
MLB
-
Copper Gleam™ PPR-II for high aspect ratio pulse plating
-
Electroposit™ EP-1600 for high aspect ratio DC plating
-
Copper Gleam™ HS-200 for horizontal DC plating in FPC applications
-
Copper Gleam™ ST-920 for DC vertical continuous plating (VCP)
IC Package Substrate
-
Microfill™ SFP-II & Microfill™ LVF-IV for advanced SAP applications
Making Holes Conductive
Electroless Copper Solutions:
-
Circuposit™ 3350-1 Vertical Electroless Copper
-
Circuposit™ 4000 Horizontal electroless copper for FPC/RFPC
-
Circuposit™ 6700 Horizontal Ionic Catalyst for Advanced HDI applications
Direct Metallization Solutions:
-
Next Generation Crimson™ & Conductron™ palladium-based systems
-
Next Generation Graphite 2000™ carbon-based system
ENIG:
Duraposit™ SMT-88 & Aurolectroless™ SMT 520
Process Chemistries:
DuPont offers a full line of cleaners, developers, strippers and other ancillary products to support printed circuit applications.
General Metal Finishing:
Full line engineering, decorative and precious metal offerings
As you can see, through this addition of the DuPont ICS chemistry line, Insulectro is now providing chemistry and technical support to the general metal finishing, plating-on-plastics, and wire plating industries, which we see as an area of growth.
|
|
Ormet® PCB-710
Eliminate Lamination and Plating Steps
|
|
Ormet® PCB-710 is a lead-free, copper-based, paste formulated for creating microvias in printed circuit boards. This can be done to replace stacked via designs with multiple lamination steps, or to bond subs together without requiring a through-hole drill to electrically connect the subs.
|
|
The Ormet® paste is processed at normal PCB lamination temperatures. The final product offers superior thermal and electrical performance.
|
|
For more information on Ormet®, please contact me. |
|
Jeff Johnson
Product Manager - Dry Film/Chemistry/Paste & FAE
|
|
DuPont Di5100 Dryfilm
Achieve Finer Lines & Spaces
Than You Ever Thought Possible
|
|
DuPont Di5100 is the next generation MSAP film designed achieve sub 10 micron features.
This film is also good to help you achieve 1mil trace and space features on more standard PCB work. With excellent adhesion properties this film is a great choice for multiple surface types.
It is available in 15 and 25 micron thickness.
|
|
Jeff Johnson
Product Manager - Dry Film/Chemistry/Paste & FAE
|
|
Equipment Service
Our very own Ruben Zambrano is rebuilding another piece of equipment.
|
|
In this case, our customer did not have the space, so they brought their pumice scrubber to the Insulectro San Jose branch.
This is not the first time equipment has been serviced in the San Jose branch. In many PCB shops, space is a premium.
Here, Ruben will have the space to do the rebuild without impacting our customers operations. While this is not always possible, we always look for ways to GSD for our customers.
Looking forward to seeing many of you at IPC APEX 2023.
|
|
Chris Hunrath
Vice President of Technology & Vice President of Sales - Western Region
|
|
Join our
Puma Team!
Help us define the future of Printed Circuit Boards and Printed Electronics!
Join our Puma team and be a part of our growth.
Business Development
Operations
Pricing
Production
Warehouse
Others
Click on the ad (left) to see various positions we are recruiting.
As advertised in i-connect007's PCB Magazine
|
|
Click-Out our
Pyralux® Flexible Laminates Selector Guide. . .
(click on product name)
The standard copper clad laminate systems for any flex or rigid flex designs.
The standard copper clad laminate systems for any flex or rigid flex designs.
Single sided flex copper clad substrate
Standard acrylic adhesives for building multi-layer flex designs. Offered as coverlay, sheet adhesives and bondplys.
Standard acrylic adhesives for building multi-layer flex designs. Offered as coverlay, sheet adhesives and bondplys.
An epoxy-based adhesive system demonstrating both low loss and high reliability, specifically designed for OEMs and PCB design manufacturers. Offered as coverlay and sheet adhesive.
High temperature flexible adhesive system with an MOT of 225C.
Featuring a unique Kapton Polyimide and Fluoropolymer film base double-sided dielectric offered as a clad laminate or bondply. Ideal for RF designs.
Embedded resistance double sided laminate
|
|
Geoffrey Leeds
Flex Product Manager
|
|
Front & Center in Insulectro's Technology Village
Learn About Lamination Assist Products
|
|
IPC APEX EXPO - Space #534 - Sand Diego Convention Center - Jan 24-26, 2023 |
|
WE ARE COMMITTED TO INNOVATION AND EXCELLENCE
-
We develop and produce consistent, dependable, functional products that help to eliminate the hidden variables in PCB manufacture, reducing scrap rates and reworks
- We provide uncompromising support to our distributors and their customers, through training, sales, and technical support
WE PROVIDE THE MOST COST-EFFECTIVE SOLUTIONS
-
We help customers select the correct product for their specific application
- We continuously improve functionality to reduce customers' finished product costs
PACOTHANE TECHNOLOGIES®
Proudly Produced in the USA
with American Labor and American Materials!
For all your needs and challenges in lamination, give us a call! With our broad product offering, we have the solutions you need. We like to make your life easier! Training and on-site assistance are available through your Insulectro representative.
|
|
Geraldine Arseneau
Product Manager - Pacothane® Products
|
|
Brand-new Pacothane® Product Sample Guide to be introduced at IPC! Get your copy next week! |
|
Geraldine Arseneau
Product Manager - LCOA®
|
|
Design Education - An Insulectro Priority
Insulectro Sponsors New Design Trade Association
|
|
Printed Circuit Engineering Association™ (PCEA) is an international network of engineers, designers, fabricators, assemblers, and anyone related to printed circuit development.
Our mission is to promote printed circuit engineering as a profession by encouraging and facilitating the exchange of information and the integration of new design concepts through communications, seminars, and workshops.
|
|
If you are a professional serving in the printed circuit industry from any associated discipline, you are encouraged to join. Membership is free and you’re encouraged to be involved as we all seek to collaborate, educate and inspire one another. Visit the web-site at: www.pce-a.org
|
|
As advertised in i-Connect 007's PCB Magazine.
|
|
Shur-loc, IBC Brush and Equipment Service are being recognized by customers as key contributing factors in Insulectro helping them to increase their departments efficiencies in areas of their facility.
|
|
Being consistent on your mesh tension throughout its life in the frame helps in keeping ink coverage consistent which ensures process performance and repeatability.
- Each mesh panel has a color-coded edge as well as the information stamped in one corner.
- Available in the common 22.5 degree angle needed for LPI or 90 degree for photo imagable legend ink.
Call myself or your local account manager for a system quote to see how quickly your return on investment will be!
|
|
Going Beyond
the Tool Case
|
|
Working with IBC for over the past 15 years, we’ve made sure their brushes are manufactured with the best possible specifications to give optimal performance in the printed circuit industry.
We can also perform regularly scheduled brush changes in your machine. We don’t just change your brushes and walk away. This piece of equipment will go thru a specific number of tests along with a review of other areas of the machine before we leave it to production. What we like to call as…….
Going Beyond the Tool Case!
|
|
“Customers are beginning to see the difference in having us assist their maintenance staff in the ever-important preventative maintenance programs needed to uphold an equipment’s performance.” |
|
- Are you getting the best performance out of your equipment?
- Is your equipment DOWN more than it is UP?
- Let us lend a hand by assisting your maintenance team.
|
|
Remember that we can assist in your equipment needs through the following:
- Emergency Service
- Preventative Maintenance
- Installations
- Rebuilds
- Retro-fits
- Troubleshooting
- Training
- Spare parts
- Brushes
The calls for Preventative Maintenance Programs are increasing as customers understand the benefits this brings to their equipment’s overall performance and up time.
|
|
Also, do you have a used piece of equipment you’re looking to get installed? We may be able to assist here as well!
Ruben Zambrano
Field Application Engineer
Cell: 847-345-3759
Mike Engle
Field Application Engineer
Cell: 360-749-1756
|
|
Please reach out should you like to discuss any of these topics further.
Thank you.
Kevin Barrett,
Product Manager - Equipment
|
|
Today's Copper Foils
for Tomorrow’s Applications!
|
|
Tailored to meet market trends such as compartment miniaturization, vehicle electrification and increased connectivity demands require improved characteristics of both wrought and ED foils.
Focus on wrought solutions such as:
- Low profile height (Rz) for signal integrity, as low as 0.4µm
- Consistent profile height across the web which does not change when ordering thicker foils
- Alloy foil with Increased tensile strengths which can exceed 700Mpa
- Grain structure in terms of large crystals and uniform orientation improves fatigue resistance and provides excellent vibration resistance.
- Thermal resistance to withstand hostile environments for automotive applications.
Wrought foils released to IPC 4562A in grade 5, grade 7 and grade 8.
Call us to find out more – we love to talk about this stuff!
|
|
Give us a call to discuss how CAC can help you
make better circuits faster.
Mark Satchwell
Product Manager, Copper Foils
|
|
Everyday Materials You Need, On Our Shelves Every Day
Insulectro recognizes the importance of maintaining adequate inventory to begin work. Designers know when you need it, you need it. Using the link getpumafast.com, you can see what PumaFast™ and standard materials we stock to get you up and running.
|
|
|
|
Covid-19 has not stopped our ACT! initiatives!
We have successfully collaborated on many ACT! opportunities.
We are delivering on Technology, Design and Education while you can bank on the sales results!
We are virtually taking our ACT!
to another level!
Insulectro and our partners are moving the chains to help our customers exceed performance goals. Our team of professional and technical resources are now offering our customers access to design and education services.
This is a Game Changer!
Our ACT! Initiatives combined with our design and education services provide our customers a total solutions package with a one-stop-shop option.
Our customers now have total access to not only our Insulectro foot print, best in class products, materials on the shelf when you need them; but also the expertise to deliver solutions from design to delivery…FAST!
Call me and to set up a VIRTUAL ACT! with your customer.
There's a reason I'm smiling.
Ron Murdock
ACT! Manager & Technical Account Manager
|
|
To be the easiest company to do business with. . .
Insulectro has a program for continual improvement, all designed to make ourselves as user-friendly as possible to our customers, their customers, and our suppliers. Speed Matters, so we focus a lot of attention on getting you the materials you need as quickly as possible.
Our PumaFast™ Program lists current inventory of everyday materials you need every day.
|
|
Best-in-Class Materials
from our Premier Suppliers
|
|
|
|
|
|
|
