Adding to our Technical Services Group

The first of a new year, with economic uncertainty on the horizon, seems like a bad time to add people to the payroll. But you, our wonderful customers, have forced it upon us. Our technical services business, service, and project work, and particularly staging and supporting mobile computers has grown rapidly. So, we were starting to get a little overwhelmed as a group before we pulled the trigger on a new hire.

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Have you ever been involved in a pitch meeting where, no matter if you've made your decision on whether to buy, the Sales Representative can't stop doing the steps of selling? At EMP, it's a big red flag for us. Customer Driven Culture is on a lot of company's minds but see how we approach it differently.

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ENGINEERING CORNER

A valued customer wanted to minimize line stoppage and, error-proof their picking workflow. In collaboration with the customer, EMP acquired 200 Electronic Shelf Labels (using E Ink technology) that flash when signaled. See how our Engineers designed and built a system to improve assembly line productivity.

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TECH TIPS

Do you ever find yourself one step shy of reenacting that scene from "Office Space" where they get so frustrated with their printer that they take it out back? Maybe all they needed was a simple calibration. Sometimes the best way to solve an issue is to start with a clean slate. Follow along to see how to calibrate a Zebra ZT610 Printer.

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FEATURED PRODUCT

We admit it, we gravitate towards the more rugged devices. We sell the Zebra MC9300 over the MC3300 when we can, because the customers are always so happy with the larger, more rugged device. They quickly forget the few extra dollars that they spent, because the more rugged devices work so well for them, for so long. So, when Zebra recently introduced a lower priced, yet still rugged tablet (the ET40 and ET45), we were initially skeptical but that didn't last. Check out the new ET40 and ET45 tablets!

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Project Guides

A little-known feature on our website is our Project Guides library. The Project Guides are a great place to start if you need help determining which product is right for you. Check out this one on Passive RFID above!