September 2024

Don't hold on to your Passport paperwork too long!

If you've just been approved for Passport funding and have received your Passport package, the service agreement and forms must be signed and returned to your local Passport agency on or before the "Return by" date shown on the approval letter. If you need help completing the package please contact your local agency right away: Find my Passport agency.

Need help filling out the Invoice Form?

We've added a guide to help you fill out the Purchase of Service Invoice Form. The guide will give you helpful tips for each section of the form so you can avoid delays in reimbursements due to invoicing errors.

Get the Guide

Email your Passport agency online

We've updated our Contact Us form on the website to make it easier for your local Passport agency to help answer your questions.

Go to the Contact Us page

You sent us your questions and we answered them!

You sent us over 150 questions and we answered some of the most commonly asked, like "Where to find supports for adult children" and "How to get an increase in funding." You can watch the video with all the answers on our website or YouTube channel.

Watch the FAQs video

Did you know ...

We have a Facebook page

Get quick tips and answers to frequently asked questions on our Facebook page, and leave us a comment!

Facebook page

We have a YouTube channel

Our YouTube videos will walk you through completing forms, explain how the program works and show you how to submit claims for reimbursement.

YouTube channel

We answer many of your questions on the FAQs page

Passportfunding.ca has answers to more than 50 questions to help you navigate the Passport program. If you have a question, check out the FAQs page before contacting your local agency—we just might have the answer there for you!

FAQs page

New to Passport?

If you're new to Passport, you may have questions about how the program works. You will find links to helpful videos and documents to get you started at passportfunding.ca/resources. Remember to return the paperwork in your Passport package within 30 days from the date on the letter!

Resources page

Upcoming Events

How to submit and manage an eCLAIM

Webcast: Oct. 24, 2024 from 10am - 11am

Find out how you can use MyDirectPlan to submit Passport claims and manage your funds. We’ll show you how to get started with MyDirectPlan, where to find support, and answer any questions you have about the platform.

eCLAIM webcasts take place once per month - go to eclaim.passportone.ca to register for the latest one.

Submitting and managing Passport claims with MyDirectPlan

Information Session: Sep. 24, 2024 from 12pm - 1pm

If you can't attend this one, stay tuned for information about future sessions.

How has Passport funding helped you?

Share your story with us for a chance to be featured in our newsletter!

We'd love to hear about how you're using your Passport funding to become more involved in your community and participate in activities that are important to you. Email us at info@passportfunding.ca.

Share your story

News from local Passport agencies

Serving: Durham, Haliburton, Kawartha Lakes, Northumberland, Peterborough

Visit canopysupport.ca/passport to learn more about Canopy Support Services' virtual and in-person training sessions and read their newsletter which lists upcoming agency fairs. Access their latest newsletter here.

Feedback

Was the information in this newsletter helpful to you?

Yes

passportfunding.ca