August 2022
What's New in BLUE SMART ACCESS Version 3.2?
An intuitive and easy to use Receptionist/Hosting solution that streamlines site access management & manages occupancy thresholds. SMART ACCESS can use QR Codes and Facial Recognition to provide safe, touchless, and rapid identification of Employees, Visitors, Guests, Patients, or Students entering an organization or event.

Key Features:

  • Transforms and streamlines the Employee, Visitor, Guest, Patient, or Student experience
  • QR Codes or Facial Recognition Support
  • Authenticate and count those entering/exiting facility and view on real time Dashboard
  • Generate visitor badges with your company logo
  • Voice Server independent
  • Deployment options for SMART ACCESS are available as a Cloud Service, an On-Premises application, or a Hybrid Deployment model

New in Version 3.2:

  • Customizable Email and SMS Notifications of arrivals or departures and the management of occupancy thresholds
  • Include Custom Documents as part of the registration process such as Consent forms, Health Questionnaires, building locations, or company policy agreements
  • Group Check-in allows a primary guest to check-in and then add additional associated guests that weren't scheduled in advance
  • Watchlists help organizations give special attention to certain visitors. Hosts and facility teams can provide special treatment to VIPs or can request visitors from specific countries to provide additional information before entering the premises.
  • Comply with visitor check-in/check-out records Retention Policies. Visitor records are automatically purged based on a pre-defined, custom retention period to comply with policy while reducing database storage and utilization


Call Your Account Manager at: 800-362-9189
Resources for:
BLUE SMART ACCESS
Free CONNECT Training Tuesdays
LIVE TRAINING 1ST TUESDAY OF EACH MONTH AT 1 P.M. CT


WHAT TO EXPECT:
  • Where to download the apps and how to set them up
  • How to use key features of the apps including placing calls, call features, hosting meetings, accessing and sharing files, video conferencing, and more
  • Where to find helpful articles and videos
  • Live Q&A

FULL TRAINING SCHEDULE:
Resources for: BLUE CONNECT Training Tuesdays
Announcing Our New Service Phone Number:

330-572-4853

Customers sometimes call our main phone number to request service or support. This can lead to unnecessary delays in our response times.

Providing excellent service to our customers is the central to our business and our main priority. To improve this area of operations, we've added a dedicated line that connects you directly to our service and support team. On your next service request, please call 330-572-4853 to reach our Service Department directly.

Our recommended starting point for requesting service is an email to our Service Department at service@clarktel.net. Our normal service hours will remain the same. Emergency Service will continue to be available 24/7/365 as always.
Time & Materials Labor Rate Increase

Like many businesses, inflationary pressures have increased operating costs for Clarktel. We have delayed any decision to enact a price increase for several months while carefully monitoring our operations. Now we're announcing the smallest possible increase of Time & Materials labor rates needed to maintain our quality of service. 

Starting September 1st, 2022, the labor rate for Time & Materials services will be billed at a rate of $150.00 per hour.
 
For Clients With Existing Support Agreements: Clients with existing support agreements will continue to be billed at their current contracted labor rates until the end of their current term.  

We appreciate your business as we go through this period of change.
News, Promotions, & Upcoming
  • Labor Day - August 5th
  • National Hispanic Heritage Month - August 15th
  • BLUE CONNECT Training Tuesday - September 6th
Commercial Telephone Systems- PBX, Key, VoIP & Voice Mail Systems
Security, Access Control, CCTV Surveillance Systems- Overhead Paging & Announcement- Voice & Data Network Cabling
1661 Copley Road Akron, Ohio 44320 Phone: (330) 869-8657 Fax: (330) 754-3555 Toll Free: (800) 362 9189
www.Clarktel.net
Smart Business Solutions