The Division for Children & Youth with Special Health Needs toll-free statewide Community Support Line provides information, technical assistance, and resources for families with children and youth with special health needs and the providers serving these families.
Resource Specialists can tell you about all of the public programs you may be eligible for, and about the state and community-based resources that may provide assistance. They answer questions, do a thorough assessment of family needs and eligibility for services and benefits and provide training to families and providers.
You can get information about:
- Public benefits (SSI, CommonHealth, MassHealth, etc.)
- Catastrophic Illness in Children Relief Fund
- Hearing Aid Program for Infants and Children
- Care Coordination services
- Family-to-family supports
- Community-based services
- Other programs within the Department of Public Health, or other state agencies (Department of Developmental Services, Department of Mental Health, MA Commission for the Blind, MA Commission for the Deaf and Hard of Hearing, MA Rehabilitation Commission, and others)
The Resource Specialists' goal is to help answer specific questions and requests, as well as to ensure that families are informed about all the public programs they may be eligible for, and community resources that might provide additional assistance. You can reach the Community Support Line at 800-882-1435.
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