San Luis Obispo CoC HMIS Newsletter - Managing your Clarity Inbox

You've Got Mail ...in Clarity

The CE Management Entity is using the Clarity Inbox to initiate referral pre-screenings for Coordinated Entry Housing Match and Referrals. Care Team Members assigned to a client enrollment will receive an email to their inbox when Clarity mail is generated. Read more about managing your Clarity inbox in this Knowledge Base Article.

Office Hours Moved to Thursday, June 6 at 11AM

Join the HMIS Support Team for the recurring monthly Office Hours where HMIS users are invited to ask questions, learn new training tips, and build community with fellow users across agencies. Due to scheduling conflicts, the June monthly Office Hours was moved from Wednesday to Thursday.

Join the Thursday, June 6 at 11AM Office Hours here

Agency Check-ins with the HMIS Team

We are nearly three months post go-live in Clarity Human Services and we want to hear from you! The HMIS Support Team is meeting with every agency over the months of June and July to discuss the migration so far to stay engaged in the user experience in Clarity HMIS.

Agency Administrators sign up here to meet with HMIS Support.

Q: Where can I find updates regarding the migration to Clarity?

Answer: The Clarity HMIS custom migration from Bell Data Systems is almost complete! Once the custom migration is complete, the HMIS Support Team will begin working through duplicate client tickets and client merge requests and we appreciate your patience! Timeline updates and progress so far can be found in this Knowledge Base Article.

Q: My team is growing. How can I request new HMIS users?

Answer: New users to HMIS must follow the process outlined in the Helpscout article "How to Become an HMIS End User." Agency administrators are the only representatives allowed to request new users and must complete the sign-up form found in TalentLMS to create an account for a new user, which sets the process in motion. The new End User will receive a confirmation email with a link to verify their email address and will log in to Talent to begin training. Only users who have successfully completed their online are allowed access to HMIS. Adequate onboarding and training is crucial to ensure data quality and a shared understanding in HMIS. Learn more about the process to become an HMIS user with this Knowledge Base Article.

Homelessness Response Forum

The City of San Luis Obispo is hosting a Homelessness Response Forum on Wednesday, June 5 from 8:30AM to 12PM. More information can be found on the City of San Luis Obispo website here .

HMIS Website