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In 2022, SCORE will be surveying clients twice. The first survey will focus on Client Impact and is fewer than 20 questions. It is being released this week and will be open through December 2. The intent of the Client Impact survey will be to understand how SCORE helped clients start their business, stay in business, or grow.

The second Client Engagement Survey with PwC will go out in the spring of 2023. SCORE HQ will be working with advisory volunteers to make revisions to this survey to help us focus on how clients interact with SCORE services and what they need in the future.

Please encourage the clients in your chapter to provide their feedback to the Client Impact survey they will receive this month.

To help get the word out, SCORE will provide chapters with a template email, which you can send to your clients. This will be available in your Chapter Constant Contact account by November 4th, 2022.

November 1, 2022 - Survey Launch

November 8, 2022 - Survey Reminders begin going out weekly

December 2, 2022 – Survey Closes to Clients

January 31, 2023 - Survey impact sheet data available (Portal data to be updated after 2nd survey in spring 2023)

If you have any questions about the survey process, please reach out to volunteer.services@score.org.

All nominations should be submitted electronically by 3 p.m. ET on December 8, 2022. The awards will be presented during the NSBW Awards ceremony in the first week of May 2023.

To nominate a small business owner in your area or download related forms, criteria, and guidelines, visit sba.gov/nsbw.

The responsibility of the DEIAC is to support executive leadership in the implementation of SCORE’s strategic roadmap for diversity, equity, and inclusion. SCORE will be adding new members to the DEIAC.

Please see the description of the role and responsibilities attached.

If interested, please email Nicoleta Radu, nicoleta.radu@score.org, before November 14, 2022.

SCORE is pleased to announce the appointment of five new members to its Board of Directors, as well as new officers for the fiscal year, as of Oct. 1. “It’s my pleasure to welcome these five accomplished professionals to the SCORE Board of Directors as we pursue SCORE’s mission of fostering more vibrant small business communities through mentoring and education,” said Board Chair Tracy Shaw. “As we seek to expand SCORE’s reach and impact, the new Board Directors’ expertise – ranging from manufacturing to technology, government relations to consulting, finance and human resources – will ultimately help even more American entrepreneurs to achieve their dreams of successful business ownership.” See our press release for a full list of the 2023 SCORE Board of Directors.

Entrepreneurship offers a path forward for people rebuilding their lives after time in prison, but these individuals face greater challenges on the path to business success. Across the country, pre-and post-release programs have been shown to make a difference – and mentoring is a critical component. A 2022 New York study showed that returning citizens who become entrepreneurs are 33% less likely to re-offend. In addition to reduced recidivism, participants achieved higher rates of both employment and income. SCORE clients and mentors share how entrepreneurship programs for the formerly incarcerated can make a difference in this press release.

SCORE is mentioned an average of 1,000 times per month in national and local media. Check out some of our latest media mentions: www.score.org/news.

The National Inventor Club welcomed SCORE CEO Bridget Weston and SCORE client Kelly Twichel as featured speakers this month for a livestream presentation: “How to Grow your Invention and Business Ideas with a FREE SCORE Mentor!” Bridget discussed the many SCORE resources available to entrepreneurs and Kelly shared her success story and tips as an inventor working with SCORE.

Watch the recorded meeting here.

Congratulations to SCORE Savannah on their BizPitch 2022 event! Eight local entrepreneurs will pitch their business ideas to a panel of judges on Nov. 16 for the chance to win cash and professional services! Michael Siegel, Savannah SCORE Event Coordinator says: “We are excited to have such a great group of aspiring entrepreneurs as our finalists and look forward to seeing which become our three winners.” Learn more about the event and what the judges are looking for on local ABC affiliate WJCL-22.

Did you know? SCORE HQ provides free, centralized social media content publishing, profile management and more for your chapter to drive brand awareness, engagement and improvements in measurable business metrics. For an overview of how the program is evolving in FY23 to better serve your needs and drive brand awareness, visit the Support Center or check out our new visual guide.

Wednesday, November 9 | 2pm ET

In this workshop, you will learn how to reach more customers and grow your business with Google Ads. In this session we’ll talk about:

Wednesday, December 7 | 2pm ET

Learn best practices and analyze trends about how customers engage with your business online, then turn these insights into well-informed, actionable decisions. In this session we’ll cover:

Join fellow volunteers across the country to network under the common value of inclusivity within SCORE.

Join live Engage trainings throughout the month for both new volunteers and seasoned volunteers based on your roles in Engage and how you may use the system to support SCORE clients.

Join monthly webinars based on SCORE functional areas of expertise including marketing, website, social media, and accounting.