In June, SCORE HQ is focusing on resilience materials and how small businesses can prepare or mitigate risks from setbacks and hardships, such as natural disasters or economic setbacks. We will highlight the growing set of materials in the Small Business Resilience Hub: score.org/small-business-resilience-hub.

We will also emphasize content and earned media around National Pride Month and continue to grow the LGBTQIA+ library of resources: LGBTQIA+ Entrepreneur Resources.

Check out the Field Marketing Editorial Calendar and Dashboard for a schedule of promotions around this month’s themes and additional resources.

New features and fixes have been added to the website based on volunteer and client feedback. Clients can now use the Mentor Matchmaker to find their ideal mentor and use the Success Story Search to find local success stories. Learn more about these changes in these Website Release Notes.

We’d like to say a special thank you to our website volunteer task force who helped test and provide feedback on these features. The task force includes: 

Donald Krasnick, Laura Gosse, Fern White, Mark Krosse, Nancy Chouinard, Steven Martin, Irina Agoulnik, Rob Stutzman, Del Carver, Charlie Morris, David Maaske, Kenya Wiedeman and Roger Fleming.

Interested in learning more about Google Analytics 4? Then join us at the upcoming Website Webinar on June 14th presented by SCORE HQ’s Google Analytics vendor. In this webinar, we'll show you how Google Analytics 4 differs from Universal Analytics and how to navigate the 2023 Metrics Dashboard to find your chapter data.

To stay up-to-date on webmaster information, sign up to receive the monthly Website Communications newsletter.

The National Small Business Week Virtual Summit took place from May 2 - May 3 and achieved record-breaking numbers! This event had over 20,000 registrants, 7,552 attendees and more than 17,000 webinar views.

All live webinars held during the Virtual Summit are available on-demand at: SCORE.org/national-small-business-week.

A huge thank you to our LiveChat Mentors who assisted in the Mentoring Hall in answering client questions in real-time. On average, SCORE HQ receives 100 - 120 daily chats through LiveChat. But during the 2-day Virtual Summit, our LiveChat mentors handled over 700 chats!

We want to give a special thanks to the LiveChat team: Bob Janesak, Mark Krosse, Linda Diou, Cheri Bales, Domenic Chiarella, Edward Coleman, Frances Fisher, John Fisher, Julie Brander, Karen Sandoval, and Spencer Bader, for their dedication and contribution towards the success of LiveChat!

The Top Resources on SCORE.org document is a great way to learn what kinds of information and resources SCORE clients are searching for and in need of.

You can use this list to generate ideas for localized offerings, as this document lists the top 25 pages to date and the top 25 monthly resource and workshop pages.

This document is updated monthly, and you can always find it on the Support Center under the Marketing Strategy & Best Practices tab.

Join us at the Marketing Webinar on Wednesday, June 14, at 2:00 PM ET. This month, the External Relations Team will be presenting on how to maximize free PR resources from SCORE HQ for maximum local impact. Local volunteers will also share success stories and best practices on what has worked for them.

The next Website Webinar will be on Wednesday, June 14, at 3:30 PM ET. We will be joined by SCORE HQ’s Google Analytics vendor, who will be presenting on how Google Analytics 4 differs from Universal Analytics and how to navigate the 2023 Metrics Dashboard to find your chapter data. 

Marketing questions: marketing@score.org

Social media questions: socialmedia@score.org

Media mentions: media@score.org

Engage questions: engage@score.org

Other questions: help@score.org