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’Tis the season for receiving holiday cards and important Fallon Health material. Here’s what Fallon Medicare Plus™ and NaviCare® members should watch out for in their mail.
Benefit Bank cards
Each new Fallon Medicare Plus and Fallon Medicare Plus Central member—plus existing members who originally received a Benefit Bank card in 2020—will receive Benefit Bank cards in the mail that they should start using in 2023.
New cards for existing members were mailed in November, and cards for new members will be mailed this month. These cards are valid for three years from the date of issue, which means members must hold on to them even after they spend their Benefit Bank balance for the year. The cards will be pre-activated and ready for use, so members don’t have to do a thing but begin using them starting in January.
Self-Care cards
All NaviCare members will receive a Self-Care card in the mail. The card provides up to $200 per year to buy personal care items like soap and food products like rice and beans. This is in addition to our Save Now and Healthy Food cards. Existing NaviCare members should hold on to their Save Now and Healthy Food cards from 2022, as balances will reset on Jan. 1.
Member ID cards and member guides for 2023
All Fallon Medicare Plus members will receive new ID cards and a member guide for 2023. All NaviCare members will receive a member guide for 2023, and new NaviCare members will also receive ID cards. Member guides and ID cards were mailed on Dec. 12.
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