April 26, 2024

DSP-U Summer Sessions with OADSP

To help the development and retention of the DSP workforce, we have an exciting opportunity to announce! Cuyahoga DD has partnered with the Ohio Alliance of Direct Support Professionals (OADSP) to bring a free, 8-day training in June at our Big Creek Center in Parma. Lunch will be provided.

The program is created for area high school junior and senior students who will learn the basics of supporting people with developmental disabilities. Please share the program information with your staff, families, neighbors, and friends to spread the word.

Registration deadline is June 1.

Visit our Website

Provider Trainings Presentations

Thank you to all the providers who have attended monthly trainings with Cuyahoga DD and DoDD staff. Visit our website here to view recordings of the presentations for January through March.

Two previous presentation docs:

Reminder for Waiver Billing

For any waiver billing questions, please contact DoDD at 800-617-6733, option 3 for any help with provider claims and billing.

Cuyahoga DDs Provider Support Department cannot assist with creating or submitting billing in the eMBS system. DoDD will guide the provider through the eMBS system, which contains step-by-step guides for billing.

If a provider has questions regarding entering or understanding claims for local dollar authorizations, contact Christine Shaarda at Shaarda.Christine@cuyahogabdd.org

and/or Amy Preuss at Preuss.Amy@cuyahogabdd.org for assistance.

We Need to Hear From You

Are you providing community-based employment services or providing services to explore community-based employment? Please click here to complete this short survey.

Ohio Department of Medicaid Updates

Ohio Medicaid is changing the way they do business. The Department of Medicaid is streamlining provider enrollment and support services to make it easier for you to work. Information about provider enrollment and assistance is located below.

Learn More

Revalidation Quick Reference Guide

If you received an e-mail or letter stating you're due for revalidation, please review this quick reference guide and follow as indicated.

According to DODD, providers do have to complete the revalidation process every five years as DODD-only providers are classified as “non-credentialed provider.” What this does is renew the Medicaid number. Providers will receive multiple e-mail notifications beginning 120 days prior to their expiration date. Agency providers will pay a fee, and independent providers will not pay a fee. The revalidation process was on hold due to the Public Health Emergency, and now it has been reactivated again.

Similar to DODD, the ability to revalidate on PNM is only available within 120 days of the expiration date.

FAQ Guide

Please note, this information is based on a DODD-only provider, not including providers certified through ODM and ODA.

If you have issues with the revalidation process, contact Ohio Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 and follow the prompts for Provider Enrollment or e-mail IHD@medicaid.ohio.gov. Representatives are available Monday-Friday, 8 a.m. - 4:30 p.m. Eastern time.

Independent Provider Reminder

Check your certification for Residential Respite 15 Minute. Before you provide this service, ensure the service is listed under your certification. We have been made aware of situations where providers did not have the service automatically added.

OH|ID Log In

Quarterly Workforce Impact Survey

A collaborative effort of the Ohio Provider Resource Association, Ohio Association of County Boards of Developmental Disabilities, Ohio Health Care Association, The Arc of Ohio, Values and Faith Alliance, and Ohio Waiver Network is seeking provider feedback.

They are seeking input from agency providers on how the state’s most recent rate increases are impacting services on the ground. The associations put together a survey to gather information on agency providers’ experiences. This initial survey looks at information from the first quarter of 2024 to establish a baseline of the state of services prior to the majority of the state budget increases.

The 2024 first-quarter survey will remain open until May 1.

Survey

Independent Provider Virtual Meet and Greet

Independent Providers don't miss your chance to meet people and families looking for services.

Our next Virtual Independent Provider Meet and Greet will be on Wednesday, May 8, from 10 AM - 12 PM and 5 - 7 PM via Zoom. Register to reserve your space by clicking the button below.

During the meeting, IPs will be asked to introduce themselves and talk about their experience in the field and availability to provide services to new individuals - including days, times and side of town. Click here to review our Zoom etiquette.

Agency Developmental Disability Workforce Survey

Please complete the Agency Developmental Disability Workforce survey below This data collection is designed to measure the impact of the historic rate increases included in the current state budget in real time on a quarterly basis.

The information collected will be reported to the entities that funded the increase—the Ohio General Assembly and county boards of DD—and is designed to provide unique insight into the impact on DD services, provider capacity, and DSP recruitment/retention efforts.

Survey

2024 Training for All Providers

Cuyahoga DD will offer a variety of training to providers throughout the year.

As a reminder, to attend, the provider must be actively serving an individual or designated to work with an individual served by Cuyahoga DD and be in good standing with the Ohio Department of Developmental Disabilities.

Monthly trainings from varying Cuyahoga DD departments
Bi-monthly supervisor trainings provided by The Academy
Full 2024 Provider Development Trainings
Upcoming training for all Cuyahoga providers, click on the topic to register

Date	Topic	Time	Location
5/2	MUI-Provider Training Series	10 - 11 am	Virtual
5/7	Mission Oriented Goal Setting	4 - 8 pm	Strongsville Library
5/8	Mission Oriented Goal Setting	10 am - 2 pm	Strongsville Library
5/21	Supervisory Communication with the Team & Strengths Based Leadership	4 - 8 pm	Bedford Library
5/22	Supervisory Communication with the Team & Strengths Based Leadership	10 am - 2 pm	Bedford Library

Cuyahoga DD will no longer be administrating initial onboarding for DSPs. For onboarding training resources visit:

First Aid/CPR: Red Cross or American Heart Association
Medication Certification: Dodd Med Cert Training Search >Search DD Personnel Training Sessions > See available Med Cert trainings per county and certification level
Dodd Training: DoDD login > Login> My Learning (Dodd login account required)
Providers may contract directly with The Academy for additional training needs
Jen Dalessandro at 513-237-2449 or info@academyforpd.com.

Updated Rules in Effect

To review the updated Rules in Effect starting in January 2024 by clicking here.

Reminder to All Providers

Reminder to all providers to submit their billing promptly after providing services. Providers who hold billing may encounter conflicts when attempting to bill long after the service was delivered.

DODD Portal Application Reminder

Please be aware that DODD's service provider is requiring users to reset their passwords every 400 days. The password length is now 12 characters long and contains each of the 4-character types (lowercase, uppercase, number, and special character). This is now in effect, and you will be prompted when you next log in.

If you have any questions or concerns regarding this maintenance, feel free to contact ITSCallCenter@dodd.ohio.gov or 800-617-6733, option 4.

Important Reminders

Are you checking the PST?

People served by Cuyahoga DD are often seeking providers. Be sure to check the PST every day! Provider Support often hears from providers who are looking for people to serve and the provider search tool.

Link to PST

Provider Network Manager and your DoDD certification

Please remember to start your renewal certification at least 90 days prior to expiration to support the renewal process and avoid conflict.

Caregiver Survey

Researchers at Case Western Reserve University would like you to take part in a survey to understand your experiences as a caregiver of an individual with disabilities. One of the goals of this study is to understand the unique experiences of caregivers of individuals with disabilities in Cuyahoga County to better support you and people with disabilities.

Survey

Guidance on Rule Changes

Staffing Efforts

Cuyahoga DD has posted lists on our website of Independent Providers who are willing to work with an agency, as well as a list of agencies in need of staff. These lists are in the process of being updated. If you would like to be added to either list, please complete the appropriate survey below. Additionally, if you'd like to be removed from these lists for any reason, please email PDS.

*Please note that this list has been revised. Providers who have completed these surveys in the past are welcome to do so again at this time.

Independent Provider Survey

Agency Provider Survey