Community-Based Organization Ambassador Program
The Colorado Department of Health Care Policy & Financing (Department), which administers Health First Colorado (Colorado’s Medicaid Program), is working with Colorado communities to start an Ambassador Program. The goal of the Ambassador Program is to work with Health First Colorado members and people who might be eligible for services to improve the letters and other written information the Department uses to communicate with Coloradans about Health First Colorado. The Department is focusing first on Spanish- and Vietnamese-speaking communities (this announcement is available in Spanish and Vietnamese here).
Ambassadors are people who will help us understand the needs of the communities they live in. They will partner with community organizations that work with Health First Colorado members to help make the information members and people who may be eligible get easy to understand in their native languages and in culturally responsive ways.
Ambassadors will help Health First Colorado with:
- Leading interviews, focus groups, and listening sessions
- Getting feedback about the best ways to communicate with members
- and potential members
- Sharing guidance for policies and programs
- Providing important information to Health First Colorado members and
- potential members
Ambassadors will be paid an hourly wage and get training and support from the Department.
We are asking for trusted community organizations to contact our subcontractor, Health Management Associates (HMA), if they are interested in supporting the Ambassador Program. This could include hosting an Ambassador or providing information about potential Ambassadors in their community. The program will be run by the Department’s Member Experience team.
Please contact Lee Repasch or Kelsey Moore for more information about the program and how to participate.
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