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Community
Engagement & Empowerment Team
Community Update | November 2022
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NCDHHS Delays Medicaid Managed Care Tailored Plans | |
To ensure beneficiaries can seamlessly receive care on day one, the North Carolina Department of Health and Human Services (NCDHHS) will delay the implementation of the NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans (Tailored Plans) until April 1, 2023.
Tailored Plans, originally scheduled to launch Dec. 1, 2022, will provide the same services as Standard Plans in NC Medicaid Managed Care and will also provide additional specialized services for individuals with significant behavioral health conditions, Intellectual/Developmental Disabilities (I/DDs), and traumatic brain injury (TBI).
The delayed start of Tailored Plans allows Local Management Entity/Managed Care Organizations (LME/MCOs), which will operate the Tailored Plans, more time to contract with additional providers to support member choice and to validate that data systems are working appropriately. The decision is supported by the leadership of the state’s six LME/MCOs.
Please see NCDHHS Delays Medicaid Managed Care Tailored Plans for more information.
Please continue to check the NC Medicaid webpage for additional updates.
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Joint Communication Bulletins
Joint communication Bulletins are formal communications that the Division of Mental Health, Developmental Disabilities and Substance Abuse Services, and the Division of Medical Assistance use to inform the public as new developments occur.
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NC Olmstead
The Olmstead Plan is designed to assist people with disabilities who receive or are eligible for publicly-funded services to reside in and experience the full benefit of being part of day-to-day life in communities alongside those without disabilities.
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Department Press Releases
Click here for the latest updates
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Grant Opportunities
Learn more about funding opportunities available from the NCDHHS Division of Mental Health, Developmental Disabilities and Substance Abuse Services.
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Crisis Resources
988 Suicide & Crisis Lifeline
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Welcoming New CE&E Staff!! | |
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Jennifer Meade: A/D for Consumer Support Services and Community Stakeholder Engagement
Jennifer Meade has joined the DMHDDSAS team as the Assistant Director for Stakeholder Engagement. Jennifer has over 23 years of experience in the North Carolina behavioral health system. Her first job was as an overnight counselor at a group home for youth involved in with the child welfare system. She then worked for several years as a case manager in Wake and Durham Counties, gaining experience in both the child and adult behavioral health service systems. She has spent the last 15 years in various management roles including Adult Program Manager for a community-based mental health provider, Project Supervisor for a SAMHSA - funded grant serving transition-age youth, and her most recent role as Community Engagement Manager with Alliance Health. She has a bachelor’s degree in Psychology from Elon College and a Master’s in Public Administration from NC State.
Jennifer will oversee the work of our Community Engagement, Customer Service, Veterans Services, and Communications teams.
Ann Marie Webb: Community Engagement Specialist
Ann Marie Webb will join the DMHDDSAS team as a Community Engagement Specialist on November 7, 2022. She will be responsible for the State Consumer and Family Advisory Committee. Ann Marie will also be responsible for coordinating peer support services across DMHDDSAS and will work to ensure all of the services are incompliance with the certification process. She will also look for additional funding sources related to peer support services. Ann Marie will be part of the team that reviews and approves the Peer Support Curriculum. She is coming to us from Virginia where she has been employed by Commonwealth for the past 12 years in their Department of Juvenile Justice as a Probation Officer. Her skills and experience will be a great asset to the team and the division.
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Meetings & Educational Opportunities | |
Monthly Joint DMHDDSAS and DHB
Provider and Consumer Webinars
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Joint DMHDDSAS and DHB
Provider Webinar
This webinar series is for providers, practice managers, quality improvement professionals, and care coordinators to provide updates from the Division of MH/DD/SAS and the Division of Health Benefits (NC Medicaid).
Date/Time: Thursday, Nov. 3, 2022, 3:00-4:00 p.m.
Join Link: Click here to register
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Joint DMHDDSAS and DHB Consumer Webinar
Due to the Thanksgiving Holiday, there will not be a Joint DMHDDSAS and DHB Consumer webinar for the month of November. The monthly webinar will resume Dec.19, 2022. If you have any questions or concerns, please reach out to us.
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Join Secretary Kody Kinsley & Senator Jim Burgin for a Town Hall discussion on mental health issues facing North Carolina.
Town Hall attendees will have the chance to provide comments and ask questions after the opening remarks.
Date/Time: Thursday, Nov. 3, 2022, 6:00-7:30 p.m.
Location: James Sprunt Community College
Boyette Building, Letter F, Room 113
133 James Sprunt Drive, Kenansville, NC 28349
RSVP: Click here to RSVP
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i2i 2022 Pinehurst Conference
December 6-9, 2022
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39th Annual NADD
Virtual Conference
December 7-9, 2022
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The National Coalition for Mental Health Recovery is pleased to announce the 36th annual Alternatives conference, to be held virtually on Wednesday, Nov. 2, 1:00-7:00 p.m., Thursday, Nov. 3, 1:00-7:00 p.m., and Friday, Nov. 4, 1:00-4:00 p.m. | |
NC One Community in Recovery
Call for Proposals
14th Annual NC "One Community in Recovery" Conference
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SAVE THE DATE!
March 1-3, 2023 | Greensboro, NC
The Annual NC “One Community in Recovery” Conference is a yearly conference planned by a statewide committee of behavioral health providers and advocates, many of whom have lived experience with recovery from mental health and/or substance use.
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National Council for Mental Well Being
Check out the Advocacy Handbook! The Handbook has tips and tricks for virtual meetings with legislators, as well as templates for scheduling meetings and sending follow-up emails. Please share with your colleagues and let us know if you have any questions. Also, never miss an alert from the National Council by signing up for our Advocacy Alerts.
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Awareness Month - November | |
Native American Heritage Month | |
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Youth in Action: Reclaiming the Stage
Join for a conversation with Indigenous actors and playwrights who are reimagining Native representation on the stage. This program is part of the Youth in Action: Conversations about Our Future series, which features young Native activists and changemakers from across the Western Hemisphere who are working towards equity and social justice for Indigenous people.
*Register at least 48 hours in advance
Date/Time: Nov. 1, 2022, 1:00-2:00 p.m.
Join Link: Click here to register
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Resources to Help Healing in Your
Tribal Community
Join a live webinar discussion on broadening your circle of support. Ask panel members questions about available federal funds and how they can be used to manage program operations, offer culturally sensitive services and healing programs, and pay for emergency service support such as housing and transportation.
Date/Time: Nov. 2, 2022, 3:00-4:15 p.m.
Join Link: Click here to register
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Native American Heritage Month
2022 Virtual Observance
Join the Military Health System and Defense Health Agency for a virtual special observance of Native American Heritage Month.
Date/Time: Nov. 10, 2022, 1:00-2:00 p.m.
Join Link: Click here to register
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American Indian Heritage Celebration Education Day LIVE!
Watch online! Enjoy dance and music performances of North Carolina American Indians LIVE! Performances will begin about every 45 minutes and will include different dances and songs performed by members of North Carolina's eight state-recognized tribes.
Date/Time: Nov. 18, 2022, 9:30-1:45 p.m.
Join Link: Click here to register
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Human Trafficking in Indian Country (3 Sessions)
Identifying human trafficking in American Indian and Alaska Native communities is challenging. Signs of human trafficking can be subtle and may look different depending on an individual’s age, lived experiences, or other intersecting issue areas. During this knowledge-building session, Christine Stark will offer an overview of human trafficking in Indian Country and lead a discussion on victim identification and tribal-specific considerations when supporting Native survivors of trafficking.
Join Links:
Nov. 15, 2022, 3:00-5:00 p.m. - Click here to register
Nov. 17, 2022, 11:00-1:00 p.m. - Click here to register
Nov. 29, 2022, 1:00-3:00 p.m. - Click here to register
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Gwen Locklear, Storyteller, American Indian Heritage Celebration Education Day
Gwen Locklear is a member of the Lumbee Tribe, educator, and gifted storyteller. Join Gwen as she shares traditional folktales that still resonate today.
Date/Time: Nov. 18, 2022, 10:00 a.m.
Join Link: Click here to register
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Chi Shipman, Cherokee Culture, 2022 American Indian Heritage Celebration Day
Chi Shipman is a member of the Eastern Band of Cherokee Indians, educator, storyteller, and cultural specialist. Join her as she presents on Cherokee culture and legends.
Date/Time: Nov. 18, 2022, 11:00 a.m.
Join Link: Click here to register
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Patrick Suarez, Regalia and Dance, 2022 American Indian Heritage Celebration Day
Patrick Suarez is a member of the Meherrin Tribe and well-known smoke dancer. Join Patrick as he provided an understanding of the meaning and significance of regalia for native people.
Date/Time: Nov. 18, 2022, 12:00 p.m.
Join Link: Click here to register
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Native Cinema Showcase
The National Museum of American Indian's Native Cinema Showcase is an annual celebration of the best in Native film. By embracing oral histories, knowledge, and ancestral lands, Indigenous peoples are creating films to better understand the past and imagine a new way of thinking for the future.
Date: Nov. 18-25, 2022
Join Link: Click here for more information
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National Family Caregivers Awareness
In 1997 President Bill Clinton proclaimed November as National Family Caregivers Month for the first time. National Family Caregivers Month is a time to recognize and honor family caregivers across the country. Celebrating Family Caregivers Month enables all of us to: Raise awareness of family caregiver issues.
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Consumer and Family Advisory Committee (CFAC) | |
State to Local Collaboration
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State to Local Collaboration
The State to Local call has been canceled for the month of November due to the Thanksgiving Holiday!
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NC Medicaid Managed Care Hot Topics Webinar Series
Every 3rd Thursday of the month from
5:30-6:30 p.m.
Next Meeting: Nov. 17, 2022, 5:30 p.m.
Register for 3rd Thursday webinars
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NC Medicaid
Beneficiary Portal
Medicaid serves low-income parents, children, seniors, and people with disabilities. The Beneficiary Portal offers information on applying for Medicaid and more. How do I get a ride to my medical appointment? How do I change my health plan (PHP)?
Go to the Beneficiary Portal
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NC Medicaid Transformation
Here are some additional sites that you may go to find more information on Medicaid Transformation:
https://medicaid.ncdhhs.gov/transformation
https://medicaid.ncdhhs.gov/transformation/more-information
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Updated Guidance
NC Medicaid has published Tailored Care Management Updated Guidance, including updates to the Tailored Care Management Provider Manual, The Use of Care Manager Extenders, Tailored CM 101 Frequently asked Questions, and updated guidance on rates.
For more information on Tailored Care Management, please see the Medicaid bulletin article Tailored Care Management Update: AMH+/CMA Certification Round Two Desk Reviews Completed.
All updates can be found on the Tailored Care Management webpage.
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NC Medicaid Managed Care
Beneficiaries have several resources to help answer questions about their transition to NC Medicaid Managed Care. Those who want a reminder of which health plan they are enrolled in should call the Enrollment Broker at:
1-833-870-5500 (TTY: 833-870-5588)
Questions about benefits and coverage can be answered by calling their health plan at the number listed in the welcome packet or on the What Beneficiaries Need to Know on Day One fact sheet.
For other questions, beneficiaries can call the NC Medicaid Contact Center at 888-245-0179 or visit the “Beneficiaries” section of the Medicaid website.
To learn more click here.
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Tailored Care Management Updates
With NC Medicaid’s transformation to managed care, the North Carolina Department of Health and Human Services (NCDHHS) will continue to offer to Medicaid beneficiaries a comprehensive array of behavioral health, intellectual/developmental disability (I/DD) and traumatic brain injury (TBI) services.
In previous guidance, including the Behavioral Health and Intellectual/Development Disability Tailored Plan Final Policy Guidance and Behavioral Health and Intellectual/Development Disability Tailored Plan Request for Applications.
NCDHHS released detailed information about the Standard Plan and future Behavioral Health (BH) and I/DD Tailored Plan (Tailored Plan) benefit packages. NCDHHS currently covers a subset of BH services under its 1915(b)(3) waiver, which will sunset upon the Tailored Plan launch in April 2023. NCDHHS is seeking authority to cover most of the current 1915(b)(3) services through the 1915(i) authority (Tailored Plan). Information on the 1915(i) services is available in the NC Medicaid Transition of 1915(b)(3) Benefits to 1915(i) Authority white paper.
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Traumatic Brain Injury (TBI) Updates
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- The quarterly NC Brain Injury Advisory Council (BIAC) meeting will be held virtually on Wednesday, December- More information to fallow
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Centers for Medicare and Medicaid Services (CMS) has approved the TBI waiver renewal effective April 1, 2022. More information about the TBI Waiver, including new services, can be found at: Alliance’s TBI Services Page.
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Questions about the TBI Waiver should be sent to: TBIinfo@alliancehealthplan.org. The Brain Injury Association of NC (BIANC) website offers a large variety of information, educational learning tools and maintains a comprehensive online resource guide. The website can be found at www.bianc.net.
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The TBI Program is recruiting for membership on the TBI Grant Steering Committee. This steering committee plays an important role in oversight of grant activity, monitoring project progress, making recommendations, problem solving challenges and other critical functions. Interested individuals should contact Sandy Pendergraft at sandy.pendergraft@bianc.net or Michael Brown at michael.brown@dhhs.nc.gov. All are welcome and encouraged to join!
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The Brain Injury Association of NC (BIANC) website offers a large variety of information, educational learning tools and maintains a comprehensive online resource guide. The website can be found at www.bianc.net
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A diverse and growing library of free online TBI training modules can be found at www.biancteach.net
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A diverse and growing library of free online TBI training modules can be found at: www.biancteach.net | |
Intellectual and Developmental Disabilities (I/DD)
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NCDHHS I/DD Stakeholder Workgroup Meeting | |
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The DHHS I/DD Stakeholder Workgroup is responsible for researching, recommending, and providing support/guidance for future implementation of best practices to meet the needs of individuals with Intellectual/Developmental Disabilities.
This workgroup is composed of community partners and Subject Matter Experts (SMEs) from the Department of Health & Human Services and the Department of Public Instruction.
The workgroup will work collaboratively with a shared vision and plan.
Date/Time: Thursday, Nov. 17, 2022, 3:00-5:00 p.m.
Join Link: Click here to join
Dial-In: 984-204-1487
Access Code: 181 411 054
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NC Certified Peer Supports
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North Carolina Certified Peer Support Specialists |
Peer Support Certification Renewal Reminders
Attention Peer Support Specialists!
Peer Support Certification Renewal reminders are sent 60 days before your certification expires. Please visit the Peer Support Program website for details on how to renew your certification.
Peer Support Job Board
Click here for up-to-date available peer support jobs across the state.
PSS Employment Information
- 4227 Certified Peer Support Specialists as of 10/27/2022
- 1651 Certified Peers are employed as PSS
- 866 PSS are seeking employment
Full & up-to-date statistics can be found by visiting: https://pss.unc.edu/data
Upcoming PSS Trainings
Reporting Complaints or Ethical Violations
Allegations or observation of unethical and/or illegal behavior of a CPSS may be reported at: https://pss.unc.edu/contact-us, or by calling 919-843-3018.
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Veterans, Service Members & Families | |
Veterans, Military Members, & Families
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Extension of Gulf War Presumptive Period
The Department of Veterans Affairs has extended the presumptive period for qualifying chronic disabilities resulting from undiagnosed illnesses in Persian Gulf War Veterans to Dec.1, 2026. To learn more about the VA and Gulf War Veterans, click here.
Veterans, Military Members, & Families Resources
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DHHS Veteran Suicide Awareness
Ways to Support and Assist with Prevention
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Community Engagement & Empowerment | |
Community Engagement & Empowerment Team (CE&E)
The Division of MH/DD/SAS, Community Engagement & Empowerment Team provides education, training, and technical assistance to internal and external organizations and groups to facilitate community inclusion and meaningful engagement of persons with lived MH/DD/SUD experience across NCDHHS policy making, program development, and service delivery systems.
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In-Person Training
Remember to get with your CE&E team member to set up trainings for your community events, committees, and CFAC meetings.
The CE&E Team is available to conduct in-person and virtual trainings at no-cost! Reach out to your CE&E Team members to set up any of our trainings from our Training & Technical Assistance Center (TTAC). Our team will continue to follow all guidelines that are suggested by the State, CDC, or your organization/facility. The CE&E Team is here to help. Contact us to begin planning for your next event!
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Stay in the know, join our mailing list to receive updates from the
Community Engagement and Empowerment Team!
Our Community Engagement and Empowerment Communications will keep you informed on Department updates, upcoming events & trainings. It’s easy and will take you less than two minutes to sign-up for our email list. All you need to do is scan our QR code on your smartphone, or click the following link, and fill out the sign-up form. Don’t wait! Sign-up today.
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Your Feedback is Appreciated
Your feedback on the CE&E Update is much appreciated!
Please feel free to email us at CEandE.Staff@dhhs.nc.gov with any tips.
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