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Benchmarks' Upcoming Webinars


Benchmarks' Child Welfare Webinar with Karen McLeod and Lisa Cauley

Date: Thursday, November 10, 2022

Time: 8:00 am thru 9:00 am

Register


Benchmarks' Friday Membership Webinar with Dave Richard and Karen McLeod

Date: Friday, November 18, 2022

Time: 8:30 am thru 9:30 am

Register


Benchmarks' Collection of Past Updates

Fee Schedule and Covered Codes Webpage

Thursday, Nov. 3, 2022, all fee schedules currently listed on the NC Medicaid website have been moved to a new Fee Schedule and Covered Code Portal available to the public. The new website offers enhanced search options for fee schedules, covered procedure codes and covered revenue code data. These enhancements include:  


Fee Schedules - (NC Medicaid Website Fee Schedules Only)

  • Fee schedules will be made available in a formatted, standardized template 
  • A single link will be available to download all current and archived fee schedule files 
  • A single link will be available to access a new lookup tool that allows users to search for fee schedule data using filters


Covered Procedure Code Combinations and Covered Revenue Code Documents

  • These documents will be moved to a new website accessible to Health Plans and Providers
  • A single link will allow users to download each of the covered procedure code combinations and covered revenue code files
  • A single link will be available to access a new lookup tool to search for covered procedure code combinations data and covered revenue code data using filters


Please review the User Guide for additional information on navigating the new Fee Schedule and Covered Code Portal.


All fee schedule data created prior to Nov. 3, 2022, will remain on the current NC Medicaid Fee Schedule web page. A link to the new website will be available on Nov. 3, 2022. Please refer any questions to the NC Medicaid Contact Center at 888-245-0179.

Delay in Annual Assessments for Personal Care Services Prior Approvals


This bulletin is intended for In-Home Aide providers that render State Plan Personal Care Services (PCS) through the Clinical Coverage Policy, 3-L. 


During a quality assurance check, NC Medicaid discovered a delay in administering annual assessments by Liberty Healthcare Corporation of North Carolina. The delay in conducting these assessments has slowed the generation of prior approvals (PAs) for the continuation of PCS. 


If, while checking the status of an assigned beneficiary, you find a PA has not been submitted, please contact PCS at [email protected], for assistance in ensuring a PA is eligible to be generated. 

DCDL: NOTIFICATION OF NORTH CAROLINA APPROVED RESOURCE PARENT PRESERVICE TRAINING


The North Carolina Division of Social Services (NCDSS) is committed to providing high quality, safe, and stable homes when a child or youth comes into foster care. To assist in this commitment, NCDSS requires all potential resource parents to complete 30 hours of pre-service training. Pre-service training is designed to assist potential resource parents in developing the knowledge and skills necessary to ensure the safety and wellbeing for the children and youth placed in their homes while also being a bridge to permanency.


Attached is the Approved Resource Parent Preservice Curriculum chart which provides information regarding the preservice trainings that can be used to license a resource parent in our state. The curriculums listed meet the training

requirements indicated in 10A NCAC 70E .1117. NCDSS will continue to review curriculums to ensure the most appropriate and impactful pre-service trainings are available to support resource parents in meeting the needs of children and youth in their care.


If you have any questions, please contact your assigned Agency Consultant or the Black Mountain office at (828) 232-3165. 

DCDL: NOTIFICATION OF PRIVATE PROVIDER SURVEY

On October 1, 2018, the Family First Prevention Services Act (FFPSA) was signed into law. One of the provisions of FFPSA limits IV-E funding to the first 14 days of placement in a congregate care facility, unless the child/youth has specified needs that necessitate a congregate care placement. For North Carolina, Supervised Living Program for Youth 18-21 and Pregnant or Parenting residential placements are exempted from the IV-E funding limitation.


To cover the loss of IV-E revenue, the North Carolina legislature approved $6 million in bridge funding SFY 2022 and $12 million for SFY 2023. On June 30, 2023, this legislative bridge funding for placements beyond the initial 14 days of placement expires. In preparation, we are requesting information from our residential providers regarding their readiness for the pending change in IV-E funding, including potential interest in becoming a Qualified Residential Treatment Program (QRTP) which is exempt from the IV-E funding limitation.


A QRTP is a program that has implemented a trauma informed treatment model that is designed to address the needs, including clinical needs as appropriate, of children with serious emotional or behavioral disorders or disturbances. There are certain requirements that must be met to be designated a QRTP.


Please complete the following survey by clicking on this link https://forms.office.com/g/SH4tFQ63ZC by November 11, 2022. The survey should take up to 10 minutes to complete. The information provided will assist our office in providing the appropriate support and technical assistance to our residential providers. If you have any questions regarding the survey, please contact your assigned licensing consultant. Thank you in advance for your cooperation.


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COVID-19 – Preparations for Winter Surge



COVID-19 activity is expected to increase over the coming weeks and months as we head into winter and as more transmissible subvariants continue to emerge. Ensuring that all long-term care residents have access to vaccination and to treatment if needed is critical to prevent illnesses and deaths. NC DHHS urges all long-term care facilities and provider to protect your residents and staff by taking the actions outlined in this memo.


Bivalent COVID-19 Boosters

As you are aware, the Centers for Disease Control and Prevention (CDC) recommends that all adults receive a bivalent COVID-19 booster vaccine. Bivalent boosters protect against the original COVID-19 virus strain as well as more transmissible and immune-evading BA.4 and BA.5 strains of the Omicron variant, restoring protection that has waned since previous vaccination.


As a result, monovalent mRNA COVID-19 vaccines are no longer authorized as booster doses for individuals 5 years of age and older.

Adults over the age of 65 remain our most vulnerable population, and should receive a bivalent booster (when eligible) for protection against the omicron variant of COVID-19.


As a long-term care provider, we are reminding you that the bivalent booster should be readily accessible to patients in your care. If you are not actively providing or partnering with a physician who is providing these vaccines, DHHS has the following options:


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Joint Communication Bulletins



JCB #417: Reminder: Non-Medicaid I/DD Periodic Services will no longer be billable after November 30, 2022.

Read Here


JCB #436: Update to Reporting of DMH/DD/SAS Performance Measures Templates and Reporting Guidance

This bulletin provides a revised reporting template for the DMH/DD/SAS Quarterly Performance Measures through State Fiscal Year (SFY) 2022-2023 for LME/MCO reporting run out.


Please send the quarterly performance measures reports to [email protected] to the following schedule:

Read Here Template Here

Further Clarification of New Edits and Automatic Status Updates for 340B Pharmacies

On Sept. 12, NCTracks announced that effective Oct. 23, 2022, NCTracks will receive the Health Resources and Services Administration (HRSA) Provider File as the source of provider 340B status instead of providers needing to self-attest during enrollment. 

 

This change in NCTracks does not impact providers’ ability to exclude utilization of 340B stock for Medicaid prescriptions. A provider that “carves out” (excludes) Medicaid from their 340B program may continue to dispense non-340B supply to Medicaid members. If a 340B provider submits a non-340B purchased drug for a Medicaid beneficiary, they may need to enter Submission Clarification Code 99 if they receive National Council for Prescription Drug Programs (NCPDP) response "340B Provider Billed Non-340B claim."

 

Outpatient pharmacy 340B claims require the actual acquisition cost be submitted in the Usual and Customary field. If the acquisition cost submitted is greater than the estimated 340B rate for the NDC submitted, the pharmacy claim will receive edit 02214 (U&C EXCEEDS ESTIMATED 340B RATE). If the submitted cost in the U&C field is incorrect, the pharmacy should make the correction and resubmit. If the acquisition cost is correct, the pharmacy can override the edit with DAW = 6. Any questions or concerns with estimated 340B rates can be directed to the Myers & Stauffer Help Desk at 800-591-1183. 


The NC Division of Health Benefits (DHB) has recently published new Medicaid Bulletin articles:  


Providers are encouraged to review this information. All bulletin articles, including those related to COVID-19, are available on DHB's Medicaid Bulletin webpage.

Judge issues Landmark Ruling to increase services and supports for North Carolina's I/DD community 

Today, Superior Court Judge R. Allen Baddour entered an injunctive relief order in Samantha R., et al. v North Carolina and the NC Department of Health and Human Services, a lawsuit filed in 2017 by Disability Rights NC (DRNC). 


The Order says: 


  • The Innovations Waiver waiting list must be eliminated in 10 years. There are currently over 16,000 people on the waiting list. The Order requires that these 16,000+ people, and those who qualify for the waiting list over the next 10 years, must be provided with the services they have been waiting for. 
  • The state must effectively resolve the shortage of Direct Support Professionals (“DSPs”) who provide community-based support. The Technical Assistance Collaborative (“TAC”) has advised NC DHHS – and NC DHHS agrees – that the DSP issue can be remedied through better compensation and professionalizing the workforce. The Order requires the state to be accountable for solving workforce issues and closing the service gap. The parties will review available data and propose specific benchmarks for the Court to adopt. 
  • The state must divert or transition 3,000 people who want to leave or avoid institutional settings over the next 8 years and cease new admissions after 6 years, except for respite or short-term stabilization. The Order sets an annual benchmark the state can meet by employing programs and processes it has used in other contexts, such as in-reach and diversion programs. 
  • The state must provide quarterly reports regarding each measure ordered by the Court, and post data to its website so the disability community can access timely information about the state’s progress. The state will report detailed information to DRNC (Disability Rights North Carolina) and the Court to allow for verification and tracking.


The North Carolina Council on Developmental Disabilities and Meet the Need NC issued a joint statement on the landmark decision to meet the needs of the I/DD community.

 

"This ruling reflects the work of so many disability advocates who have spent years advocating for people with intellectual and developmental disabilities (I/DD) on the waiting list and those who lack supports due to the Direct Support Professional workforce shortage. We will continue to raise awareness and work to ensure that all people with I/DD can live full and meaningful lives in their communities," said Talley Wells, executive director, NCCDD; and Beth Field, program director, Meet the Need NC. 

Settlement Reached in NC Medicaid Terminations Case

A settlement was reached on October 14, 2022, subject to court approval, in Franklin v. Kinsley, formerly known as Hawkins v. Cohen. The federal class action lawsuit was filed in 2017 by Charlotte Center for Legal Advocacy and the National Health Law Program on behalf of Medicaid beneficiaries in North Carolina. In the lawsuit, the Advocacy Center and National Health Law Program alleged that the North Carolina Medicaid agency, along with county Departments of Social Services (DSS), were terminating and reducing Medicaid benefits without considering eligibility under all Medicaid categories.

 

“This agreement provides a national model that we hope other states will follow, especially as they prepare for the end of the Public Health Emergency,” said Jane Perkins, Legal Director of the National Health Law Program. “Once the PHE ends, state Medicaid agencies will be making massive redeterminations of Medicaid eligibility for millions of people who had coverage during the duration of the PHE. Millions of people could improperly lose their insurance coverage if this is not done right. Robust eligibility and redetermination protections, like those just agreed to in North Carolina, will go a long way in ensuring that eligible people do not lose access to care.”


This year we are focusing on engaging youth on their journey to permanency, which should not be an overwhelming or daunting task. During the current workforce crisis, we know that many adoption professionals are experiencing burnout from high caseloads and complex family needs, but it's important to know that it does not always take a time-intensive intervention to make a major difference in a young person's life.


That's exactly what we are working to emphasize with this year's National Adoption Month theme: "Small Steps Open Doors." It means that making small efforts, like telling a young person you believe in them or asking what's important to them, could lead to big changes. These steps can help build trust and ultimately guide a young person toward a brighter future.


The first step we're focusing on is being a source of calm and safety—a guiding light on a young person's path to permanency.

Professionals are the key to improved outcomes for children. When frontline workers are sources of stability, tranquility, and support, young people gain a foundation upon which to build their goals and ambitions.

This National Adoption Month, I invite you to join me in supporting the professionals who are dedicating their lives to supporting children and youth.


Check in on your colleagues and staff to see how they are doing, because chances are they may be feeling overworked and burned out. Acknowledge the challenges they are facing, applaud them for the work they are doing, and encourage them as they continue to make a difference in the lives of children and families.



All month long, we will be sharing resources about supporting and engaging youth in permanency planning. On behalf of the Children's Bureau, I want to thank you for your commitment to this work. Together, we can make a difference. 

HHS Finalizes Physician Payment Rule Strengthening Access to Behavioral Health Services and Whole-Person Care

Rule includes expanded cancer screening coverage in support of President Biden’s Cancer Moonshot and promotes innovation and coordinated care in Medicare


Today, the U.S. Department of Health and Human Services (HHS), through its Centers for Medicare & Medicaid Services (CMS), is expanding access to behavioral health care, cancer screening coverage, and dental care. The Calendar Year 2023 Physician Fee Schedule (PFS) final rule announced today also promotes innovation and coordinated care in the Medicare program through Accountable Care Organizations (ACOs). This rule directly supports President Biden’s Cancer Moonshot Goal to cut the death rate from cancer by at least 50% and also supports the Administration’s commitment of strengthening behavioral health, which the President outlined in his first State of the Union Address and the comprehensive strategy to tackle the nation’s mental health crisis, which HHS leaders have furthered through the National Tour to Strengthen Mental Health.


“The Biden-Harris Administration is committed to expanding access to vital prevention and treatment services,” said HHS Secretary Xavier Becerra. “Providing whole person support and services through Medicare will improve health and wellbeing for millions of Americans and even save lives.” 


“Access to services promoting behavioral health, wellness, and whole-person care is key to helping people achieve the best health possible,” said CMS Administrator Chiquita Brooks-LaSure. “The Physician Fee Schedule final rule ensures that the people we serve will experience coordinated care and that they have access to prevention and treatment services for substance use, mental health services, crisis intervention, and pain care.”


“Together, we are building a stronger Medicare program,” said Deputy Administrator and Director for the Center for Medicare, Dr. Meena Seshamani. “No matter who you are, or what diagnoses you have, these changes will help ensure that Medicare treats the whole person— caring for physical health, behavioral health, and social needs that are integral to health— and ensuring access to the high-quality care all people deserve.”


Coverage for Behavioral Health Services and Opioid Use Disorder Treatment


In line with the 2022 CMS Behavioral Health Strategy, CMS is strengthening access to vital behavioral health services. CMS is making it easier for Medicare beneficiaries to get behavioral health services, by allowing behavioral health clinicians like licensed professional counselors and marriage and family therapists to offer services under general (rather than direct) supervision of the Medicare practitioner. Medicare will pay Opioid Treatment Programs that use telecommunications with patients to initiat treatment with buprenorphine. CMS is also clarifying that Opioid Treatment Programs can bill for opioid use disorder treatment services provided through mobile units, such as vans, in accordance with Substance Abuse and Mental Health Services Administration (SAMHSA) and Drug Enforcement Administration (DEA) guidance. These policies may increase access in rural and other underserved areas.


CMS is also finalizing policies to pay for clinical psychologists and licensed clinical social workers to furnish integrated behavioral health care as part of a primary care team. Finally, Medicare will provide a new monthly payment for comprehensive treatment and management services for patients with chronic pain. These new services offer a whole-person approach to care.


Expanding and Enhancing Accountable Care CMS is finalizing changes to the Medicare Shared Savings Program, the nation’s largest Accountable Care Organization program, covering more than 11 million people with Medicare and including more than 500,000 health care providers. These policies represent some of the most significant reforms since the program was established in 2011, and the first Accountable Care Organizations (ACOs), which are groups of health care providers who come together to give coordinated, high-quality care to people with Medicare, began participating in 2012. Through these policies, which are central to the Medicare Value-Based Care Strategy, CMS will take important steps toward our 2030 goal of having 100% of Traditional Medicare beneficiaries in an accountable care relationship with their healthcare provider by 2030. CMS is finalizing proposals to incorporate advance shared savings payments to certain new ACOs that can be used to support their participation in the Shared Savings Program, including hiring additional staff or addressing social needs of people with Medicare.


CMS is also finalizing a health equity adjustment to an ACO’s quality score, revising the benchmarking methodology, and allowing longer periods of time for ACOs to become accustomed to accountable care before being liable for downside risk, all of which are expected to increase participation in rural and underserved areas.


Reducing Barriers and Expanding Coverage for Colon Cancer Screening

Colon and rectal cancers continue to be a leading cause of death in the United States with even higher new cases and death rates for Black Americans, American Indians, and Alaska Natives. Medicare will now reduce the minimum age for colorectal cancer screening from 50 to 45 years, in alignment with recently revised policy recommendations by the U.S. Preventive Services Task Force. Additionally, Medicare will now cover as a preventive service a follow-on screening colonoscopy after a non-invasive stool-based test returns a positive result, which means that beneficiaries will not have out-of-pocket costs for both tests.


Finalizing Payment for Dental Services that are Integral to Covered Medical Services

CMS is codifying current policies in which Medicare Parts A and B pay for dental services when that service is integral to treating a beneficiary's medical condition. Medicare will also pay for dental examinations and treatments in more circumstances, such as to eliminate infection preceding an organ transplant and certain cardiac procedures beginning in CY 2023 and prior to treatment for head and neck cancers beginning in CY 2024. Finally, CMS is establishing an annual process to review public input on other circumstances when payment for dental services may be allowed.


Payment Rates for CY 2023

The CY 2023 PFS conversion factor is $33.06, a decrease of $1.55 to the CY 2022 PFS conversion factor of $34.61. This conversion factor reflects the statutorily required update of 0% for CY 2023, expiration of the temporary 3% supplemental increase in PFS payments for CY 2022 provided by the Protecting Medicare and American Farmers From Sequester Cuts Act, and the statutorily required budget neutrality adjustment to account for changes in payment rates.


For a fact sheet on the CY 2023 Physician Fee Schedule Final Rule, please visit: https://www.cms.gov/newsroom/fact-sheets/calendar-year-cy-2023-medicare-physician-fee-schedule-final-rule


For a fact sheet on final changes to the CY 2023 Quality Payment Program, please visit: https://qpp-cm-prod-content.s3.amazonaws.com/uploads/2136/2023%20Quality%20Payment%20Program%20Final%20Rule%20Resources.zip


For a fact sheet on final changes to the Medicare Shared Savings Program, please visit: https://www.cms.gov/newsroom/fact-sheets/calendar-year-cy-2023-medicare-physician-fee-schedule-final-rule-medicare-shared-savings-program


For a CMS blog on behavioral health polices, please visit: https://www.cms.gov/blog/strengthening-behavioral-health-care-people-medicare-0?check_logged_in=1



To view the CY 2023 Physician Fee Schedule and Quality Payment Program final rule, please visit: https://www.cms.gov/files/document/cy2023-physician-fee-schedule-final-rule-cms-1770f.pdf

Help us respond to your health workforce needs! Deadline Sunday, November 20, 2022.


The NC Center for Health Workforce is working to take action to address North Carolina’s health workforce needs. An important step in this process is to gather your concerns about recruitment, retention and skill needs of your workforce. The NC Center for Health Workforce will use this information to work with policymakers and educators to develop responses and solutions.


Click here (or paste this URL into your browser) to provide the information we can use to help! https://nc.sentinelnetwork.org/join

 

About the Sentinel Network: 

The Sentinel Network is a tool to understand health employers’ real-time workforce needs – such as challenges related to recruitment, retention, and needed skills – and make that information available to educators and policymakers so they can take action right away. We gather this information twice a year so it will be timely and actionable. For information from previous questionnaires please go to https://nc.sentinelnetwork.org

 

Your participation is important, and your feedback is confidential.

The information you provide to the Sentinel Network will be kept confidential. Your organization’s data will be reported in aggregate form with data from similar organizations. Care will be taken to ensure that no individual organization’s responses can be identified in reports.

 

Help us address your – and the North Carolina healthcare industry’s – health workforce needs. Please participate today!

 

The questionnaire opens on Sunday October 23rd and is scheduled to close on Sunday, November 20th – make sure your voice is heard!

 

Questions[email protected]

 

See summary briefs of prior NC Sentinel results: https://nc.sentinelnetwork.org/findings/overview/

 

The Sentinel Network is an initiative conducted collaboratively by North Carolina Area Health Education Centers (NC AHEC) and the University of North Carolina’s Program for Health Workforce Research and Policy within the Cecil G. Sheps Center for Health Services Research. Funding to initiate the North Carolina Sentinel Network came from NC AHEC.

Triad Business Journal: Nonprofit opens coffee shop in Thomasville, aims to employ those with disabilities

The nonprofit continues a move by local coffee shops and eateries to employ people with disabilities. Baptist Children's Homes of North Carolina has opened a coffee shop on its campus, both to engage the community but also as a source of jobs and training for those it serves.


Thomasville has a new coffee and pastry shop, courtesy of a nonprofit that sees community engagement and job placement as part of its mission.


Baptist Children’s Homes of North Carolina on Monday opened The Mill: Coffee & Community at Mills Home, the nonprofit’s oldest location and statewide headquarters. The shop is in a space at 615 Watson Circle that previously hosted the Robert Idol Child Care Center. Weekend education classes for children at Baptist Children’s Homes have shifted to the Fleshman-Pratt Education Center across campus, which created an opportunity to leverage the vacant space as a coffee shop.


The Mill has both indoor and outdoor seating, as well as a fenced playground for children. 


The coffee shop operates from 6:30 a.m. to 3 p.m. weekdays and from 8:30 a.m. to 2 p.m. on Saturdays, offering pastries and locally made baked goods in addition to coffee.


“We are offering more than a great cup of coffee. The Mill is about providing a place where families, home school groups, Bible study groups, or individuals in the community can come,” said BCH President/CEO Michael C. Blackwell, a past winner of TBJ’s Most Admired CEO award. “The idea is to have people come to The Mill and be on our campus because this is about community.”


It is also about creating job opportunities for those served on the campus. Founded in 1885, Baptist Children’s Homes serves children who often have been removed from their families’ custody for safety reasons. Its services have through the years been expanded, aiding intellectually/developmentally disabled adults, single mothers, the aging population and community families. With operations in 35 communities across the state, plus sites in South Carolina and Guatemala, BCH estimates that it last year impacted more than 156,000 people. 


“One of the things we want to do at The Mill is have some of the children growing up here to have a place to work,” said Keith Henry, BCH’s chief operating officer. “We want it to be a place where some of our intellectually/developmentally disabled adults come to learn job skills.”


As such, it builds on similar efforts seen elsewhere in the Triad to employ individuals with disabilities, such as at Moji Coffee + More in Winston-Salem, at Cam’s Coffee, a coffee distributor also in Winston-Salem, and at the Chez Genese restaurant in Greensboro. As Triad Business Journal has previously reported, individuals with disabilities are underrepresented in the workforce and have been a key group helping some employers with hiring and talent needs


Read Here

Upcoming Events

New: Monday, November 7, 2022

Learn About NC's Shift to Competitive Integrated Employment (CIE)!


Time: 12:00 pm thru 2:00 pm


Register

Tuesday, November 8, 2022 (and November 10, 15, & 17)

Fostering School Success: How Caregivers and Social Workers Can Support the Educational Needs of Children


Time: 12:00 pm thru 2:00 pm


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New: Wednesday, November 9, 2022

NCNC Family Navigation Guide


Time: 12:00 pm thru 2:00 pm


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Thursday, November 10, 2022

Benchmarks' Child Welfare Webinar with Karen McLeod and Lisa Cauley


Time: 8:00 am thru 9:00 am


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Thursday, November 10, 2022

A New Approach to Evaluate Outcomes of Complex Care Randomized Controlled Trials: The Distillation Method


Time: 12:00 pm thru 1:00 pm


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New: Monday, November 14, 2022

Money Follows the Person (MFP) Lunch & Learn


Time: 12:00 pm thru 1:00 pm


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New: Monday, November 14, 2022

Listening Session on Protecting the Safety of Patients and Healthcare Workers


Time: 1:00 pm thru 2:40 pm


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Wednesday, November 16, 2022

Teletown Hall: Year in Review and What's New for 2023


Time: 12:00 pm thru 1:00 pm


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New: Wednesday, November 16, 2022

The Unmet Need: Value of Post Adoption Services, Preserving Permanency


Time: 1:00 pm thru 2:00 pm


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New: Wednesday, November 16, 2022

Interactive Monthly Update


Time: 2:00 pm thru 3:00 pm


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New: Thursday, November 17, 2022

Rural Health Day


Time: 9:00 am thru 1:00 pm


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New: Thursday, November 17, 2022

The Evolution of the Health Care Movement: The Value Imperative


Time: 2:30 pm thru 3:30 pm


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Friday, November 18, 2022

Benchmarks' Friday Membership Webinar with Dave Richard and Karen McLeod


Time: 8:30 am thru 9:30 am


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New: Tuesday, December 6, 2022

Using new definitions and tools to support alcohol recovery


Time: 12:00 pm thru 1:15 pm


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New: Tuesday, December 13, 2022

Population Health & Care Management: The Key to Whole-Person Care & Value-Based Care Delivery Models


Time: 1:00 pm thru 2:00 pm


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Tailored Care Management Educational Offerings

Ongoing Webinar Sessions and Trainings: Some are free, some require a fee, and some are for CMA organizations that have passed the desk review only.

NC AHEC has partnered with the NC Department of Health and Human Services and Division of Health Benefits to equip Tailored Care Management (TCM) candidates with the tools and knowledge to effectively provide care management services to North Carolina’s Tailored Plan beneficiaries through Continuing Professional Development (CPD) opportunities. Find a list of monthly offerings below and join us for one or for all!