We're excited you're coming to The Caverns in Grundy County, Tennessee! In this email, you'll find information to make your trip as special as possible. If you have any additional questions please email info@thecaverns.com. If you have purchased tickets for the amphitheater shows, a camping pass or a VIP package you should have received a separate email on the details of your trip.

Tickets are still available for Sunday 6/4 HERE. Camping passes are still available for Thursday 6/1 and Friday 6/2 HERE.

The Caverns is an independent venue run by music lovers like you. The safety of our patrons is our top priority. To help you stay hydrated, you'll find free water stations on the campground and at the cave and amphitheater shows, in addition to water available for purchase. Our main goal is to ensure you have an absolute blast. We can't wait to see you soon!

LOCATION INFO

• The Caverns is located at 555 Charlie Roberts Road, Pelham, TN 37356
• The venue is 90 minutes from Nashville, TN, 60 minutes from Chattanooga, TN, and less than three hours from Atlanta, GA, Birmingham, AL and Knoxville, TN. Located in Grundy County, Tennessee, The Caverns is a world-renowned destination for underground live music
• The Caverns is in the Central Time Zone.
• Closest airports:
• 1hr 20 min from Nashville, TN - BNA airport
• 1hr from Chattanooga, TN Airport
• 1hr 30min from Huntsville, AL Airport

Please Note, The Caverns is in the Central Time Zone! The venue sits on the edge of the time zone, so your phones or GPS-synced clocks may change back and forth. We recommend hard-setting them to the Central Time Zone. Either way, please keep this important note in mind!

CHECK-IN/ARRIVAL AT THE CAVERNS (NON-CAMPING)

Thursday, June 1st

• 9:00a CT - Onsite Parking lots open* (For Cave Tours and Tailgating)
• 7:00p CT - Doors open for venue access

Friday, June 2nd

• 9:00a CT - Onsite Parking lots open *(For Cave Tours and Tailgating)
• 7:00p CT - Doors open for venue access

*No Venue Access

Arrival - All non-camping ticket holders will park onsite in Customer Parking - please proceed past the camping to onsite Customer Parking see map below. Please do not arrive before the check-in times listed above. There will be no idle parking outside of the venue prior to the gates opening. If you or anyone in your party has an issue walking please let us know so we can try to accommodate. Email info@thecaverns.com and let a parking attendant know upon arrival. 

Tailgating - You’re welcome to bring your own food and beverages and tailgate in the parking lot at your vehicle before entering the venue. No glass. Fires are not permitted in the day parking lots. No outside food or drink is allowed inside the venue. There is no re-entry once you’ve entered the venue. 

Check-In - A valid ticket purchased directly through Tixr.com is required for entry into the venue. All third-party and reseller tickets may not be valid. If your ticket is not valid you will be asked to leave immediately. Please have your scannable tickets saved to your phone photos, phone wallet and/or printed. Please do not rely on local cell service to retrieve your tickets onsite. Have a valid government ID ready each show night. 

Re-entry - Re-entry from the venue to the parking lots is not allowed. If you leave the venue and return to your car you will not be allowed back in. No exceptions.

CONCESSIONS, FOOD, HYDRATION & VENDING IN THE VENUE

Outside food and beverages are NOT allowed in the venue, please leave them at your car/campsite—tailgating welcome. For your safety, no glass is allowed on the property.

Water - There will be free water available in the rear of the venue, stay hydrated and safe. Concessions will also sell spring water in the rear of the venue. The Caverns is in a rural, beautiful area that is not serviced by public water. The water in the bathrooms is not potable please do not drink.

Concessions - The Caverns concessions will be available inside the cave. Concessions include beer, wine, canned cocktails, soft drinks, water and snacks. There is no food available inside the venue, other than candy & snacks, for the underground shows. Please eat prior to the shows. 

Bathrooms - There are full bathroom facilities inside the cave. A bathroom is also available in the parking lot behind the gift shop building prior/after the show.

TYPICAL CLIMATE & ENVIRONMENT

Outdoor Temperature:

83-85 F (28-29 C)

Sunrise: 5:38a CT

Sunset: 7:45p CT 

The Caverns underground music venue temperature remains 59 degrees year-round with 91% humidity. The cave feels cool when it's hot outside and warm on cold weather days.

The Caverns are in an outdoor setting. Please be prepared by wearing proper footwear. The ground is uneven in many places and athletic/outdoor shoes are recommended. Please be aware of your surroundings at all times. Please stay on footpaths at all times and look out for each other. There are snakes, ticks and other potential natural concerns, please be aware of your surroundings and watch out for each other at all times. Let event staff know if you have encountered anything out of the ordinary.

SECURITY SCREENING

Please be aware and prepared that everyone will be subject to search prior to entering the venue and at any time at the discretion of the event organizers and security. All items listed in the Prohibited Items here as well as all/any illegal items are not permitted in the campgrounds, performance area, parking areas or the venue. No glass is permitted onsite. No weapons of any kind are permitted, including pocket knives. All cars are subject to search upon arrival at check-in. No bags are allowed into the venue, please only bring in things that will fit in your pocket.

FIRST AID & POLICE

In case of an emergency please call 911 whenever outside of the cave. First aid is available in the cave at the door of the Big Mouth Cave. Please seek out event staff if anything occurs and ask for assistance immediately. Please reference the site map for locations of first aid. Please see/notify site staff or police if you see anything out of the ordinary, or unusual or if anyone makes you uncomfortable. Also, look out for each other and inform staff if someone does not appear to be able to safely navigate the site so we can assist them and avoid any injuries.

DanceSafe and Calling All Crows will be onsite for your safety and protection.

WIFI & CELL SERVICE

Wifi is typically available inside the Big Mouth Cave ‘thecaverns’ using the password ‘thecaverns’. There is no wifi available in the campground areas or in the Big Room Cave. Cell service is not available inside either of the caves. Please plan ahead and use wifi chat apps like WhatsApp or Messenger to communicate with your friends when on Wifi. Wifi is not available in the campground and cell service can be spotty depending on the weather/provider.

RIDESHARES & SHUTTLES

The Caverns is in a very beautiful but rural area and access to rideshare companies is not possible at this time. Check out Bigfoot Shuttle Service who can be reached at 931-488-8652. The Caverns is not officially associated with the vendor listed above. You are using vendors at your own risk. Please pre-plan and coordinate rides prior to the show date. 

GENERAL RULES & GUIDELINES

For your safety and for the safety of those around you all patrons will be screened prior to entering the venue. Please leave all bags, and weapons at home - be prepared to empty all pockets prior to entering the venue each day. See a full list of prohibited items here.

STILL HAVE QUESTIONS?

Please check out The Caverns FAQs where you'll find answers to FAQs about Underground Concerts in Big Mouth Cave, FAQs about camping, and FAQs about Cave Tours.

Or drop us a line at info@thecaverns.com.

*all times, dates, artists and policies are subject to change at any time.

The Caverns is sponsored by Cherokee Distributing Company, and Lipman Brothers with proud support by Grundy County, Tennessee.