LOS ANGELES — April 18, 2024—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced a series of new hires to meet the demands of its rapidly growing Channel Partner Program in the CCaaS market. Jessica Cervera joins Broadvoice as National CX Specialist, while Kimberly Rusch and Madelyn Webster were named Regional Channel Managers.
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“As part of our channel-first strategy, Broadvoice continues to invest in the best talent to support our growing network of channel partners,” said Jason Shawgo, Vice President of Channel Sales for Broadvoice. “With their deep industry knowledge of the rapidly evolving and ever-changing space, Jessica, Kimberly and Madelyn will be instrumental in building and nurturing these pivotal relationships and mapping out the best solutions to meet their customers’ needs.”
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