JANUARY 4, 2023

Schedule meetings with your new clients: There's a saying that "People don't buy a product; they buy a relationship." To new members, you are the face of Molina. See them face to face to learn if they have questions, need resources, or know someone they want to refer to you.

Check the status of your submitted HRAs: Your broker portal can provide you with the status of HRA forms you've already submitted, as well as show you the total bonuses you've earned. If you didn't complete HRAs on all new members, get those scheduled and turned in.

Keep enrolling: SEPs may apply! This CMS list offers many possible reasons a member could join a Medicare plan outside of AEP. The Initial EP and Open EP also provide opportunities to enroll qualifying new members. Learn more at our upcoming Enrollment Periods training!

Meet with key providers: Making calls and visits to providers can help ensure that providers understand what Molina Medicare can do for their patients. Has the provider sent out a plan affiliation letter?

Inventory your marketing collateral: Do you need to replenish your supplies? Check with the BSU or your Molina broker manager to order what you need. A full list of available materials is on the Molina Agent Center.

In Case You Missed It

Please visit the Molina Agent Center to learn about:

• Molina lines of business
• Partnership opportunities as brokers and agents
• Enrollment, Marketing and HRA Toolkits
• Molina agent resources and contacts
• Upcoming training and events 

The Broker Services Unit is available to answer your questions:

• Phone: (866) 440-9788
• Fax:      (866) 891-2422

On the Molina Broker Portal you'll find:

• Enrollment and disenrollment information
• Demographics
• Job aids
• Contracting and commissions information
• Book of business reports

• This document is not intended for marketing purposes or public distribution and is considered “Confidential Information,” as defined in your Agreement with Molina Healthcare, Inc. (“MHI”).
•  Any dissemination or distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc. 
• Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products.