NOVEMBER 30, 2022

Final Steps for Success

Review your submitted applications: Check every name on your list to confirm all applications are processing as expected. Follow up with your Molina contacts if you have any questions or concerns.

Go over your leads: Have you pursued all of them? Where can you find more? Have you followed up with every prospect who requested an application? Are there community holiday events you might attend? Could you do some last-minute marketing? We're ready to help; give us a call.

Get your HRAs submitted: Your broker portal can provide you with the status of HRA forms you've already submitted, as well as show you the total bonuses you've earned. If you didn't complete HRAs on all new members, try to get those scheduled and turned in before their plans take effect.

Finish strong: You've run the good race: your enrollments are solid and your commissions will reflect your hard work. With 7 more days in this AEP season, it's time to power forward and exceed your goals. You've got this!

BSU Extended Hours

The Molina Medicare Broker Services Unit will offer

special hours for the remainder of AEP. Hours are:

Important Reminders about the HRA

Molina Multi-State Program: When using iCario, be sure to select this tab.

HRAs via email: If you are submitting HRAs via email, please email only one (1) HRA per email. Attaching multiple HRAs in a single email is too difficult to track. Thanks for your cooperation.

Using the paper HRA: If using paper, you need to put the MBI on the Member ID field. Please also put your Molina writing number on that line, not your NPN.

California D-SNP: Members in the CA DSNP with an effective date of 2023 cannot use the HRA that is currently available on the iCario system. If a member is joining an MAPD plan, it is acceptable to complete the 19Q.  

In Case You Missed It

Please visit the Molina Agent Center to learn about:

• Molina lines of business
• Partnership opportunities as brokers and agents
• Enrollment, Marketing and HRA Toolkits
• Molina agent resources and contacts
• Upcoming training and events 

The Broker Services Unit is available to answer your questions:

• Phone: (866) 440-9788
• Fax:      (866) 891-2422

On the Molina Broker Portal you'll find:

• Enrollment and disenrollment information
• Demographics
• Job aids
• Contracting and commissions information
• Book of business reports

• This document is not intended for marketing purposes or public distribution and is considered “Confidential Information,” as defined in your Agreement with Molina Healthcare, Inc. (“MHI”).
•  Any dissemination or distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc. 
• Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products.