Registration is open for the 2023 NSBW Virtual Summit!

This free, two-day virtual event features access to federal resources, educational workshops and networking to help our nation's entrepreneurs start and grow their businesses in the face of any challenge.

The Virtual Summit will take place May 2 - May 3, 2023, and you can learn more about this event here: SCORE.org/national-small-business-week.

We encourage you to help spread the word about this event to your clients using this marketing toolkit.

We are also recruiting mentors who would like to answer business questions during the conference using LiveChat.

• Mentors work in shifts on the days/times they are available.

• A LiveChat training will be held for participating mentors before the event.

This month, new features are being added to the website based on volunteer feedback. Learn more about these changes in these Website Release Notes.

To learn about new website features, please attend the upcoming Website Webinar on May 10.

Asian American and Pacific Islander Heritage Month celebrates the culture, traditions and history of Asian Americans and Pacific Islanders in the United States.

Visit the AAPI Entrepreneurs Hub for resources, success stories and mentor spotlights tailored to AAPI business owners.

Consider sharing these resources with your clients through email, social media or your chapter website. Learn more in the Field Marketing Editorial Calendar.

On April 3, the Engage team achieved a successful integration between the website's LiveChat functionality and Salesforce. With this integration, the volunteers who serve as LiveChat agents can effortlessly transfer client data to Engage at the end of each mentoring session. Engage will then convert the data into client records, mentor requests and session notes, providing more information on how clients interact with SCORE.

Please note that not all chats will be added as a mentoring session, only those where business advice was provided.

We'd like to give a special thanks to the LiveChat team: Bob Janesak, Mark Krosse, Linda Diou, Cheri Bales, Domenic Chiarella, Edward Coleman, Frances Fisher, John Fisher, Julie Brander, Karen Sandoval, and Spencer Bader, for their dedication and contribution towards the success of LiveChat!

Join us at the Marketing Webinar on Wednesday, May 10, at 2:00 PM ET where we’ll discuss how to use success stories to build credibility and trust with small business owners. We’ll also share best practices for displaying them on your website and using them in your local marketing to get clients to request SCORE mentoring.

The next Website Webinar will be on Wednesday, May 10, at 3:30 PM ET. In this webinar, you’ll learn how to publish local content on your website. We’ll focus on the resource content type and when to use the different formats that are available. We’ll also provide a brief update on new features.

To stay up-to-date on website information, sign up to receive Webmaster Communications.

Marketing questions: marketing@score.org

Social media questions: socialmedia@score.org

Media mentions: media@score.org

Engage questions: engage@score.org

Other questions: help@score.org