April 13, 2023

Watch for RxCompass Email

Requiring Password Change

As a routine security measure, RxCompass will update its user authentication system starting the morning of April 24. That morning, an updated RxCompass login page will display and you will receive an email from EnlivenHealth that includes a temporary password with instructions to log into RxCompass to create a new permanent password.

The temporary password is valid for only seven days after it is sent, so please log into RxCompass promptly when you receive it and create your permanent password. After that 7 days you will be unable to log into the platform at all and will have to call RxCompass Support to reactivate your account.

Please be alert for the RxCompass email on April 24 so you can update your password and avoid any possible disruption in your access to RxCompass. If you do not receive the email, or if you have questions or need assistance with a password reset, please contact RxCompass support by emailing websupport@mydatamart.net or calling 877-602-4179.

Grow Your RxCompass Skills

With Focused Training at APEX

RxCompass Users Workshop

Thursday, June 15 | 1:30 - 3 p.m.

JW Marriott Hill Country Resort & Spa in San Antonio

Click here to register.

See APEX Schedule

This year's RxCompass Users Workshop at our annual conference in June will be split into two separate tracks to give both novice and experienced users of the platform a better opportunity to expand their skills in a smaller, more intimate learning environment.

The two sessions will be conducted classroom-style in separate smaller rooms to facilitate interaction. Attendees are welcome to attend parts of both sessions if they wish. You are strongly encouraged to bring your tablet or laptop so you can get hands-on experience by logging into your own RxCompass account.

Track 1 - Beginning Users

Led by Carter Tatum of EnlivenHealth

Will also feature an APRx member user to be named later

Topics Covered:

• Daily Performance report: The value of taking action with daily opportunity
• Profit Estimator importance and use (insight into post-PRxO Generic rebate profitability)
• Refills on Time /Guided Growth: Supplementing poor reimbursement with profitable refills, targeting Star Ratings refill opportunities, growing adherence program enrollment

Track 2 - Advanced Users

Led by Jeff Jacobs, CPhT, of American Pharmacies

Will also feature APRx member user Austin Brown

Topics Covered:

• How are plans, drugs, patients and households affecting your pharmacy business?
• Inquiry & research workflow

“From my perspective as a Pharmacist and PIC, the Guided Growth KPIs have both aligned with the metrics we were ALREADY tracking, as well as point us in the direction of metrics we were NOT YET tracking. As an example, I wasn’t tracking “Fills Per Patient” before Guided Growth — I should have been, but it wasn’t even on my radar. It’s now one of my favorite metrics because we’re increasing patient adherence, improving the patient and provider experience, and maximizing profit per patient all with that one metric. 

They’re already on the phone or in the building—let’s get the most out of our time together! With the PBM squeeze and costs skyrocketing, we need to look for any opportunities to maximize BOTH patient care AND profitability — Guided Growth, in conjunction with RxCompass, has been one of our strongest tools to do just that!"

Robbie Monahan, PharmD, PIC

Southland Pharmacy – Manchester, TN

"From a technician standpoint, I have always been eager to do MORE with my time at the pharmacy. I love caring for patients, but I also have a business background and always wanted to connect the two. RxCompass really gives me the possibility to do just that. By using the missing refills report weekly, I can see the impact I have on both patient value and the growth of the business.

Having access to other reports from RX Compass allow me to go the extra mile and really look into what patients are positivity affecting our business. By using this platform, and tracking the impact I have, I have a new sense of confidence in my work, so thank you :)”

Katie Squiccimara, RPhT

Operations Coordinator – Southland Pharmacy

“At a time when profitability is at an all-time low and our staff is already stretched, Guided Growth has been the one bright spot that allows our pharmacy to overcome these two obstacles. With our weekly emailed report, we strategically target patients and prescriptions that are high profit for our calls. With this focused approach, we then allocate one hour of staff time weekly to dedicate to patient outreach. In addition to gaining highly profitable fills, we also encourage and promote our concierge refill service (med sync) to push these patients to better compliance while improving our bottom line. Gaining better than $46,000 in profit last year while dedicating only one hour of staff time weekly to this project demonstrates how Guided Growth is a must in today’s challenging market.”

Steve Hoffart, PharmD, Owner & PIC

Magnolia Pharmacy – Magnolia, TX

Refills on Time Initiative

RxCompass users' performance is driving targeted patient outreach that is generating significant increases in refill activity and revenue.

Current Aggregate Performance

• 76,000 Captured Fills
• 38,000 Successful Patient Interactions
• $5.3 Million in Total Revenue Captured
• $950,000 IN GROSS PROFIT REALIZED