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Effective October 1, 2022, Mercy Care RBHA will officially transition into the new AHCCCS Complete Care-Regional Behavioral Health Agreement (ACC-RBHA) for the Central GSA.
Providers contracted for the RBHA line of business should continue to submit claims using the Mercy Care ACC-RBHA payor ID which is 33628.
Claims for all other Mercy Care Lines of Business should continue to be submitted to the Mercy Care payor ID 86052.
Claims submitted with an incorrect payor ID will continue to be voided and mailed back to the provider.
Additionally, while we recommend and encourage electronic claims submission, for providers who are submitting paper claims please note the mailing addresses are also different:
Mercy Care ACC-RBHA
PO Box 982976
El Paso, TX 79998-2976
All Other Mercy Care Lines of Business
PO Box 982975
El Paso, TX 79998-2975
Please don't hesitate to contact your Mercy Care Network Management Representative with any questions or comments. You can find this Notice and all other provider notices on our Mercy Care website.
Thanks for all you do!
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