The Office of the People’s Counsel for the District of Columbia has received reports of utility scammers contacting consumers via telephone and text messages warning that their “Pepco” service will be disconnected within the hour if electronic payment is not made right away.
OPC has alerted Pepco of this problem. As you may see on the screenshot, the scammers are using the actual Pepco telephone number to make themselves appear legitimate.
Don’t be fooled:
Consumers should know that Pepco will never call you to take a payment over the telephone. Pepco will never ask that you go to a CVS, Walgreens or other store to get a cash payment card to pay your bill. Pepco will not call you and ask for personal information such as your account number, social security number or address.
Pepco will send notices to you by mail if your bill is delinquent.
If you or someone you know has been contacted and have concerns about your account, call Pepco directly at the numbers found on your bill or contact DC-OPC @202.727.3071
