Good morning!

I hope this message finds you well. I'm thrilled to share some exciting developments that underscore our commitment to continually elevate the YOSS experience.

Significant Enhancements to Our Backend Infrastructure

Over the past several months, our DevOps team has been diligently working on substantial enhancements to our backend infrastructure. This is part of our ongoing effort to reinvest in and improve the YOSS platform, ensuring it remains cutting-edge and reliable.

What Does This Mean for You?

While the day-to-day functionality you know and rely on will remain unchanged, we're upgrading our technology for storing critical files, such as PDFs and Excel documents. Additionally, we're proactively expanding our infrastructure to accommodate increasing demand. These updates are key to maintaining the seamless, high-quality experience you expect from YOSS.

Scheduled Downtime: Stay Updated in Real-Time

To ensure you're fully informed, we will communicate the start and end of each downtime period via our status page. This will allow you to stay updated in real-time.

• First Phase: Starting on December 22nd, with a completion goal of the same day, but extending no later than December 25th.
• Second Phase: Scheduled for December 29th, anticipated to conclude within the day, but may extend until January 1st.

If you aren't already, I encourage you to subscribe to our status page for these updates. It’s a simple way to stay informed: Subscribe Here.

We're committed to making this process as transparent and seamless as possible. As always, we're here to support you every step of the way.

Your Experience is Our Priority

Your satisfaction and success with YOSS are paramount to us. These enhancements are a testament to our commitment to providing an exceptional and forward-thinking platform. We appreciate your understanding and are here to assist with any questions or concerns you may have.

Thank you for your continued trust in YOSS. We're excited for you to experience the benefits of these upgrades and look forward to supporting your needs now and in the future.

Warm regards,

Gavin Merwin

Chief Technology Officer

YOSS Platform