Volume 4, Issue , Fall 2022

Recruitment Efforts

Kirsten Thompson

Michigan Office of Child Support

In our September CSTP Networking Call the group discussed recruiting applicants for trainer positions. I shared a technique that we’ve been using in Michigan for a little over a year now: an informational conference call about the position. This idea began as an effort to be more equitable in our hiring process.


Description


When I post an open child support trainer position, I include the call-in information (date/time/phone line) for an anonymous conference call. Here is an example of what it looks like in the job posting:

In the call I use a script to describe the duties of the position, our culture at the Michigan Office of Child Support, travel expectations, and a little about the hiring process. After my scripted portion, I take questions. The call lasts about 15 minutes.

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Quarterly Call Recap

Incorporating Video Content and Captioning Into Trainings

Our third quarterly CSTP call of 2022 took place on August 18th at 1pm CST. Jenny Parker, Instructional Designer with Iowa State University and CSTP Coordinator presented: Incorporating Video Content and Captioning Into Trainings.


During the presentation, we explored why we should consider including video content into our online trainings. Jenny also shared her personal process for creating videos. These steps included: organizing and scheduling (pre-production), techniques to create high quality recordings (production), and programs and ways to edit your footage (post-production). We also discussed how you can create captions for your videos, which is a vital step in making your video content accessible to all. 


You can find links to access our past Conference Calls, volunteer to present at a call, or register to attend our next call (December 1st at 1 pm CST) below.

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Our latest CSTP Networking Call was on September22nd. In our discussion, we looked at different approaches to recruiting, as well as onboarding curriculum for new staff. In our next meeting we will be continuing the conversation by looking at how to retain those new hires.


These meetings serve as an opportunity for us all to get to know one another better, share successes, and ask advice from other members on how to improve Child Support trainings. These calls are meant to be open for anyone to share, so there will not be a formal presentation, however, at the end of each call we will pick one topic that we plan to touch on, so if someone would like to prepare something to share, they can.


Our next call will be December 15th, at 1 pm CST. We hope to see you there! 

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NCSEA Leadership Symposium 2023,

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Training Magazine’s TechLearn Conference 2023

September 19 - 21, 2023

New Orleans, LA



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