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The Best Agent Experience |
Welcome to automation, intelligence, and global calling |
It’s easy to tout a solution when it can offer so much. Take a look at the Vonage Contact Center features for Service Cloud Voice: |
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Support for 80+ countries in North America, EMEA, and APAC |
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Omnichannel visibility across chat, email, messaging, SMS, and social |
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Omnichannel Supervisor and Tableau CRM Service Cloud Voice Analytic |
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Speech and desktop analytics embedded in Salesforce for actionable insight |
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High-quality, fast transcriptions for next-best action, call wrap-up
recommendations, and article recommendations |
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Virtual Assistant for voice activated self-service |
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Real-time “warm” transfers and consultations between agents |
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Telephony and browser agnostic, with available WebRTC app |
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24x7 professional global support |
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