To many, it may seem like the Access Hub is JUST a call center

“Sometimes just being treated with dignity and respect is enough to give our callers the hope and faith to know that we will try our best to connect them to an available resource and get them on their way to their goal of having a stable and safe place to live.” -Rafaela Marrero, Access Hub Specialist

Often, we are the first live person our clients are getting to speak with about their situation.

The need in Raleigh and Wake County is greater than ever. No single entity can end homelessness, but together we can make a difference in our community.

As we round out National Hunger & Homeless Awareness Week, we wanted you to hear from our staff! It’s because of our staff that we are able to invest in our community and work together to solve the problem of homelessness.