OCTOBER 2022
Financial Assistance Available for Water Bills
Pasadena Water and Power (PWP) income-qualified customers can apply to receive financial assistance for delinquent residential water bills. The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that offers income-qualified households a one-time payment to help pay outstanding bills for residential water or wastewater costs. LIHWAP is a one-time program that is available for approximately one year and will permanently close in August 2023. 

PWP encourages customers who are interested in applying to contact the Maravilla Foundation using the link below, or by phone at (323) 869-4500. Please note, PWP cannot accept any applications for this program; all applicants must go through the local service provider, Maravilla Foundation.
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THE POWER INTEGRATED RESOURCE PLAN
For over 20 years, PWP has developed Power Integrated Resource Plans (IRPs) that address the fundamental goals of maintaining a reliable power supply portfolio to meet customer needs, and meet or exceed sustainability goals and mandates, while minimizing electric rate impacts and volatility.

An IRP is an electricity system planning document that ensures publicly owned utilities lay out their resource needs, policy goals, physical and operational constraints, and proposed resource choices. The IRP serves as a roadmap for PWP to deliver reliable, environmentally responsible electricity service at competitive rates over a 25-year planning period.

PWP wants your feedback on Pasadena's energy future! Help shape the 2023 IRP by completing our online survey before October 31, 2022.
ARROYO PARKWAY PROJECT UPDATE
PWP is replacing the existing eight-inch water main located along Arroyo Parkway. The existing water main is over 90 years old, and the replacement and improvement of infrastructure will increase the reliability and quality of water service.

During the first phase of the project, 2,864 feet of 12-inch ductile iron pipe was installed along Arroyo Parkway from Glenarm Street to California Boulevard. Next steps include repaving the water trench and restoring damaged striping. Phase two of the project will begin January 2023 and is scheduled to be completed in June 2023. 
PUBLIC POWER WEEK 2022
The first week of October is nationally recognized as Public Power Week. Coordinated by the American Public Power Association, Public Power Week is a time for utilities and other organizations to share the importance of publicly-owned utility services and the way we serve our communities. As a not-for-profit public service, PWP operates for the benefit of Pasadena's residents, businesses and visitors.
 
PWP celebrated the week by highlighting the importance of community, one of the many benefits of being a publicly-owned utility. Visit our Public Power Week 2022 webpage for more information and resources. 
REMEMBER TO VOTE: PASADENA GENERAL ELECTION 
MEASURE L: PUBLIC LIBRARY SERVICES CONTINUATION MEASURE
On November 8, 2022, Pasadena residents will have a choice. Voters will decide whether to continue a dedicated, special revenue source for Pasadena Public Library programs and services. If approved, it will continue to generate approximately $2.8 million annually for the next 15 years. This is not a new tax.

The elimination of these funds would result in the loss of approximately 20% of the library budget, which may lead to the closure of neighborhood library branches, a reduction of books and collections, a reduction in library hours, the loss of qualified librarians, and cuts in other significant programs and services.
Customer Service: 626.744.4005
Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m., except holidays
For assistance with general information and non-account inquiries, email WPD_Answerline@cityofpasadena.net.
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