Updated for the week of August 19, 2022 |
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MESSAGE FROM THE DIRECTOR |
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We are back from our little newsletter break and look forward to sharing updates with you again.
Also happy to report no outbreak at JMPC, but are certainly seeing reports of many homes, hospital floors, day cares etc that are finding themselves in an outbreak over these past few weeks. Our practices remain in place with diligent attention to COVID screening procedures including the surveillance questions and the routine swabbing. We appreciate your ongoing support with these important infection control practices designed to keep residents who are vulnerable safe. The process certainly does get tedious for sure, but it truly is our best defense to limiting opportunities of COVID entering the Home.
Social Media:
You may have noticed our recent social media post featuring 11 PSW’s and 4 areas of the Home. This video has been viewed over 7000 times and had 83 shares which is a significant improvement from our typical job posting ads. As I’m sure you know, the entire healthcare system is seeking employees, the same as we are, all at the same time. We are trying to get the attention of new/recent graduates of various healthcare programs (PSW’s for example) to consider JMPC as a great place to get their career started. Did everyone like the video…. Maybe not…. Did it reach our target audience…. Absolutely! Did it get attention…. It definitely did! We even had a marked improvement in resumes being submitted! I appreciate any creative ideas that you may have to attract and recruit to JMPC, look forward to hearing from you!
Call Bell System:
I am happy to share with you that our Call Bell System replacement is finally complete! This was a huge job and at times had to be handled very delicately as we transitioned from our old system to the new one. Some of the added features of the new system include an emergency call point in all washrooms, hall display screens to signal where the call is coming from and 24/7 emergency remote support.
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Educational Opportunity:
Our first one day free training session scheduled for September 22nd for families and friends on Gentle Persuasive Approach (GPA) filled up very quickly which was fantastic to see! As a result, we are very happy to offer another one day session on October 6 2022. Please sign up at the front desk to secure your spot.
Family Council:
Family Council has put together a short survey that has been included in the newsletter below asking for input in an effort to grow the Family Council membership and support to the family and friends of JMPC. Read more about this survey later in this newsletter… survey closes on September 2nd. They are looking forward to hearing from you.
Suggestions Always Welcome:
If you have a suggestion on a topic that you would like included in this newsletter please reply to this email. It could be education on a specific topic, tips to help your visit, disease related information etc. I would love to hear from you!
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Chat soon,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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Surveillance of Communicable Diseases or Diseases of Public Health Significance
As per the Fixing Long-Term Care Act, 2021, surveillance of all residents for symptoms indicating infection must be completed each shift. If a resident presents with symptoms indicating the possibility of infection, immediate action must be taken by the staff to reduce the possibility of transmission, by initiating isolation of a resident.
Daily surveillance information will be reviewed by the IPAC lead ongoing to determine trends, with the goal of decreasing the possibility of an outbreak situation.
Additional requirements for ongoing surveillance of residents:
a) All staff are educated to manage, report to the IPAC lead and take appropriate action when surveillance of a residents symptoms may indicate possible infection. The specific symptoms staff are monitoring for include fever, new coughs, nausea, vomiting and diarrhea.
b) The IPAC lead tracks trends of possible infectious symptoms to determine if further action is requirement to prevent transmission.
c) The interdisciplinary team is update quarterly on surveillance findings and discuss the possibilities for improvement or decreasing the risk of transmission.
Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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IPAC Education for Designated Essential Caregivers |
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IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
Any pre-existing Essential caregivers who did not complete this education have been removed from this list until their education is completed.
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy.
Please reach out to the screener when you come and they will be happy to help you out. Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well. This is a Ministry requirement.
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Designated Essential Caregivers
Rapid Antigen Testing
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Rapid Antigen test every day that you enter the building AND must wait the 15 min in the testing area prior to going to see your person.
Available times for this testing are as follows:
Seven Days a Week
9:15am – 12pm
1:00 – 4:30pm
5:45-7:00pm
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Dental Assessments
Roving Dental Hygiene has offered to provide all new admissions (within 4 weeks) a complimentary dental assessment at the Home. Should the resident / POA wish to consent to this assessment, the Home will notify Roving Dentistry. There is no obligation for the assessment and there is no obligation for future services.
This is a great opportunity to connect with an oral health care provider who will support residents within the Home.
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
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Gentle Persuasive Approach Manuals |
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We have placed 4 manuals in our Library located on the 2nd floor should you wish to take a look through these at any time for tips and ideas or to help understand dementia and responsive behaviours.
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Essential Care Giver and Family Training Opportunity |
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Gentle Persuasive Approach (GPA)
This is a free training opportunity at JMPC with our very own
GPA certified coach, Michelle Hickey-Clark
This training will run all day from 9:00 am – 4:00 pm in our Education Center.
We will start the day with an overview of the principles of person-centred care and explore the meaning behind dementia’s responsive self-protective behaviours, including teaching a deeper understanding of the disease’s impact on the brain.
Discussion centres around the ‘A’s’ of dementia (amnesia, aphasia, agnosia, apraxia, altered perceptions, apathy, anosognosia, and attention deficit), their relationship to behaviour, care implications and support strategies.
Building on your learning, participants are taught how to apply emotional, environmental and interpersonal communication strategies to prevent, recognize, defuse and respond effectively and safely to responsive behaviours.
Participants are given an overview of respectful physical intervention principles that can help them de-escalate responsive behaviour in a clinical setting.
Please Note: September 22 session is now full
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Menu
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Here is the week’s menu for August 19 - 25
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Program
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Here is the week’s program schedule from August 18 - 24 for across the Home.
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The link to the program calendar and menu is updated each week for you. |
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Information Sharing
ABC of Brain Function
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We all think and feel and our behaviours are related to what we are thinking and feeling at any given time.
A person with dementia has damage or changes in their brain and this damage changes how they think and feel and therefore their behaviour.
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When a memory is triggered, it evokes the emotion associated with that memory.
The behavioural response depends on how the brain processes the information.
Here is an interesting 1 minute video that further illustrates this concept:
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Living and Interacting with a person with Dementia |
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Some people living with dementia can have challenging behaviours which can be difficult on their family, caregivers or those visiting in the Home. These behaviours can include wandering, restlessness, agitation, aggression and are the result of changes in the brain. A behaviour such as wandering can put the person with dementia at risk of getting lost. As well, people with dementia often don’t recognize their own rooms or belongings and will enter rooms that do not belong to them. This can be bothersome to others living in the same facility or home, especially when the person with dementia becomes frustrated with being redirected away from that particular space. These behaviours can be more pronounced as the day progresses and can also be based on the quantity of stimulation (positive and negative) that they have encountered throughout the day.
Residents with dementia/cognitive decline live throughout the Home however, our secure unit located in Orchard Trail offers a specialized safe space for residents who need an adapted approach to their care.
The staff working on Orchard have and continue to receive training on how to interact with residents with dementia as well as how to respond to different responsive behaviours. The activities provided on Orchard Trail are specifically geared to residents with moderate to severe dementia. Orchard is a unique RHA, providing our residents with dementia a community of fellowship, shared experiences, belonging and safety.
While we understand, recognize and support the importance of safety for all residents, we also recognize the benefit of providing a change in environment for those living in Orchard Trail. At times Orchard Trail can become quite busy, loud and congested, causing some residents to feel overwhelmed. A short time away from the familiarity of Orchard can help relieve feelings of being overwhelmed, leaving the resident feeling calm and relaxed.
We can provide this opportunity for a change in environment by periodically opening the doors of Orchard Trail. The doors to Orchard are open for a couple of hours each morning and afternoon. We have been actively doing this since February 2022 and what we continue to see is really quite amazing. Residents are exploring areas such as the Library, 2nd floor Lounge, the outdoor balcony and are visiting other RHA’s. They are finding new spots to stop and rest and new people to chat with. It really is incredible to watch and reminds us that those living with dementia remain capable of connecting with others, are full of purpose and continue to contribute to their community. Residents on Orchard Trail are also welcoming residents who visit from other Home areas which is also fantastic to see.
Go ahead and explore new areas around the home, you too may find a new favourite spot to sit and visit!
Below are a few tips on how to interact with any person with dementia you may meet in the Home:
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People living with dementia remain capable of connecting with others, are full of purpose and continue to contribute to their community. You are a guest in their Home and they will look forward to meeting you. |
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Code to Access Outdoor Spaces |
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In order to access the door codes throughout the building for areas such as the patios, balconies, and garden areas you need to identify whether the keypad box is white or black.
White Keypads - The code is 4321#.
Black Keypads - The code is 1234*
NOTE: Spring Meadow Area Garden – 2011#
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Please remember there is no eating or drinking inside the building by our essential caregivers or general visitors.
Eating and enjoying a tea/coffee together is now permitted
in outdoor areas only of the Home
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JMPC Fundraiser
for our Outdoor Community Garden
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All residents (unless they are isolating), regardless of their vaccination status can now go on social, day and overnight absences. Residents are strongly encouraged to wear a mask while they are out, use hand sanitizer, limit the number of people they interact with and try to interact with only fully vaccinated individuals.
No isolation is required unless a positive result is received. A PCR test will be done on residents who participate in these absences on day 5 following the absence or earlier if they present with symptoms.
Residents that go on absences on a daily or frequent basis will have a PCR test two times per week (for example, PCR on Tuesday and Friday).
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
Social Absence Consideration:
For those who may consider taking a resident out on an absence, please be very aware of your own health symptoms and if you are feeling at all unwell, or were not feeling well the day before, please postpone your outing.
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Resident Home Areas -
Who to call when you have Questions?
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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This training needs to be completed prior to your first visit and then monthly thereafter. |
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LTC Homes are to ensure that Essential Caregivers coming into the Home receive training on putting on and taking off PPE as well as training on effective hand washing. Below are the 2 video clips for you to view. You will be asked to confirm at the screening table that you have watched these 2 videos prior to entering.
Here are short video clips to resources that will help you to understand how to use PPE properly and how to effectively hand wash.
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Essential Caregiver Designation |
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We have a form that you can open electronically and fill in the blanks. There are a couple of options to return the form to us via email or fax. Alternatively, we will have hard copies of this document available with the screeners at JMPC where you can complete and drop off to them.
Essential Caregivers (who are designated by the resident/POA) must submit this form and be fully vaccinated (3 doses) to be approved as an essential caregiver. In the event that COVID restrictions are changed, it will be important to have this essential caregiver designation in place in advance as it is difficult to predict the restrictions that we may be directed to implement.
On a go forward basis residents are permitted to designate a maximum of 4 essential caregivers.
Changing Designated Essential Caregivers:
Changes in essential caregivers would be considered by the Home in very limited circumstances.
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime!
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We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours(main line)
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Message from the Chair of Family Council |
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Family Council would like to gauge the interest of friends/family of residents here at JMPC as to their awareness about Family Council and their interest in participating on the Family Council.
They have created a short survey and request that you complete this by clicking on this link below:
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The survey will remain open until September 2 2022.
Thank you for your input,
Gwen Babcock
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The Napanee Alzheimer’s Society has many resources that can help you. The link to their website is here. It includes some very helpful resources and articles if you are interested.
Our contact person for our local Alzheimer’s Society
Lesley Deshane, First Link Care Coordinator
613 – 544- 3078 ext 208
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Big Thanks to Wyn Farms – a local family farm
(8191 Hwy 33, Greater Napanee)
who dropped off so many fresh flowers for residents to enjoy throughout the Home!! So incredibly generous and appreciated!
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Fun with Hats Art Project
New art for our Art Gallery Wall in progress….
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Thanks to our musical entertainment provided by
Three Chords & The Truth
Tim Nimigan, Vince Lasher & Phil Wicklam
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Designated Essential Caregivers |
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Fully Up to date with Vaccinations - Designated Essential Caregivers:
- Posted room occupancy limits still apply. (ie residents rooms have a capacity of 3 plus the resident)
- There is no limit to the number of people per resident at one time for outdoor visits.
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times whether visiting indoors or outdoors.
- Consumption of food /drink on the outside premises only.
Changes for those Not Yet a Designated Essential Caregiver:
- All requests to be a designated essential caregiver must already be fully up to date with their COVID vaccinations and provide proof before they will be approved.
- Advanced completion of the IPAC education is required prior to approval of this designation.
Window /Outdoor Visits:
We do support window/outdoor visits for those not wanting to enter the Home. These window/outdoor visits will occur in one of the MacDonald Hall non-opening front windows or under the covered patio at the front of the building only. The RSA staff will be available during visiting hours ((from 10:00 – 11:00am and 1:00pm-4:30pm and 6:00-7:00pm) to assist residents in getting to/from their pre-booked window or outside visit. This visit will need to be pre-booked using our online booking platform that you can find here. https://www.picktime.com/JMPC
NOTE: Individuals coming for an outdoor visit must still go through the screening process (no rapid antigen test) prior to the visit.
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Designated Essential Caregivers Booster Dose |
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3rd Dose
Once you are eligible for your 3rd dose,
you have 30 days to provide proof of vaccination to JMPC.
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Here are 2 links that you can use to book your booster dose:
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
What is Dementia?
The term "dementia" doesn't actually refer to one, specific disease. Rather, it's an overall term for a set of symptoms that are caused by disorders affecting the brain.
5 tips for communicating with people living with dementia
Montessori approach for Dementia
What are hallucinations and delusions?
Hallucinations and delusions are symptoms of Alzheimer's disease and other dementias. With hallucinations or delusions, people do not experience things as they really are.
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
Link to book a general visit:
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External Health Resources |
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External Healthcare Services |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
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Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
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Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Need to do some Adaptive / Accessible Clothes Shopping? |
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Here are some Canadian Options for your shopping enjoyment:
Where Dragons Fly
Perth, Ontario
(613) 466-0215
Geri Fashions
1-800-361-4374
EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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The link to access your results for PCR testing is here.
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Candice McMullen, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Dawn Black, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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