Traditional Landline Obligations: Public Forums With AT&T in March 2024
The California Public Utilities Commission (CPUC) is considering an application by AT&T to waive its “Carrier of Last Resort” responsibilities in its California service territories. Carrier of last resort responsibilities mean that the utility has to offer voice landline service. Californians may currently choose landlines for many reasons, such as poor cell service, emergency communications, affordability, and accessibility.
The CPUC will continue to hold in-person and virtual public forums for customers of AT&T to provide input into the company’s two proposals to remove its obligation to provide voice services. The format for the public forums is: a brief overview of AT&T’s proposals; opportunity for parties to provide brief remarks; and then public comments. An AT&T representative will be available to answer questions about individual customer bills or service.