Supporting the Challenging Family

Earn NHA (NAB), RN, LVN, CNA CEUs

Although every facility would like to see family involvement in the life of the resident and the life of the facility, there are times when such involvement may become more of an impediment than an enhancement. Unfortunately, challenges arise when families choose to move beyond resident support and begin instead to micromanage resident care.

During this fascinating, example packed webinar full of creative solutions, participants will:

• Explore various “types” of challenging family members.
• Examine the intentional as well as the often unintentional motivations behind challenging behaviors.
• Explore effective strategies for working with "challenging" families - in order to ultimately enhance positive family involvement.

Cost - $24 (includes Continuing Education Credit and Certificate)

Mariposa Training is proud to support those who care for the elderly with a large selection of courses available to meet your

training and education needs.

We have classes in both English AND Spanish!

Our library of over 75 classes includes:

* Understanding Dementia and Dementia Related Behaviors (English and Spanish Languages)

* Non-Drug Approaches to Dementia Care

* Supporting the Resident with Challenging Behaviors

* Fall Prevention

* Our Angry Resident: Causes and Creative Approaches to Care

* LGBTQ Sensitivity Training (English and Spanish Languages)

* Sexual Harassment Prevention Training (English and Spanish)

* Infection Prevention (English and Spanish Languages)

* Activity Programming

* Preventing Abuse and Neglect

* Resident Rights



* Grievances

* Supporting the Challenging Family

* Culture Change

and many, many more!