A Hauntingly Good Car Wash with WCA
Hello, October! Where fall is already in full swing as we leave the hustle and bustle of September behind. Read up on the industry's latest news and events as this spooky season will be one you won't forget.

Transforming the car wash industry through digitization

Digitization has proven its effectiveness to transform the car wash market for some years now. This modernization involves implementing new technologies to interact with customers and amp up management operations, resulting in major improvements for this traditional sector on both ends. How was this transition achieved?
Scary HR Stories and Lessons You Can Take from Them
Fall is here, the time of year people gather around and tell each other scary stories. Unfortunately, the workplace has its fair share of these stories too. By bringing them to light, we hope they can become important lessons on what to do and not do.
Q: My employee tripped on a pothole in our parking lot and broke their arm. Do we have any obligations?
 
A: Probably. If you own and maintain the parking lot and the employee was injured while coming to or from work, then it may fall under Workers' Compensation. If not, it may fall under your property liability insurance.
 
If the parking lot is maintained by someone else, such as with an office building, it may fall under their liability insurance but could still also fall under your Workers' Comp.
 
Some states even have Workers' Comp laws that extend coverage to employees walking to and from work on public sidewalks and streets if they are required to park a distance away from the worksite.
 
In addition to insurance liabilities, you would need to consider any company or mandated leave laws and reasonable accommodation while they recover from the injury.
 
Whenever an employee is injured at or on the way to or from work, we recommend consulting your insurance carrier and HR consultant to determine the best course of action to protect yourself and to ensure the employee receives all benefits and protections they are entitled to.

Courtesy of Affinity HR Group
The Destination Disney! Seminar and Roadshow took place on the 12th and 13th of October. From the educational seminars to the different car wash stops on the roadshow, we had a blast connecting with the car wash community! Check out some of the highlights below.
Day 1 included 3 different presentations from some of the most respected names in the industry, including Claire Moore with ICA, Josh Taylor with OptSpot and Jason Wilke of Magis Wash. Topics ranged form corporate cultural development to effective customer experience engineering and marketing.
Congratulations to Jonathan Kale with H2GO who was awarded Car Wash Manager of the Year and Marla Mayer of Weiss Guys Express Wash who received the Industry Service Award at the Annual Membership Meeting and Awards Luncheon.
Day 2 included a roadshow tour with 5 stops that included a late-stage construction soon-to-open wash as well as washes innovating with the use of solar. Attendees enjoyed a tiki-themed lunch and drinks at one of Long Beach's fun grub spots, The Bamboo Club.
Thank you to our sponsors for making this incredible event possible. We look forward to seeing you at our upcoming Destination events, coming soon.
WCA Member Benefit
WCA is proud to offer our newest member benefit, discounted comprehensive employee and independent contractor background checks.
Want to learn more about Reliable Background Screening and the importance of protecting your business? Visit the WCA background screening site today to learn more about the various options of background checks and discounts offered to WCA members.

In today’s world of social media, unfavorable press travels quickly, and it only takes one bad hire to negatively impact your brand. Performing thorough employee background checks can be your best defense against negative press and liability!
Purchase Virtual Harassment Training
WCA has partnered with Impact Compliance Training to offer courses that are developed and supported by subject matter experts and attorneys with decades of experience in FEHA and Title VII law. Due to new laws, this instruction must be aimed at the prevention of sexual harassment, abusive conduct, and harassment based on gender in the workplace, and should educate staff on the remedies available to victims.
Only $15 per seat for members!
Are you taking advantage of WCA's Risk Management Center?
It's your one stop shop to help you safeguard your business. WCA members have access to the below resources:

Western Carwash Insurance Program
We have you covered with exclusive insurance programs, including property and liability, workers' compensation, and more.

Employment Law Support
Free legal consultation through our new employment law partner, Palmer Kazanjian Wohl Hodson (PKWH).

Employee Handbooks - Updated for 2022
Specific to each of our member states, our complimentary handbooks are updated each year and can be customized to represent your business.

Legislative Monitoring
Stay in-the-know on issues that may affect your business with our interactive legislative tracking map.

Start utilizing these exclusive resources today at www.WCWA.org/Risk. Access to these resources is worth more than the cost of membership. To join or renew, visit www.WCWA.org or call (800) 344-WASH.