When Seconds Count - Why Your 911 Callers & First Responders Need Strong In-Building Cell Signals

January 2024 News

MABC

Technology Solutions

www.MABC.com

MABC is your local, Virginia-based source for the latest in Communications, Collaboration, IT Services, Networking, and Managed Support. Avaya Sapphire and Wilson Platinum Certified, serving businesses for 30+ years, MABC is ready to help you take advantage of technology that helps you move ahead.

The days of telephone landlines are over...

People use their cell phones and mobile devices more than ever and depend on strong cellular reception in their homes and offices. However, sprawling, large-scale buildings made from concrete, brick, metal, and coated glass can block even the strongest cellular signals.

Pew Research found that up to 70% of mobile traffic occurs indoors and 72% of cell users experience dropped calls.

It’s crucial to the well-being of your people that you have robust 5G, 4G, 3G, and LTE mobile service coverage inside your building - especially when making a 911 Emergency call.

Every second counts when your building's first responders need access to a medical emergency, emergency lockdown, shelter in place, or silent alarm.

Ask yourself:

Is your building equipped for quality cell signals to make a 911 call from a mobile phone?

Do you have the technology to address the in-building location of that 911 caller?

From initial consultation and site survey to our expert provisioning and installation services, MABC’s experts make it easy and affordable to connect with your emergency first responders.

911-Compliant Emergency Location Discovery & Communication Service

Emergencies won’t wait…

Federal 911-calling laws require public and private sector organizations to furnish an internally-provided Dispatchable Location to the Public Safety Answering Point (PSAP) at the time a 911 call is placed.

Relaying a general street address to the 911 PSAP is no longer adequate. Information that includes the building floor and room or other relevant location information must be provided to assist first responders.

MABC has partnered with 911 INFORM to offer an affordable, powerful notification and security management platform that integrates with your phone system.

Available as browser-based software that doesn’t require an app, you’ll be able to monitor and communicate during any emergency or crisis…

911 Calls
Shelter in Place
Medical Emergency
Active Shooter
Lock Down
Silent Alarm

Are you 911-compliant? Contact MABC today in Virginia (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.

911 INFORM supports FCC’s Location Discovery Compliance

Using GPS, geo-mapping, and geo-fencing technology, powerful location discovery and notification capabilities identify 911 callers’ locations anywhere in your building, on-campus, or working remotely. 911infom supports E911 calling compliance with Kari’s Law & RAY BAUM’s ACT.

More Resources

Review the FCC’s Multi-line Telephone Systems 911 Compliance details

5 Benefits of 911 INFORM Location Discovery Solution, 1-page overview

K-12 Schools and 911 INFORM, 11-page overview

Protects Your People & Empowers Your Local First Responders to…

Pinpoint the location of an emergency call’s origin while simultaneously notifying local authorities

Instantaneously access detailed maps and visuals of your premises or campus

Instantly text essential on-site personnel

Instantly control the building’s security systems – including doors, lights, and surveillance cameras

More 911 INFORM Features & Capabilities

Trigger notifications via web, desktop, or mobile phones
Full detailed floor plans overlaid on Google Earth
Integration of door and strobe control
Medical team notification with AED locations
Missing personnel tracking video camera integration directly on floor plan
LTE backup so 911inform can work without internet or phone service
Fully customizable to meet your unique requirements

Protect your people. Contact us today in Virginia (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.

How 911 INFORM Supports First Responders’ Rapid Response

Every 60 seconds a heart attack victim goes without CPR, his chances of survival decrease by 10 percent. Every 15 seconds an active shooter has unrestricted access to people, he can claim another victim. When it only takes a second… the 911 INFORM service can save a life.

Completely accessible and functional from police vehicles
Situational awareness inside any building
Direct room intercom, monitoring, and paging
Door and camera control capabilities from dispatch or patrol car
Detailed situation floor plan mapping
Personnel locations displayed on floor plan
System is fully customizable to your requirements
Missing personnel indicators and tracking
Clear building and report possible dangerous objects on map
Use tactical mode to easily view the perimeter of the building

Contact MABC today in Virginia (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.

The need for strong cell signals doesn't end at the entrance to your building

Are you walking to the window to get a better cell signal?

The demand for reliable in-building coverage is growing exponentially and will continue with the proliferation of mobile phones, apps, and smart devices - all of which require reliable communications inside buildings.

Remote monitoring systems, self-service kiosks, ATMs - even smart homes, appliances, and cars - now require mobile signals to operate effectively. According to industry surveys, 80% of all mobile calls and data connections occur indoors.

Now there’s a cost-effective solution to the frustration of lost calls and slow data connections. Small businesses and larger enterprises are turning to affordable cell phone signal amplifiers to empower their on-the-go staff to be more productive in every corner of their buildings.

MABC's network infrastructure team designs, installs, and supports industry-leading cell phone signal boosters that increase 5G, 4G, 3G, and LTE signals from carriers and service providers like Verizon, AT&T, and T-Mobile.

Cell signal boosters are powerful enough to cover busy office spaces, multi-unit buildings, warehouses, and commercial real estate. Advanced software automatically and continually optimizes gain for maximum performance.

Check out some recent MABC success stories:

Howard Community College

Nash Community College

Broadmead Senior Living

Don't let spotty in-building cell signal coverage put your business on hold... MABC offers signal boosters that have the flexibility to accommodate any building or floor plan.

Download MABC’s 8-page Overview

Contact your MABC experts today in Virginia (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.

Send us your sales referrals and get a $250 reward

Know someone who is moving or looking for a new phone system? A friend who needs faster broadband or better in-building signal coverage? A business partner who wants to add Video Meeting collaboration?

Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral - we'll take care of the rest. MABC rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip. Call MABC today in Virginia (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.