The current version of the software, available for supported users, is 22.6.3. To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100. If you are not on phone support, and you call, a response will be sent to the email address on file. You can also buy a support incident from our website.
Windows 11 has been released. The current version of ThunderPOS does work with it. However, certain older printer models, such as some versions of the Bixolon SRP-770II, do not. Older versions of ThunderPOS and ExtremePOS have not been tested with Windows 11 and we do not guarantee functionality.
If you are on a version older than 4.0 that has been sunset, you can contact sales for information on purchasing an update. All versions prior to ThunderPOS 5.0 will be sunset from support on December 31st, 2022.
We will be closed Monday, September 5th for Labor Day.