Updated for the week of July 22, 2022 |
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MESSAGE FROM THE DIRECTOR |
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Hope you are enjoying the summer as much as we are! Our veggie gardens are coming along and in no time we should be enjoying some tasty tomato sandwiches!
Unfortunately, we are seeing a rise in COVID cases in LTC Homes across this area and are very hopeful that with everyone’s support and attention to the important and ongoing IPAC principles we will get through this 7th wave that is upon us.
Resources:
We are recognizing that we have a significant number of new people on our family newsletter distribution list which is fantastic. We started this family newsletter platform at the start of COVID and have been very happy with how we can share information with you in a timely fashion but at the same time can provide you with helpful resources, tips and suggestions to help you, as you support a resident in LTC, or help you understand various disease processes. With that said, I’ve created a separate section in the newsletter that will feature various links, educational content and resources on topics such as infection control, dementia, behavioral responses, etc. Feel free to view these at any time.
Educational Opportunity:
We are also very pleased to announce that we are hosting a one day free training session on September 22 for essential caregivers or family members with a loved one at JMPC. This full day training session is called Gentle Persuasive Approach and has been adapted to specifically target family and informal caregivers. Please read more details on this fantastic opportunity later in the newsletter. Register soon as there are only 11 spaces available.
Door Codes:
I received a suggestion from a family member to include the door codes in this newsletter, so you will find this information later on in this newsletter. We have also added a memo to all patio/balcony doors as to the code required to get outside and access these spaces should they be locked. Hopefully, this will help everyone when they are trying to go outside and enjoy their visit here.
Zoom Bookings:
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For those wishing to schedule a zoom visit (that has not already been scheduled) for the week of July 25- Aug 1 inclusive, we will need you to phone Adonica at extension 7281 (instead of booking through picktime) and she will assist you. As always, for zooms that you are wanting to book over the long weekend (July 30-Aug1), you will need to call Adonica prior to 2pm on July 29.
Suggestions:
If you have a suggestion on a topic that you would like included in this newsletter please reply to this email. It could be education on a specific topic, tips to help your visit, disease related information etc. I would love to hear from you!
Vacation:
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We are taking a little vacation from our newsletters and will send our next newsletter on August 19. If there are substantial changes prior to that, we will certainly send out a special update prior to our regular newsletter.
Chat soon,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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What do I do if I have a question related to the IPAC Program?
It is mandatory that all LTC homes have a designated IPAC Lead and there is direct access to contact information to the IPAC Lead of the home. Please feel free to contact myself, if you have any questions related to IPAC.
613-354-3306 Ext. 7227
How do we make decisions within the IPAC Program that are in the best interest of the residents?
Clear documentation of an ethical framework is required of the IPAC Program. JMPCs ethical framework for making decisions include:
· Fairness;
· Equity;
· Transparency;
· Consideration of available evidence;
· Consideration of impacts of decisions on residents and staff;
· Resident quality of life as a primary driver;
· Risk relative to reward of key decisions; and
· Safety
How does the IPAC Lead decide when precautionary principles need to be applied?
Decisions to use additional precautionary principles are based on the use of the ethical framework to ensure the best possible outcome for residents, staff and essential caregivers. The decision to apply additional precautionary principles includes making a risk-based decision to transition from routine precautions to additional precautions (escalation). Once an escalation of additional precautions is initiated, there needs to be a plan for de-escalation of additional practices, once again based on the ethical framework.
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IPAC Education for Designated Essential Caregivers |
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IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
Any pre-existing Essential caregivers who did not complete this education have been removed from this list until their education is completed.
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy.
Please reach out to the screener when you come and they will be happy to help you out. Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well. This is a Ministry requirement.
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Designated Essential Caregivers
Rapid Antigen Testing
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Rapid Antigen test every day that you enter the building AND must wait the 15 min in the testing area prior to going to see your person.
Available times for this testing are as follows:
Seven Days a Week
9:15am – 12pm
1:00 – 4:30pm
5:45-7:00pm
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Today (July 22) we began the replacement of the fencing in the Rose Garden outdoor patio area.
As a result this patio had to be closed while the work was conducted.
Here is a before and after …. At time of this newsletter it is almost done!
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Essential Care Giver and Family Training Opportunity |
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Gentle Persuasive Approach (GPA)
This is a free training opportunity at JMPC with our very own
GPA certified coach, Michelle Hickey
This training will run all day from 9:00 am – 4:00 pm in our Education Center.
We will start the day with an overview of the principles of person-centred care and explore the meaning behind dementia’s responsive self-protective behaviours, including teaching a deeper understanding of the disease’s impact on the brain.
Discussion centres around the ‘A’s’ of dementia (amnesia, aphasia, agnosia, apraxia, altered perceptions, apathy, anosognosia, and attention deficit), their relationship to behaviour, care implications and support strategies.
Building on your learning, participants are taught how to apply emotional, environmental and interpersonal communication strategies to prevent, recognize, defuse and respond effectively and safely to responsive behaviours.
Participants are given an overview of respectful physical intervention principles that can help them de-escalate responsive behaviour in a clinical setting.
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Menu
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Here is the week’s menu for July 18-24
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Program
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Here is the week’s program schedule from July 17-23 for across the Home.
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The link to the program calendar and menu is updated each week for you. |
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Code to Access Outdoor Spaces |
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In order to access the door codes throughout the building for areas such as the patios, balconies, and garden areas you need to identify whether the keypad box is white or black.
White Keypads - The code is 4321#.
Black Keypads - The code is 1234*
NOTE: Spring Meadow Area Garden – 2011#
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Please remember there is no eating or drinking inside the building by our essential caregivers or general visitors.
Eating and enjoying a tea/coffee together is now permitted
in outdoor areas only of the Home
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JMPC Fundraiser
for our Outdoor Community Garden
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All residents (unless they are isolating), regardless of their vaccination status can now go on social, day and overnight absences. Residents are strongly encouraged to wear a mask while they are out, use hand sanitizer, limit the number of people they interact with and try to interact with only fully vaccinated individuals.
No isolation is required unless a positive result is received. A PCR test will be done on residents who participate in these absences on day 5 following the absence or earlier if they present with symptoms.
Residents that go on absences on a daily or frequent basis will have a PCR test two times per week (for example, PCR on Tuesday and Friday).
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
Social Absence Consideration:
For those who may consider taking a resident out on an absence, please be very aware of your own health symptoms and if you are feeling at all unwell, or were not feeling well the day before, please postpone your outing.
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Resident Home Areas -
Who to call when you have Questions?
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
What is Dementia?
The term "dementia" doesn't actually refer to one, specific disease. Rather, it's an overall term for a set of symptoms that are caused by disorders affecting the brain.
5 tips for communicating with people living with dementia
Montessori approach for Dementia
What are hallucinations and delusions?
Hallucinations and delusions are symptoms of Alzheimer's disease and other dementias. With hallucinations or delusions, people do not experience things as they really are.
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This training needs to be completed prior to your first visit and then monthly thereafter. |
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LTC Homes are to ensure that Essential Caregivers coming into the Home receive training on putting on and taking off PPE as well as training on effective hand washing. Below are the 2 video clips for you to view. You will be asked to confirm at the screening table that you have watched these 2 videos prior to entering.
Here are short video clips to resources that will help you to understand how to use PPE properly and how to effectively hand wash.
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Essential Caregiver Designation |
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We have a form that you can open electronically and fill in the blanks. There are a couple of options to return the form to us via email or fax. Alternatively, we will have hard copies of this document available with the screeners at JMPC where you can complete and drop off to them.
Essential Caregivers (who are designated by the resident/POA) must submit this form and be fully vaccinated (3 doses) to be approved as an essential caregiver. In the event that COVID restrictions are changed, it will be important to have this essential caregiver designation in place in advance as it is difficult to predict the restrictions that we may be directed to implement.
On a go forward basis residents are permitted to designate a maximum of 4 essential caregivers.
Changing Designated Essential Caregivers:
Changes in essential caregivers would be considered by the Home in very limited circumstances.
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime!
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We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours(main line)
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Message from the Chair of Family Council |
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Family Council, a time for sharing, caring and supporting.
Please feel free to reach out to me if you have concerns or simply need a listening ear.
Gwen Babcock
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The Napanee Alzheimer’s Society has many resources that can help you. The link to their website is here. It includes some very helpful resources and articles if you are interested.
Our contact person for our local Alzheimer’s Society
Lesley Deshane, First Link Care Coordinator
613 – 544- 3078 ext 208
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Music Therapy with Graylen |
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Veggie and Flower Gardens |
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Designated Essential Caregivers |
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Fully Up to date with Vaccinations - Designated Essential Caregivers:
- Posted room occupancy limits still apply. (ie residents rooms have a capacity of 3 plus the resident)
- There is no limit to the number of people per resident at one time for outdoor visits.
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times whether visiting indoors or outdoors.
- Consumption of food /drink on the outside premises only.
Changes for those Not Yet a Designated Essential Caregiver:
- All requests to be a designated essential caregiver must already be fully up to date with their COVID vaccinations and provide proof before they will be approved.
- Advanced completion of the IPAC education is required prior to approval of this designation.
Window /Outdoor Visits:
We do support window/outdoor visits for those not wanting to enter the Home. These window/outdoor visits will occur in one of the MacDonald Hall non-opening front windows or under the covered patio at the front of the building only. The RSA staff will be available during visiting hours ((from 10:00 – 11:00am and 1:00pm-4:30pm and 6:00-7:00pm) to assist residents in getting to/from their pre-booked window or outside visit. This visit will need to be pre-booked using our online booking platform that you can find here. https://www.picktime.com/JMPC
NOTE: Individuals coming for an outdoor visit must still go through the screening process (no rapid antigen test) prior to the visit.
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Designated Essential Caregivers Booster Dose |
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3rd Dose
Once you are eligible for your 3rd dose,
you have 30 days to provide proof of vaccination to JMPC.
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Here are 2 links that you can use to book your booster dose:
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
Link to book a general visit:
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External Health Resources |
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External Healthcare Services |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
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Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
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Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Need to do some Adaptive / Accessible Clothes Shopping? |
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Here are some Canadian Options for your shopping enjoyment:
Where Dragons Fly
Perth, Ontario
(613) 466-0215
Geri Fashions
1-800-361-4374
EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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The link to access your results for PCR testing is here.
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Candice McMullen, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Dawn Black, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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