Independence Day
TrioTel wants to wish everyone a Happy 4th of July! The office will be closed on Monday, July 4th in observance of the holiday. Regular office hours will resume on July 5th. If you need immediate internet assistance, you can always call our 24/7 Internet Help Desk at 888-512-1967. Have a great weekend!
Director Vacancies
There are 7 directors on the TrioTel Board who represent the cooperative in the 8 districts that we serve. This year, there are 2 districts up for election.
  • District 3 (Spencer)
  • District 8 (At-Large)
 
A notice of the Director Vacancies will be mailed out soon to the members in the districts listed above. Anyone seeking a nomination petition can pick one up at the TrioTel office in Salem. Petitions must be filed back to the office at least thirty (30) days prior to the Annual Meeting, this date being August 16th, 2022. Call the TrioTel office with any questions at 605-425-2238
Lifeline Funding Available
All of our internet and phone customers should have received a letter on the first of this month, informing them of the Lifeline Program. Lifeline is a federal program that provides discounts to eligible low-income consumers to help them establish and maintain telecommunication service. This assistance lowers the cost of basic, monthly local telephone service and/or broadband service. Eligible consumers can receive up to $9.25 per month in discounts. In addition, the Federal Universal Service Charge is not assessed to consumers participating in Lifeline.
 
Customers are eligible if they, one of their dependents, or their household participate in one of the following programs:
 
  • Federal Public Housing Assistance (FPHA)
  • Supplemental Nutrition Assistance Program (SNAP), f/k/a Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension
 
In addition, consumers are eligible if their household income is at or below 135% of the federal poverty guidelines.
 
To apply for this low-income assistance, please contact TrioTel Communications, Inc. at 605-425-2238, email customerservice@triotel.net or stop by our office at 330 S. Nebraska St., in Salem, SD.
The TrioTel Blog
Looking for a good read or fun information involving your cooperative and surrounding areas? Check out the TrioTel blog! It can be accessed on the homepage of our website: www.triotel.net
 
We try to update as frequently as possible. Happy reading!
It's 10-Digit Dialing Month
This is another reminder to our customers that the Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline.
 
Beginning July 6th, 2022, you must dial 10 digits (area code + telephone number) for all local calls.
 
On and after this date, local calls dialed with only 7 digits will not be completed, and a recording will inform you that your call cannot be completed as dialed. Click the image below for more information on how to prepare for 10-digit dialing.