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Dear Friends of CIHF,
We hope everyone had a great summer filled with the balance of relaxation and productivity! Classes are beginning for the Fall semester at Cornell and at CIHF we are excited to welcome students and faculty back to campus.
This summer we welcomed Heather Kolakowski as our Interim Executive Director while Mardelle Shepley steps away on sabbatical through the end of 2022. Heather has been an Associate Director for CIHF since 2019 and is a Lecturer of Food and Beverage Management in the Nolan School of Hotel Administration teaching several food and beverage courses, including Restaurant Management and Nonprofit Social Enterprise and Food Justice. We look forward to Heather's leadership this fall!
CIHF has accomplished a lot in the past year. Take a look back with our 2022 Annual Report now available on our website: 2022 CIHF Annual Report
Turning now to the future of the Institute, our 2022-2023 events calendar is out! Click on the link below to view and mark your calendars with CIHF events!
2022-2023 CIHF Event Calendar
Thank you to all our supporters. We are excited to begin another academic year filled with productive conversations and collaborations!
CIHF Leadership Team
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Improving service excellence in healthcare, senior living, and wellness related organizations
Engage • Innovate •Inspire
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CIHF Events & Announcements | |
Welcome Gathering for Faculty Fellows & Healthy Future Minors | |
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Thursday, September 8, 4-5 pm
The Regent Lounge, Statler Hotel
Join us for light snacks to reconnect before the hustle and bustle of the semester really kicks in! Come meet our new Healthy Futures minor students as well.
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Brown Bag Lunches: Research Sharing | |
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To help further research connections and innovative thinking about healthy futures, join us for a quick lunch discussion (bring your own lunch, we will provide cookies) about recent publications of faculty fellows. Come with questions, ideas or possible research topics!
Thursday September 22, Noon – 1 pm, Sack Suite, Statler Hall
Speaker: Don Rakow, How Nature Benefits Us in Each Age Class
Thursday October 20, Noon – 1 pm, Sack Suite, Statler Hall
Speaker: Rana Zadeh, Transforming Home Medicine Management for Older Adults: Students, Faculty, and Community Join Forces
Thursday November 17, Noon – 1 pm, Sack Suite, Statler Hall
Speaker: TBD
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Fall eCornell Webinar: Affordable Senior Living | |
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Friday, October 14th, 1 PM
eCornell
With Severine Petras, CEO and Co-Founder Priority Life Care, Jay Woolford, SVP-Development, Circ, and Mitch Brown, Principal Consultant for Senior Housing Consulting
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Did you miss our last webinar?
Transforming Our Lives Through COVID-19’s Lessons
Click HERE to watch!
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Mardelle Shepley is Awarded the 2022 American College of Healthcare Architects Lifetime Achievement Award! | |
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The ACHA Lifetime Achievement Award is the highest honor that the College can bestow on an architect and recognizes their significant body of work and distinguished contributions to the healthcare architectural community.
Congratulations Mardelle!
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2022 Student Photography Competition | |
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The 2022 Student Photography Competition: Reinventing Health, Hospitality, and Design, is open to ALL Cornell students.
Submissions can include up to 3 high resolution images (300 dpi) and must convey our theme, Reinventing Health, Hospitality, and Design.
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2021 1st place winner, Evening Song by Kunpeng Huang | | |
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Please email your entries to cihf@cornell.edu by 5 pm on Friday, October 14th. File names must include Cornell net ID, and the image title of your choosing. Please include your name, department, expected year of graduation, and degree in your email.
If you have any questions, please contact us at cihf@cornell.edu.
Awards:
1st place $300, 2nd place $200, 3rd place $100
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The NIC Conference provides opportunities to meet and engage with senior housing and care leaders.
Stay tuned for a possible CIHF reception, details TBD.
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Fall Advisory Board Meeting
Our Fall Advisory Board meeting will be held in-person on Friday, October 28th. We look forward to seeing our members on campus!
Click HERE for more information on becoming a member.
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New CIHF Faculty Fellow: Lisa Chervinsky | |
Lisa is a Lecturer Operations, Technology, and Information Management in the Nolan School of Hotel Administration. As a licensed architect and former Hotelie, her in-depth understanding of the business of hospitality and creative vision not only inspire, but help students develop the skills to accomplish their career goals. Over her 25+ year career, Lisa has developed iconic and award-winning hospitality spaces for both branded and boutique operators in the US and abroad, leading teams from initial conception through construction. Lisa believes that innovative thinking and effective working methods are critical to enable organizations to sustain healthy environments, profitability, and a strong work-life balance for all employees. She operates her firm, Collective Vision Design, Ltd based on this model. | |
New CIHF Industry Scholar: Zachary Hollander | |
Zach Hollander (Human Ecology / PAM ’04) is the Co-founder and Co-CEO of Kindred Uncommon — a designer, developer and operator of purpose driven residential communities for modern adults of all ages. Prior to founding Kindred, Zach supported the launch of two billion dollar businesses at Google — the Google Store and Google Pixel — holding global leadership roles spanning product design, product management, marketing, and business operations. Zach has worked in various other roles as a private sector consultant to Fortune 500 companies (Bain & Company, Novantas) and in public policy and economic development for the State of New York (Empire State Development Corporation). He holds a BS in Policy Analysis and Management from Cornell University and a Masters in Business Administration from the Kellogg School at Northwestern. | |
Reimagining Workshops by CIHF Executive Director Mardelle Shepley, Troy Savage, & Judy Smith | |
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In spring of 2021, two Reimagining Workshops were held to explore ideal neonatal intensive care environments. The Reimagining Workshops were born out of a desire to provide a source of information for the Facility Guidelines Institute Guidelines. To date, there have been four Reimagining Workshops. These experiences enable participants to operate outside of their comfort zone, an important step toward achieving innovation.
Read the article HERE.
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Effective Service Operations Management: Aligning Priorities in Healthcare Operations with Customer Preferences by CIHF Co-Founder and Executive Director Emeritus, Rohit Verma, Faculty Fellow, Hessam Sadatsafavi, & Lu Kong
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A multi-year study shows that customers are concerned with (1) cost of care, (2) access and coverage, and (3) quality and efficiency. These concerns are found to be associated with health policies and sociodemographic characteristics. In the article these concerns are compared with published healthcare operations research. The authors respectfully make suggestions for future healthcare operations research directions.
Read the article HERE.
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SAVE THE DATE!
Spring 2023 CIHF Symposium
May 11-13, 2023
Reinventing: Health, Hospitality, & Design
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More information to come. | |
CIHF Sponsored eCornell Certificate Programs | |
Faculty authors: Mardelle Shepley, Rohit Verma, Robert Newman, and Nick Frabrizio
This six-course certificate program provides you with in-depth instruction in effectively using evidence-based research to improve a healthcare environment. Core courses cover the critical components of healthcare facilities design planning. Learn excellence in change leadership, stakeholder management, and strategic alignment with organizational goals. Create your strategic plan and execute and assess it by using data to gauge impact. Learn some of the critical skills you need to lead your project to success or dive deeper to interpret technical facility design plans.
Find out more about this certificate HERE.
Faculty authors: Mardelle Shepley, Rohit Verma, Judi Brownell, and Alex Susskind
In this certificate program, you’ll explore best practices for service excellence at senior living facilities. Through examination of case studies and industry regulations, you will gain an in-depth understanding of the current senior living landscape. You'll have the opportunity to utilize the principles of environmental psychology to plan senior living facilities that support health and wellness through informed design. You’ll implement the PPO (product, people, and operational conditions) framework to assess the needs of an organization and apply industry trends to create food service operations that align with the needs of a senior living facility. Throughout the courses, you’ll explore how process thinking can improve your senior living facility by creating a process flow document and formalizing an action plan for decision-making. Finally, you will practice assessing the quality of a senior living organization, identifying areas for improvement through research and applying quality management approaches.
Find out more about this certificate HERE.
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Have you attended a fascinating virtual conference? Do you know of any webinars coming up that our community would be interested in? Published a paper? Earned a research grant?
If you have news to share - and we hope you do! - please email CIHF at:
healthy-futures@cornell.edu
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FOLLOW US ON SOCIAL MEDIA | |
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At CIHF we are dedicated to building and expanding our community.
Social Media is an opportunity to reach audiences that may not come across the organization otherwise.
Click below to follow us:
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CIHF affiliates with Faculty Fellows from various Cornell colleges and departments, Industry Scholars from corporations and nonprofits, and Visiting Scholars and Academic Scholars from other academic institutions. Affiliates participate in collaborative activities, lead research or curriculum projects, provide feedback on strategic priorities, and create industry-focused deliverables that link hospitality, health, and design. | | |
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Composed of senior-level leaders in industry from around the globe, Advisory Board members are representatives from Corporate Members. This diverse network collaborates with CIHF academics on projects and initiatives with a focus on integrating the fields of hospitality, health management, policy, and design. Advisory Board members participate in bi-annual meetings and conferences, as guest lecturers, speakers, and mentors to students, and as collaborators with Cornell faculty, researchers, and student groups. Membership provides a platform for industry professionals to connect, build lasting relationships, and collaborate across academia and business.
Learn about the benefits of becoming a Corporate Member
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