HACKBERRY CREEK RESIDENT UPDATE!
August 17th, 2022

Happy Wednesday Hackberry Creek Residents! Don't forget about the Board Meeting tonight! we look forward to seeing everyone who can attend in person or online. Be sure to read some of the interesting statistics below and installment #2 on the Village Rules!

News in this Mid-Week Update includes...

  • Some Interesting Statistics!
  • Board Meeting Reminder - Log-in Details
  • Village Access Control - Did You Know?
  • Board Nomination Period Now Open
  • Homeowner Website Forum
  • Your Vacation Photos Needed!
  • Submitting Questions for Board Meetings
  • Food Truck Menu

Have a great week and as always, if you have any questions, please call the Hackberry Creek office at 972-401-4946.
SOME INTERESTING STATISTICS!
HACKBERRY CREEK STATISTICS

  • Number of Lots in the Neighborhood - 1,247
  • Number of Cars registered in GateKey - 4,120
  • Number of Residents registered in GateKey - 3,182
  • Number of Residents as of 7/31/2022 that still have a balance due - 323
  • Total Monies owed the Association as of 7/31/2022 - $675,410.53
  • Number of Residents Registered on the Website - 1,493
  • Number of Unique Household Registered on the Website - 1,080
  • Number of Email Addresses on File - 2,727
  • Average Read Rate of Emails - 67%
  • Number of Website Page Views in last 30 days - 11,119
  • Number of Unique Website Visitors in last 30 days - 2,378
  • Number of Homeowner Forum Views in last 30 days - 1,742
  • Website Visitor Device Used - 60% desktop, 37% Phone, 2% Tablet, 1% unknown
AUGUST BOARD MEETING REMINDER
This month's Hackberry Creek HOA Board Meeting will be held on Wednesday, August 17th, 2022 at the Hackberry Creek Country Club, 1901 W Royal Ln, Irving, TX 75063. The Open Session begins at 7:00pm and homeowners are welcome to attend and comment. The Board will be conducting Executive Session from 6:30pm to 7:00pm and the Executive Session is closed to homeowners.
 
You can view the agenda for this meeting by clicking the green button below.
 
If you'd like to join the meeting via Zoom please follow this link, starting at 7:00pm Wednesday evening, August 17th, 2022.
 
Join Zoom Meeting
 
Meeting ID: 821 113 6500
Passcode: 12345
 
To call in by phone only... (346) 248-7799
 
The homeowner copy of board meeting packet is now available on the website. If you follow the link below it will take you to the webpage and meeting packets are third section down from top.
VILLAGE RULES - DID YOU KNOW?
Installment 2 - Village Access Control

Each week we will be highlighting a portion of the recorded village rules for Hackberry Creek. Over the next few months we will post the complete set of rules in small segments. If you read the NewsFlash and Mid-Week Update each week, at some point in the future you will have read through them all!

The Village Rules were last updated on 12/15/2021.
VILLAGE ACCESS CONTROL
 
Access
The Hackberry Creek Home Owners Association maintains gatehouses at all of the entrances of the Village (collectively, the “Gatehouses”) for the purpose of restricting access to the Village. Vehicles displaying a current year Hackberry Creek decal will be admitted to the Village after making a full stop at the gate. Owners and Residents will be issued decals that must be renewed annually. All vehicles without decals, or with expired decals, that attempt to enter the Village will be stopped at the gatehouse. Owners, Residents or Non-Residents entering the Village in a vehicle without a current year Hackberry Creek decal will be required to move over into the Guest lane and show a government issued photo ID before being allowed access to the Village. Under no circumstances may a resident or guest enter through the exit lane. Decals are issued for specific vehicles and may not be transferred from one vehicle to another.
 
Each Owner or Resident may authorize entry of non-residents into the Village by placing the non-resident’s name on either their Permanent or Temporary Visitor lists. Before a name will be placed on either list, the Owner or Resident will be asked for their Call-in Pin Number. Residents can also modify their Visitor lists through the GateKey Online Visitor Management System. Visitor names must be either the name of an individual or the name of a company and cannot be generic names such as “Any Delivery”, Any Lawn Care Service, Anyone with Last Name of _______, Anyone Coming to Party, etc. Contact the Village office for GateKey login information.
 
Prospective home buyers will be admitted to the Village only during Buyer Access Hours (Monday through Thursday – 7:00 AM to 7:00 PM or Sunset (whichever is earlier), Friday & Saturday – 7:00 AM to 5:00 PM, Sunday – 12:00 Noon to 5:00 PM) after the presentation of a government issued photo I.D. Prospective home buyers will be admitted between the hours of 6:00 AM to 9:00 PM daily if accompanied by a licensed Real Estate Agent. 
 
 
Gatehouse Hours
Gatehouse One (Royal Gate) - Open daily - 24 hours
Gatehouse Two (Regent Gate), Gatehouse Three (Kinwest Gate) and Gatehouse Four (Parkridge Gate) - Open Sunday through Thursday - 6:00 AM to 11:00 PM; Friday and Saturday - 6:00 AM to 1:00 AM. Gatehouse hours are subject to change.
 
Gatehouse Restrictions
Because of the need to safeguard Village access records, Owners or Residents are not admitted into the Gatehouses. Additionally, Gatehouses and Gatehouse personnel are not allowed to receive or transfer packages, mail, keys, etc. for Owners or Residents. The Association shall have no responsibility for any items left at the Gatehouses.
 
Treatment of Gatehouse Personnel
Gatehouse personnel have an important responsibility for helping restrict access to our Village and maintaining the privacy of our residents. All Owners and Residents are required to cooperate with Gatehouse personnel and to treat Gatehouse personnel with politeness and respect at all times.
To read all of the Village Rules, click the button below to go to the website page where the document is located!
WANTED: PHOTOS FEATURING YOUR BEST SUMMER VACATION EVER!
The upcoming October/November issue of Hackberry Creek Living Magazine will feature our annual Best Summer Vacation Ever photos! Please submit your photos to Nancy Miller at: studio.design1@hotmail.com, along with a short description including who is in the photo and where it was taken and by September 10th.
BOARD NOMINATION PERIOD NOW OPEN!
The Board of Director nomination period is now open! An online form is available to submit your nomination. If you'd like to self-nominate, please use the online form (log-in first) or contact the office in-person or by mail. We will need a simple, written consent form from you stating your desire to run for the board with a brief biography with a maximum of 500 words. The nomination period runs through Association close of business, on September 4th (5:00pm).
NEW WEBSITE FORUM FEATURES!
Need or have a recommendation for a contractor for work around your home? Feel free to add a trusted vendor of yours or ask for a referral on the Hackberry Creek Forum page. We have added categories for:

  • Owner Recommendations
  • Lost Pets
  • Q & A for the Village Manager
Go to HackberryCreek.com, log-in and select FORUM from main menu or click button below!
NOW - SUBMIT YOUR QUESTIONS FOR
BOARD MEETINGS IN ADVANCE!
We have added another feature to the community website! Now, if you have a question for the resident input section during the Board Meeting you can submit it in advance for Board review. The form is available 24/7 on the community website. Any submissions turned in before noon the Friday before the Board meeting will be placed in the Board Packet for review. Questions may be edited for clarity and / or combined in the case of duplicate or similar questions. Simply log-in as a homeowner, select CONTACT from the menu and from the sub-menu select QUESTION FOR NEXT BOARD MEETING.
NEIGHBORHOOD GARAGE SALE HELP NEEDED!
Becca Piriano has volunteered to lead the effort to have a neighborhood garage sale later this year! Our last neighborhood garage sale was in 2020. Becca will provide more information as it becomes available but the location (it will not be inside Hackberry Creek) is likely to be the IBC parking lot and timing would be in the latter part of September. If you can volunteer to help please click button below to email her!
FOOD TRUCK THURSDAY - 5PM to 7PM
AT SOUTHERN OAK PARK
KITCHEN 101 Food Truck will be in Hackberry Creek 5-7pm
 
This is the next to last food truck of the year!
If you have any questions or concerns, please contact us!
YOUR ONSITE TEAM
Randy Smith
Village Manager

The Village Manager is responsible for the day-to-day operations of the Association, including supervision of all contracted services (landscaping, maintenance, etc.) for the Association property and works hand-in-hand with the Board of Directors to deliver the high quality of service that Hackberry Creek residents deserve
Audrey Skillern
Administrative Assistant
​
Under the direction of the Village Manager, the Administrative Coordinator works with homeowners to provide new homeowner orientations, vehicle registrations, membership support and clerical duties. The Administrative Coordinator also processes new vendor applications, invoices, and provides the onsite team and Board of Directors with support with all facets of Hackberry Creek operations.
Jason Snider
Compliance Coordinator

Under the direction of the Village Manager, the Community Standards Coordinator conducts inspections of residential properties within the community to determine if violations of deed restrictions exist with specific reference to property maintenance and aesthetics. The Community Standards Coordinator works with Hackberry Creek homeowners to ensure compliance when violations are found, while maintaining accurate records of complaints and inspections made.
Dennis Osebe
Weiser Security Captain

The Security Captain at Hackberry Creek is tasked with the daily oversight of Gate Guard and Security operations and is responsible for scheduling and staffing all guard houses, ensuring security protocols are followed at all times. The Security Captain also monitors vehicular traffic and speeds throughout the community, issuing citations as needed and works hand-in-hand with the onsite team to ensure all residents, guest, contractors and other personnel have been appropriately screened before being granted access to the community.
Hackberry Creek Homeowners Association
Professionally managed by CCMC