December 2022 E-Newsletter | |
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Eden I&R's 2021-2022 Annual Report
We are thrilled to share our latest annual report with you. We hope that it makes you look forward to the future while giving you an understanding of what our hardworking team has accomplished in just one year. The stories within the report reflect the astounding breadth of services available to Alameda County residents and how grateful we are to be here as a vital link in helping people navigate those resources. Happy Holidays and thank you for supporting us!
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Seasonal Affective Disorder Awareness Month
During the month of December, awareness is being built around Seasonal Affective Disorder, also referred to as SAD or seasonal depression. Seasonal depression affects approximately 10-20% of the entire population this time of year.
Seasonal Affective Disorder is more than just the “winter blues.” People with Seasonal Affective Disorder experience mood changes and symptoms similar to depression. These changes usually occur during the fall and winter, can be distressing, and interfere with daily life.
Symptoms may include:
- Feeling sad or having a depressed mood
- Loss of interest or pleasure in activities
- Change in appetite
- Change in sleeping patterns
- Loss of energy or increased fatigue
- Difficulty thinking, concentrating or making decisions
- Thoughts of death or suicide
If you or someone you know may be experiencing these symptoms, call 211 any time of day or night to be connected to resources to help.
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Double Your Impact
Every year, Eden I&R/211 Alameda County staff work hard to empower and connect Alameda County residents with the critical information and resources they need. We don’t always get to hear directly from community members about what happened after they called 211, but when we do, it makes our team so happy and proud and reinforces the valuable role 211 plays. We love to share these stories with supporters like you because we could not achieve these moments without your help, and so you can also experience the profound impact of what one phone call can accomplish.
Team 211 recently attended a resource fair for Community School Managers (CSMs) in the Oakland United School District, and one CSM told us a powerful story filled with determination and hope. You can read the full story here.
If you would like to help community members today, please consider making a donation. Right now, your gift can go even further, thanks to our generous board of directors. Every donation made will be matched dollar for dollar, and the first $500 in gifts will be matched two to one!
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Take a Ride Through the Alameda Independent Mobility (AIM) Program
The City of Alameda AIM program provides up to five curb-to-curb subsidized rides per month using Uber or Lyft within Alameda County for residents of the City of Alameda who are currently enrolled in the East Bay Paratransit Program and meet the income eligibility criteria listed below:
- Applicants agree to use the concierge service provided by Eden I&R Inc.
- Pay the first $4 of each ride and any charge over $25 using a debit or credit card.
- Applicants will be considered on a first-come, first-served basis, as funding allows.
Please return the completed application to:
Mastick Senior Center
Attn: Paratransit Coordinator
1155 Santa Clara Avenue
Alameda, CA 94501
If you have any questions, please call Katherine Kaldis, Paratransit Coordinator, at (510) 747-7513 or email CityParatransit@alamedaca.gov. This program is funded by Measures B/BB.
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Job & Volunteer Opportunities
2-1-1 Contact Center Manager: In this integral role, you will work collaboratively with two other co-managers to maintain the
day-to-day operations of the 2-1-1 Contact Center. Learn more.
Junior Program Manager (Housing Portal): Under the supervision of the Senior Program Manager, the Junior Program Manager will focus on user support and provide day-to-day coordination of portal maintenance. Learn more.
Community Resource Specialist (CRS): Under the direct supervision of the 211 Contact Center Manager, the CRS will address clients' concerns over the phone and through text and provide needs
assessment and referral. Learn more.
Volunteers: As an Eden I&R / 2-1-1 Alameda County volunteer, you can help connect people to valuable resources in the community. Get involved.
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Eden I&R/211 in the Community | |
Disaster Preparedness Coordinator Honored as Guest Speaker
Congratulations to our Disaster Preparedness Coordinator, Lars Eric Holm, who was awarded a certificate in recognition as an honored speaker at the recent 2022 Public Safety Preparedness Summit. The summit and award were generously presented by the Bay Area Urban Areas Security Initiative.
Lars Eric is available for community events and speaking opportunities to promote resources for disaster preparedness. For more information, contact him at leholm@edenir.org.
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A woman in Alameda called to see if 211 had any information on agencies that were giving out presents to children for the upcoming holiday season. In past calls, 211 helped the family with rent assistance, backpack giveaways, and help with baby food and diapers. Times have been financially difficult for the family, and they cannot afford to buy gifts for the children. 211 staff referred her to Alameda County’s Toys for Tots program.
Read more 211 call examples.
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211 By the Numbers - November 2022 | |
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Average Call Length:
6:53 minutes
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Average Wait Time:
1:33 minutes
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Services Database:
70 agency record updates
138 program record updates
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Housing Database:
232 units added
1,933 records updated
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Website page views:
38,229
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Website Sessions/visitors:
10,973
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AHIP (AIDS Housing Information Project) | |
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AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.
Last month, AHIP completed 224 calls, 1 client meeting and provided 1,008 housing referrals and 222 referrals to services. AHIP completed 1 permanent housing placement and assisted 4 clients with Coordinated Entry System navigation and document readiness. Year to date, AHIP has provided assistance to 401 unduplicated clients.
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"211 staff was very helpful and kind. Thank you so much for all the resources!"
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Thank You to Our Partners | |
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Partner Spotlight - La Familia
La Familia is a community outreach nonprofit in the greater Bay Area that offers a wide range of mental health and community services. These services range from toy drives to employment services to outpatient therapy throughout Alameda and Contra Costa counties.
Learn more by visiting their website.
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Donor Spotlight - Safeway Foundation
Thank you to the Safeway Foundation for their generous donation to
Eden I&R. Their fund was developed to help families impacted by COVID-19 – School closures, job disruptions, and the health threat’s disproportionate impact on the elderly and low-income families.
With food banks seeing a decrease in retail donations, unique product distribution challenges, declining volunteer groups, and increased product demand for vulnerable populations, their support enables their grantees to help keep food accessible to local families impacted by a recent crisis.
Learn more by visiting their website.
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Eden I&R is a 501(c)3 charitable organization, and your donations are tax-deductible to the extent allowed by law.
We envision a community empowered with information and connected to resources so that all people obtain health, happiness, hope, and improved livelihoods.
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