January 2025

Dear IHSS Providers,

As we step into a new year, we want to again acknowledge the inspiring commitment you bring to your caregiving role. Each day presents new challenges and opportunities, and your dedication makes a world of difference to those you care for. Please review the information below for items that may help.

In-Person Training; Pre-registration is not required!

Timesheets 101

English sessions: Tuesdays, Jan. 28 and Feb. 11
Spanish sessions: Tuesdays, Jan. 21, Feb. 4 and Feb. 18
Time: 2-4 p.m.
Location: 4245 Market St., Suite 212, in Ventura

IHSS providers can get answers to questions related to timesheets, authorized IHSS hours, and time reporting via the Electronic Services Portal or the Telephone Timesheet system. Drop in anytime during the scheduled session and receive one-on-one assistance from staff.

Timesheet trainings will continue to be offered every Tuesday at our Ventura office, alternating English and Spanish each week.

INFO: 805-654-3416

IHSS Provider Training Survey Coming Soon

IHSS providers: We’ll be sending out an email with a link to a short training survey later this month. Please be on the lookout for the survey in your email. You’ll have an opportunity to provide us with your input on what you would like to have offered for provider training in our county. Note that the survey will be sent to the last email address recorded in the state system.

IHSS & Public Authority Website Updates

The IHSS and Public Authority webpages have a new look, as they have been redesigned to make them easier to use. Visit VCHSA.org/IHSS to see the changes and to bookmark the page for future use.

Support Group for Family Caregivers:

Conversations Between Caregivers

The Coast Caregiver Resource Center has started a support group for family caregivers, paid or unpaid, ages 18 and older, who are caring for adults with cognitive decline. Support groups offer emotional support, a safe space and sense of community, resources, coping skills, and help gain perspective with others in similar situations.

The support group is offered in Oxnard in both English and Spanish. Advance registration is required. Please contact the group facilitator listed on the flyer below to register or for more information.

Applying for Food, Health and Cash Support

If you or someone you know is struggling, you are encouraged to apply to the County of Ventura Human Services Agency for the following benefits:

Cash aid and services for families with children (CalWORKs)
Food assistance (CalFresh)
Health insurance (Medi-Cal)

You may apply online at VCHSA.org/apply, by phone at 888-472-4463, fax at 805-658-4530, mail or drop-off services, and in person.

Remember to routinely check our Community-Based Resources page with links to basic-needs services and other free or low-cost resources.

Important Reminder: Ventura County has moved from MyBenefitsCalwin to a new system called BenefitsCal.

ALL Medi-Cal, CalFresh, CalWORKs and General Relief clients who wish to maintain access to check benefits status or renew their benefits online, report changes, and upload documents must:

1. Go to BenefitsCal.com and select “log In.”

2. Create a new account using your email address.

3. Link your account to your case.

Watch videos on how to apply for benefits, report changes, link a case, reset a password, and more.

Attention Medi-Cal Members! If your contact information or household circumstances have changed, please update your information today. This may help you keep your Medi-Cal coverage. For more details and to learn how to update your contact information, visit VCHSA.org/medi-cal.

Have Medi-Cal questions? Contact INTERFACE Children & Family Services or MICOP to speak with a health navigator and get FREE assistance completing any Medi-Cal forms.

INTERFACE Children & Family Services: Call 833-607-2650 to speak with a Medi-Cal Navigator or text “medical” to 211211.
MICOP: For support in Mixteco, Spanish or English, call 805-215-0730 or visit 135 Magnolia Ave. in Oxnard.

Visit VCHSA.org for more news and updates.

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Timesheets 101

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IHSS Provider Training Survey Coming Soon

IHSS & Public Authority Website Updates