Troop Cookie Managers and Leaders,

For those of you who’ve completed your Cookie Program, congratulations!!

If your troop still has cookies, or has girls reaching for goals, our Council-led Cookie Cupboards are open one more day this week – Friday, March 8, from 11:00 am - 6:00 pm.

Here’s what you can do this week:

Pick up your planned order.

Troops with planned orders should pick up between 11:00 am - 6:00 pm at Fry Wagner or Camp Prairie Schooner.

Pick up additional cookies.

If you need more cookies, great! We have plenty of Toast Yays, Lemonades, Trefoils, Peanut Butter Patties, Caramel DeLites, and Peanut Butter Sandwiches.

We have limited amounts of Thin Mints and will limit you to one case. Supplies are VERY limited.

We are out of extra Adventurefuls and Gluten-Free Caramel Chocolate Chip.

Exchange cases.

You can exchange full cases (12 of the same variety) for another flavor, with these exceptions:

If we have them in stock, you may get one case of Thin Mints. Supplies are VERY limited.

You may exchange Adventurefuls for our available inventory. We cannot offer them out as part of an exchange.

We will not exchange Gluten-Free Caramel Chocolate Chip Cookies in or out.

Replace your damages/missing packages.

If you have damaged packages or opened a case and found cookies missing, we’ll replace them on Friday, March 8 at our cupboards.

Feedback

The next time you log into the girl’s Digital Cookie platform (not the app) there is a green button at the top for Feedback. Please use this button to share your thoughts about Digital Cookie. We encourage you to share your honest feedback as soon as possible.

If you have more to say and the survey didn’t provide you that opportunity, please email prdept@gsksmo.org.

Wrapping Up - We LOVE our Volunteers!!!!

We know this season has been, let’s say…tough.

As you work to reconcile your data, we want to remind you that ultimately Smart Cookies is what we rely on.

Your Troop Balance Summary report in Smart Cookies shows all of your troop transfers, financials and total packages. Be sure to change your unit of measure to packages when you run this report.

Your Girl Balance Summary report in Smart Cookies shows the same information by girl. If numbers are off in this report, look for duplicate transfers and look at totals. You can edit or delete transfers you’ve completed by going to Manage Orders under the Orders tab in Smart Cookies.

If you’re not seeing obvious answers, then it’s time to email cookies@gsksmo.org. Please include your troop number, girl name if it involves a girl, and your issue.

We know many of you are patiently waiting for questions to be answered; we’re working to get back to you ASAP. Hang in there with us as some of these take us going to ABC or GSUSA to fix.

We've got a couple of booth opportunities with the Roasterie for this weekend and some spots in the Belton and Raymore areas with Walmart, Sam's and Hyvee... email ginagarvin@gsksmo.org if you want to see what we have. This will be a first come / first serve to support.

Your Product Program Team

cookies@gsksmo.org

PS - Looking for past Cookiegrams or other resources? You can find these on our volunteer cookie web page. This page includes the Troop Cookie Manager Handbook, calendar and more.