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The HMIS Support Team is providing daily office hours to assist agencies with any migration questions at this critical time. Office Hours will begin at Go-Live

on March 4th continuing through March 15th from 3 - 4PM, Monday - Friday.


CLICK HERE to join the HMIS Support Office Hours on Teams

Clarity How-To Guides in the HMIS Knowledge Base


Check out the Clarity How-to-Guides found in the HMIS Knowledge Base! From 'how to search for a client' to creating program enrollments - this is a great resource to help users with training.

Question: Are there unique changes to user access at Go-Live?


Answer: Beginning at Go-Live, no users will have delete rights. After confirmation that data has migrated successfully, users will have authorized access. Users will be notified directly when their access changes.


Question: Can I access Clarity if I haven't completed my training?


Answer: No; only users who have completed and passed their user training in TalentLMS will have access to Clarity. Any user who completes their training prior to March 4, will have access at Go-Live.


Note: Any users in need of their TalentLMS login credentials, should reach out to the HMIS Support Team directly at: SS_HMISsupport@co.slo.ca.us.

Newsletter Frequency


Navigating updates and ongoing communications can be daunting! The HMIS Newsletter is designed to keep you informed in one, accessible place. The newsletter will be weekly through mid-March and will move to bi-weekly communications thereafter.

29 February 2024 ∙ 3 days 15 hours 45 minutes to go-live

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