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TCSA NEWSLETTER

Spring 2022

MAY MEETING:

ATTRACT & RETAIN YOUR STAR EMPLOYEES

Do you have hidden talent on your team, but you're not sure how to find it? Maybe you know who you're all-star employees are, but you're not sure how to support them. Join us for a powerful day of information and tools.

Event Description

The industry talks about employee engagement, but what does that mean and how do we use that information to retain our star employees? 123 million workers (1 out of 3) in the United States are not engaged at work, killing service to your customers, reducing productivity, and affecting profitability. We will provide you with the tools to take you from where you are today, to where you need to be. Drive apathy from your organization and create a workforce that is motivated to want to come to work each day. Here are some of the topics covered:

• Identifying pain points
• Aligning your workforce
• Top engagement opportunities
• Building independence, not dependence
• Leadership behaviors that build and erode trust

Member Mixer (5/18 @ 5:00 pm)

Talking Cedar (Grand Mound, WA)

Member Meeting (5/19 @ 9:00 am)

Great Wolf Lodge (Grand Mound, WA)

$250 Raffle

The details are coming, but you won't want to miss your opportunity to win $250. Stay tuned!

Hotel Suites

Reserve your room here, or call Reservations 866-941-9653

Make sure to reference our Group Code: 2205TCSA_001.

Cutoff date: April 25th, so book early! Family Suite - $119 plus tax per night

MAY TRADESHOW:

NEW! The board has decided to open the tradeshow to all businesses to showcase their products in our 6th annual Vendor Tradeshow!

Once again, all Native-owned and operated businesses are welcome to participate at the same fee of $250. All other businesses are welcome for a fee of $1,000.



Space is limited and will be filled on a first-come-first-served basis. The 8' table includes two representatives.

This is a great opportunity to share your products and services with tribal retailers who are proud to serve our communities.

Hotel Suites

Reserve your room here, or call Reservations 866-941-9653

Make sure to reference our Group Code: 2205TCSA_001.

Cutoff date: April 25th, so book early! Family Suite - $119 plus tax per night

MAY NETWORKING MIXER:

All members, sponsors, and tradeshow attendees are welcome to join us for an evening of fun, connecting, and networking!

MAY TRAFFICKING TRAINING:

Learn how the Convenience Stores Against Trafficking (CSAT) program provided by the national nonprofit, IN OUR BACKYARD, offers no-cost training for store employees and provides important educational tools that empower your team to recognize the signs and safely report possible human trafficking situations. The CSAT program benefits convenience stores and their communities by promoting goodwill, improving store and customer safety, and increases customer loyalty.  

Many survivors of human trafficking say they were brought to convenience stores every day while being exploited. Late hours of operation, public restrooms, and selling merchandise for basic needs, uniquely positions convenience store employees to watch for and report signs and patterns of human trafficking. By joining CSAT you can help save lives and make your community a safer place.

TCSA'S JUNE SUMMER SOCIAL:

CHENEY STADIUM

TCSA is holding its first Summer get-together!

TCSA members and their families are welcome to join us for a Rainier's Game at Cheney Stadium in Tacoma, WA.

TCSA has reserved a party deck for Sunday, June 12th. 

Registration is limited to the first 50 attendees.

TCSA'S JULY WEBINAR:

COACHING - AN EFFECTIVE

LEADERSHIP SKILL

Join your fellow tribes for another TCSA webinar!

In times that challenge even the most resilient and experienced managers, it is imperative

to have an arsenal of tools, techniques and best practices for coaching employees. From

analyzing the cause of subpar performance to creating a climate for effective employee 

coaching and learning, this training provides those very tools. You will leave this training 

better understanding the keys to effective coaching, and the different coaching approaches that exist.

How You Will Benefit

• Confront difficult situations with confidence

• Develop a team environment that fosters synergy

• Reinforce the behavior and motivation of peak performers

• Turn around disruptive behavior

• Build the trust and rapport necessary for coaching employees effectively

• Learn how to listen with an empathetic ear and encourage open, two-way communication

What You Will Cover

• What leaders do…why leaders need to be coaches 

• Creating a climate of trust and confidence 

• How to sustain trust when you confront poor performance 

• How to be confident in the face of a difficult challenge 

• Guiding a dialogue on performance 

• The delegation process…difficulties of delegation…signs of poor delegation 

• Why leader-coaches must be teachers and trainers: learning styles 

• Guiding the development of a performance improvement plan

When: Wednesday, July 20, 2022, from 10:30am - 12:00pm.  Add to your Calendar!

Cost: FREE to TCSA members and sponsors.

Non-Member - $100/per person.

Limit: Registration is open to the first 50 attendees. 

Register: Click here to register or the button below!

Tribal Convenience Store Association | www.tribalcstores.org