Friday, 11/18 Webinar at 9:30 AM
Increasing Sales Through an Enhanced Customer Experience
Presented by Shelby Parchman, InUrban Strategies, LLC
Today’s customers are looking for more than just service, they are looking for positive experiences every time they engage with your organization. Many business owners do not focus enough on the customer experience. This leads to poor on-line reviews, missed sales opportunities, and reduced referrals. All of these will lead to a reduction in opportunities as well as revenue. This webinar will present valuable tips on how to attract and retain customers by enhancing the customer’s engagement with your business. Some real world examples will be presented as mini case studies.
Wednesday, 11/30 at 10:00 AM
Business and Worker Impacts of the Illinois One Day Rest in Seven Act (ODRISA)
Presented by the BACP Office of Labor Standards and Illinois Department of Labor
The One Day Rest in Seven Act in Illinois (ODRISA) goes into effect January 1, 2023. The amended state legislation that passed earlier this year will have an impact on business owners and workers in Chicago and across Illinois. The amendment, once effective, will require employers to provide non-exempt employees with one 24-hour day of rest in every consecutive seven-day period. Join this webinar to learn the requirements and enforcement of the amendment to ensure compliance. There will be a Q&A session at the end of the webinar.
Wednesday, 11/30 Webinar at 3:00 PM
Still Marketing Like it's 1989? Digital Marketing in Chronological Order
Presented by Danny Coello, CEO & Founder of DS&P Digital Marketing Agency, based here in Chicago.
As a small business owner you have a million things to juggle at once and the struggle is real! One of those things that is extremely important to your business success is your online presence and your digital marketing. Some of the questions often shared with me are "Where do I start?" and "What is the most important thing I can do to promote my business?"
In this webinar we will go over every step you need to take, in chronological order, to achieve online success. And by online success I'm referring to exposure, traffic and more importantly, revenue.
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