We are proud to operate our facility with unmatched Overland Models Green Box Expertise.
What does that mean?
It means that when it comes to diagnosing diesel drive problems, making adjustments, and performing repairs—we do it as good or better than the original factory build. Working as Overland's Research Specialist, we designed and redesigned many of these diesel drive systems. We worked in the brass model factories where these models were made originally. And we've repaired hundreds of these models over the years. Our industry-leading understanding of the inner workings of anything Overland Models is likely second to none.
With so many different diesel drive designs, there really aren't any one-size-fits-all kind of repairs to make. Each model has to be viewed as an individual project with its own unique issues to find; then resolve. Each and every run of brass models has its own unique cautions too. That is, things to really watch out for. Especially those parts of the model that must be handled a certain way to not make the situation worse.
Indeed, every model on the secondary market has enjoyed a very different journey to get from when and where it was built, to that time today or in the future when any of us decides to buy a brass model from a seller. Some models can still be quite new in their original boxes. Some others are often used a bit. While many other models have been used heavily, resulting in operating problems, bent and broken parts from excessive handling, or shipping damage stemming from ineffective packing efforts.
In any event, if there are issues with your model, you will have questions:
— Can the issues be resolved?
— How can the issues be resolved?
— Is it something I can do myself?
— What are my best options?
— What might it cost?
— How long will it take to effect repairs?
That's where we come in.
If you're on the fence about buying a brass model from another dealer—or want to know if something can be repaired before you buy it—we are always happy to talk to you (or them) about it.
If you're worried about a seller not knowing how to properly pack and ship the model you're about to buy, then please send them our free PDF on the topic: Safer Shipping of Brass Locomotive Models.
It's about how any of us can take proper precautions BEFORE packing and shipping a brass model locomotive being sold. It's also about what can happen if we don't take these same precautions. We encourage you to forward our free PDF or this entire e-newsletter to help better-educate sellers who might not know the dangers of ineffective packing methods. Education of—and action by the seller/shipper—can be the key to receiving your new model purchase free of shipping damage.
When you're in need—we do prefer to be contacted by PHONE or EMAIL to get started. We can cover a lot of ground quickly over the phone. And email is the best way for us to receive and keep track of your thoughtful description of potential repair issues, along with your attached JPEG images showing the exact model you have there needing adjustments or repairs. That is how we begin.
Thanks for looking today. Cheers!