Troop Cookie Managers and Leaders,

Your troop link on Digital Cookie (aka DC24) is now active! With the troop link you’ll be able to access a link to share on social media for your troop. And it’s the first step in being able to accept credit cards at booths!

To access it, you need to log into the program on your computer or via a browser on your phone. In other words, don’t try to do this on the Digital Cookie app.

To start, you must be registered in DC24. If you’ve already done this, you can skip below to I AM IN DC24!. If you haven’t, please follow the instructions below.

I am not in DC24 yet!

• You must be loaded into Smart Cookies. If you haven’t done that, please email cookies@gsksmo.org. Include your troop number and that you should be the TCM or TL. Once you are in Smart Cookies, you’ll get a registration email for DC24 the next day.

I am in DC24!

Log in and look at the first tab, Dashboard. On the left, you’ll see “New! Troop Cookie Site.” Click Start to begin. Be sure to continue through all the steps! 

Doing this allows you to also access your Troop Virtual Booth links so while you’ll see this document titled Troop Virtual Booth Links, it also reviews the overall set-up process for DC24.

Now that you’re set up and your Troop Cookie Site is set up, you can download the Digital Cookie app on your phone or tablet. It’s a free app in Google Play or the App Store. Be sure to search Digital Cookie Mobile App.

Click the app and set up your account. Click this link to review how to set it up and be sure to check out page 7 for how to use it as a troop.

FAQs:

Q. Can girls use the app to take credit cards at a booth?

A. Yes! They do need to be set up in Digital Cookie first.

Q. Can we still use Square?

A. Yes, if that’s your preference.

Q. Who pays for the credit card processing when I use Digital Cookie?

A. GSKSMO!

Q. If we want to use Square (or something besides Digital Cookie) who pays for that?

A. The Troop.

Q. Do I need the Smart Cookie app on my phone?

A. ABC has recommended deleting it. You can’t use it for taking cards and ABC will not be updating it.

Q. How do I see credit card payments for my troop?

A. Log into Smart Cookies and click the Finance tab. You’ll see credit cards payments by troop and by girl.

We also want to take a moment to say thank you, thank you, thank you for your patience and kind words of support as we submitted initial orders. Please know that we are working to ensure that the rest of this program goes well and that you won’t have the same experience into the future. Your great feedback all gets lifted up to our partners to continue to improve our systems.

If you need help with any of the steps above, or anything related to the Cookie Program, please email cookies@gsksmo.org.

Again, our sincerest thanks!

The Product Program Team

cookies@gsksmo.org

PS - Looking for past Cookiegrams or other resources? You can find these on our volunteer cookie web page. This page includes the Troop Cookie Manager Handbook, calendar and more.