SHARE:  

Benefit Advisory - Maui and Hawaii Island Wildfires


HWMG and HMAA are committed to supporting our clients and members affected by wildfires on Maui and Hawaii Island and have implemented the following.

Prescription Refills


HWMG and OptumRx are committed to providing a full spectrum of pharmacy care, especially in times of emergency. Our primary concern is to ensure our members have access to their prescription medications during this difficult time.


Until further notice, HWMG and OptumRx have suspended restrictions around early refills for HMAA and Charter Communications members heavily impacted by the wildfires. Please contact our Customer Service Center for assistance.


Access to Care


Travel associated with medical care will be based on the member’s regular plan benefits. If care is not available on a member’s home island, their plan may reimburse travel costs to the nearest island where care can be provided in accordance with the member’s plan benefits. Learn more.


Search for participating providers.

HMAA continues to monitor the situation closely and is prepared to make further adjustments to help employers provide quality benefits and ensure members receive the medical care they need.

Need Assistance?

If you have any questions or need assistance, feel free to contact our Customer Service Center.

Visit our Website
Facebook  Instagram  LinkedIn